Jiva Hoa Lu Retreat

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in Ninh Binh

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Photo gallery for Jiva Hoa Lu Retreat

Reception
Jiva Hoa Lu House | Private pool
Tam Coc Villa | 2 bedrooms, hypo-allergenic bedding, free minibar, desk
Lobby
Jiva Hoa Lu House | Mountain view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

View in a map
Hoa Lu, Ninh Binh, Ninh Binh, 08100
  • Gate to Trang An Ecological Tourist Area
    ‪5 min drive‬
  • Ninh Binh Walking Street
    ‪5 min drive‬
  • Tam Coc Bich Dong
    ‪5 min drive‬

Room options

Heritage Villa - Double & Twins

  • 1281 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Oasis Deluxe - Double

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Oasis Deluxe - Twins

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Trà Garden

  • 4 bedrooms
  • Mountain view
  • Sleeps 12
  • 4 King Beds and 2 Twin Sofa Beds

Nature Suite - Two Double Beds

  • 1163 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

Nature Suite - One Double & Two Twins

  • 1163 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

Jiva Hoa Lu House

  • 4209 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

Tam Coc Villa

  • 840 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Heritage Villa - 2 Doubles

  • 1281 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Ninh Binh

Trang An Scenic Landscape Complex is a short stroll from Jiva Hoa Lu Retreat, and other popular attractions like Hang Múa are within a mile (2 km). This 164-room, 5-star hotel welcomes guests with free breakfast, a full-service spa, and an outdoor pool. It's connected to the convention center in central Ninh Binh and also close to Tam Coc Bich Dong and Bich Dong Pagoda.

What's nearby

  • Trang An Scenic Landscape Complex - 15 min walk - 0.8 miles
  • Hang Múa - 4 min drive - 1.2 miles
  • Gate to Trang An Ecological Tourist Area - 5 min drive - 2.3 miles
  • Ninh Binh Walking Street - 5 min drive - 2.8 miles
  • Tam Coc Bich Dong - 5 min drive - 3.0 miles

Getting around

  • Ga Cau Yen Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 135 min drive

Restaurants

  • ‪Hoàng Viêt Restaurant - ‬7 min drive
  • ‪Chef Hien Restaurant And Coffee - ‬7 min drive
  • ‪Tam Coc Vintage - ‬7 min drive
  • ‪The Long Restaurant - ‬7 min drive
  • ‪Tràng An Skyline - ‬5 min drive

About this property

Jiva Hoa Lu Retreat

Luxury hotel with a full-service spa connected to the convention center in Ninh Binh
Built in 2024, the brand new Jiva Hoa Lu Retreat features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle during limited hours for VND 1600000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Free minibar items, balconies or patios, and free newspapers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi Quan spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM
  • Free area shuttle up to 1.5 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Children's pool
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • Lifeguards on site
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference center (1,755 square feet of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for VND 1750000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 1600000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 1600000 (one-way), (from 6 to 11 years old)
  • Rollaway bed fee: VND 1750000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available during limited hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Frequently asked questions

Are free cancellation options available at Jiva Hoa Lu Retreat?

Jiva Hoa Lu Retreat provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What can I see within easy reach of Jiva Hoa Lu Retreat?

This hotel is located in Ninh Binh within a short 13-minute walk of Trang An Scenic Landscape Complex. You'll also find Ninh Binh Walking Street and Tam Coc Bich Dong within a short drive.

Is parking available on site at Jiva Hoa Lu Retreat?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Jiva Hoa Lu Retreat?

Chi Quan spa is the hotel's spa and services include hot stone massages, deep-tissue massages, couples treatments, and reflexology.

Does Jiva Hoa Lu Retreat have a casino at the property?

No, Jiva Hoa Lu Retreat doesn't have a casino.

Will I find an indoor pool at Jiva Hoa Lu Retreat?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 6:00 PM.

Is Jiva Hoa Lu Retreat good for couples?

This lakeside hotel offers many amenities for couples such as an outdoor pool and some guestrooms include private pools and Champagne service.

Are there hot tubs at Jiva Hoa Lu Retreat?

No, but guests can enjoy a steam room at this hotel.

Does Jiva Hoa Lu Retreat feature a restaurant that includes a breakfast menu?

