Aparthotel

The Vale Niseko

4.0 star property
Slopeside fun with full-service spa and restaurant

Choose dates to view prices

Photo gallery for The Vale Niseko

3 Bedroom Yotei Panorama Penthouse Suite | Terrace/patio
3 bedrooms, hypo-allergenic bedding, in-room safe, desk
Fridge, microwave, coffee/tea maker, toaster
3 Bedroom Yotei Panorama Penthouse Suite | Living area | Flat-screen TV, DVD player
3 Bedroom Yotei Panorama Penthouse Suite | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Spa
  • Outdoor Space
  • Laundry

Explore the area

View in a map
166-9 Yamada, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Place, Niseko Hanazono Resort
  • Place, Niseko Annupuri International Ski Area

Room options

Superior Hotel Room (Lower Ground)

  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Superior Hotel Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Superior Studio

  • 356 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

1 Bedroom Suite with Murphy's bed

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed or 2 Twin Beds and 1 Queen Murphy Bed

1 Bedroom Suite with Tatami Room

  • 890 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Twin Beds OR 1 King Bed

1 Bedroom Suite with Bunk Room

  • 893 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds OR 1 King Bed and 2 Twin Bunk Beds

2 Bedroom Suite

  • 925 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

2 Bedroom Yotei Suite

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

2 Bedroom Suite with Onsen

  • 1227 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

2 Bedroom Suite with Tatami Room

  • 1227 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

2 Bedroom Suite with Tatami Room (Dual Key)

  • 1302 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

2 Bedroom Suite with Bunk Room (Dual Key)

  • 1302 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

3 Bedroom Yotei Suite (Dual Key)

  • 1637 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

2 Bedroom Suite with Onsen + Tatami Room

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

3 Bedroom Suite with Onsen (Dual Key)

  • 1227 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

3 Bedroom Yotei Panorama Penthouse Suite

  • 26307 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

Superior Studio (A)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Studio (B)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Studio (C)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Studio (D)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

2 Bedroom Yotei Suite (A)

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

About the neighborhood

Kutchan

The Vale Niseko places you next to Niseko Mountain Resort Grand Hirafu and within a 15-minute walk of Niseko-Shakotan-Otarukaigan Quasi-National Park. This 91-room, 4-star aparthotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 miles
  • Niseko Takahashi Dairy Farm - 8 min drive - 4.0 miles
  • Kutchancho Asahigaoka Ski Area - 11 min drive - 4.9 miles
  • Niseko Annupuri Gondola - 14 min drive - 7.3 miles
  • Niseko Distillery - 15 min drive - 7.8 miles

Getting around

  • Kutchan Station - 12 min drive

Restaurants

  • ‪旭川ラーメン登山軒 - ‬3 min walk
  • ‪NiSEKO PiZZA (ニセコピザ) - ‬1 min walk
  • ‪Green Farm Café - ‬1 min walk
  • ‪ニセコ山麓ジンギスカン - ‬3 min walk
  • ‪ニセコピザ - ‬1 min walk

About this property

The Vale Niseko

Slopeside fun with full-service spa and restaurant
At The Vale Niseko, guests have access to ski-in/ski-out access, a full-service spa, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for JPY 34500 per vehicle one-way. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski aparthotel include a seasonal outdoor pool, a terrace, and laundry facilities.
Each apartment is soundproofed and features 3 bedrooms. Guests can expect to find free WiFi and a flat-screen TV with a DVD player. The bathroom offers hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other standard amenities include a microwave, a refrigerator, and a coffee maker. Housekeeping is available once per stay.
Recreational amenities at the aparthotel include ski-in/ski-out access and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Reju Spa. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to 9:00 PM. There are hot springs open between 6:30 AM and 4:00 PM.

Similar properties

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Aromatherapy
  • Full-service spa
  • Hot spring
  • Hot springs open from 6:30 AM - 4:00 PM
  • Hot springs water temperature - 36 ºF
  • In-room massages
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - 9:00 PM
  • Public indoor bath (no minerals)
  • Reflexology
  • Seasonal outdoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • Vale Bar and Grill

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,600 per person
  • A restaurant

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Extra futon (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (once per stay)
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • In the mountains

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snow tubing
  • Snowmobiling
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 6 floors
  • 91 units
  • Built in 2008
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Reception is open 7 AM - 10 PM from July to September and December to March. Reception is open 9 AM - 6 PM from April to June and October to November. Guests arriving after hours must contact the property in advance to arrange check-in.
The listed optional crib/infant bed fee applies every 4 nights.
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities will be closed during June, October, November, and May:
  • Hot springs
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for JPY 11400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2600 per person
  • Airport shuttle fee: JPY 34500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: JPY 34500 (one-way)
  • Futon bed fee: JPY 11400 per night
  • Crib (infant bed) fee: JPY 11400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November 30 to April 13.
  • Hot springs access available from 6:30 AM to 4:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Vale Niseko Hotel Kutchan
Vale Niseko Hotel
Vale Niseko Kutchan
Vale Niseko
Vale Niseko Aparthotel Kutchan
Vale Niseko Apartment Kutchan
Vale Niseko Apartment
The Vale Niseko Kutchan
The Vale Niseko Aparthotel
The Vale Niseko Aparthotel Kutchan

Frequently asked questions

What's there to do within easy reach of The Vale Niseko?

This aparthotel is located in Kutchan, just steps from Niseko Mountain Resort Grand Hirafu. You'll also find Shikotsu-Toya National Park and Annupuri within a short drive.

Is parking available on site at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel. Though parking is available on request, accessible parking is also available. You'll find a max of 2 spaces per unit.

Is there a spa at The Vale Niseko?

Reju Spa is the aparthotel's spa and services include Thai massages, reflexology, and aromatherapy.

Does The Vale Niseko include a casino at the property?

No, The Vale Niseko doesn't have a casino.

Is there an indoor pool at The Vale Niseko?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from November 30 until April 13.

What amenities will couples enjoy at The Vale Niseko?

There are many amenities for couples at this aparthotel, including in-room massages as well as a restaurant and a full-service spa.

Does The Vale Niseko have a hot tub?

Yes, this aparthotel offers private rooftop spa tubs in some apartments.

Does The Vale Niseko have a restaurant with a breakfast menu?

Yes, The Vale Niseko serves a full breakfast for a surcharge each morning at Vale Bar and Grill.

Does The Vale Niseko allow pets to stay for free?

No, pets aren't allowed at The Vale Niseko.

Does this aparthotel have connecting rooms?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

Are there rooms with balconies that I can book at The Vale Niseko?

No, there aren't any apartments with balconies at The Vale Niseko.

The Vale Niseko Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 71 reviews
Rating 8 - Good. 17 out of 71 reviews
Rating 6 - Okay. 11 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 10 out of 71 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Liam James Whitley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great onsen and ski-in/ski-out access.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kipling

Traveled with group
Liked: Cleanliness, room comfort

Luxury at a reasonable price

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Stayed 2 nights in Mar 2025

6/10 Okay

Ozge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.

8/10 Good

Wiki

Traveled with family and small children
Liked: Cleanliness
View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Stayed 9 nights in Dec 2024

8/10 Good

Siu Kuen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.

2/10 Terrible

Verified traveler

Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
The worst hotel experience, rude and
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Stayed 3 nights in Feb 2020

6/10 Okay

Ysl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ski in ski out
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
Stayed 7 nights in Jan 2020

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

ping

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay while in Hirafu

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Stayed 6 nights in Mar 2019

10/10 Excellent

Jen, HK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Stayed 3 nights in Mar 2019

8/10 Good

HIU KONG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Stayed 5 nights in Feb 2019

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Apartment

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Dec 2018