Yes, Jiva Hoa Lu Retreat serves free breakfast (local cuisine) each morning from its restaurant.

Will Jiva Hoa Lu Retreat allow pets to stay free of charge?

No, pets aren't allowed at Jiva Hoa Lu Retreat though service animals are welcome.

Are there connecting rooms at Jiva Hoa Lu Retreat?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Jiva Hoa Lu Retreat?

Yes, every guestroom at Jiva Hoa Lu Retreat comes with a balcony with some featuring pool or mountain views.

Does Jiva Hoa Lu Retreat have a wedding venue?

Take advantage of the wedding venue at Jiva Hoa Lu Retreat if you plan to say "I do" during your trip.

Jiva Hoa Lu Retreat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Property conditions & facilities, room comfort
This may be one of our favorite properties in our honeymoon. It is newer so the gym was not yet ready but that was okay. The pool was so relaxing! They have dining on the property but since it was slow season it wasn’t a buffet breakfast like advertise, again not that big of deal. Highly recommend renting bikes for free from them and just heading into the city to eat! Also they do take you on golf carts to the city for free also! Very very nice resort
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Vanushri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, very relaxing and calm
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hidden gem! Clean new rooms, friendly staff, well maintained grounds, incredible views. Wonderful to bike through the rice patties and into town. We would definitely return!
Stayed 2 nights in Apr 2025

10/10 Excellent

loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous

Breathtaking grounds, amazing staff
Stayed 2 nights in Feb 2025

10/10 Excellent

ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay surrounded by the karsts. Away from it all but a golf cart ride into town . Loved it
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel was clean, nice view. But hotel was understaff, and the staff need better training. Especialy restaurant was slow
Stayed 1 night in Jan 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful nature resort with excellent servuce

this place was absolutely beautiful and the service was impeccable. we were there for the soft opening so we felt lucky to sort of have the place to ourselves while they were still doing finishing touches. the property is gorgeous and it’s close to the little town where everything is. they have a free shuttle to the town or nice bicycles you can rent. the rooms were so nice and brand new!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chinh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way, quiet. Staffs are wonderful
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, amenities not yet available

Beautiful and scenic, perhaps the best property in Tam Coc. Nestled between misty limestone mountains, Jiva provides a serene getaway with superb service from employees, a delicious and plentiful breakfast, and beautifully designed rooms each with a Mountain View. It was so beautiful that we extended our stay by a night. While the service and atmosphere were wonderful, Jiva retreat is in a “soft opening,” with spa and sauna services not yet available and ongoing construction of amenities listed online. This information is not on the Hotels.com or Google, and we were not made aware of this until our arrival. This was a disappointing, as we had planned to use these services when we booked. The mattress was also very firm, which affected sleeping comfort. Overall a lovely stay and we would love to return in the future. When the retreat has full amenities, it will undoubtedly be a five star experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2024

10/10 Excellent

Thanh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is amazing here because they are so hospitable and generous with their time and resources. All that you’ll need is here so you won’t me missing out anything at all. But what we loved most is the serenity and peace of this place. Take a bike ride or simply a stroll around the garden here. It’s so beautiful!!!
Stayed 1 night in Nov 2024

10/10 Excellent

JL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay at Jiva, beautiful property and wonderful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt trevligt hotell.
Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Douches et appareil CB

J’adore cet hôtel . Cela fait 3 fois que j’y retourne . Le cadre est calme et parfait . Un paradis sur terre . Le problème ce sont les douches . Aucune ne fonctionne . J’avais pris une villa familiale, la douche dans la chambre parentale ne fonctionnait pas car l’eau débordait instantanément . Ensuite on prenait la douche dans la chambre des enfants, les canalisations sont bouchées . L’eau débordait de partout . C’était l’inondation pendant tout le séjour . Ce problème je l’avais déjà prévenu lors de mon 1er séjour à l’hôtel . Apparemment ils n’ont rien fait . Vu le prix que l’on paie par jour pour la campagne au Vietnam c’est beaucoup (plus de 200 euros par nuit ) . Enfin leur machine carte bleue ne marche pas pour une carte cb français !!! J’adore cet hôtel . Il faudrait qu’ils réparent leur salles de bain !!
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

shinji

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property is nice and clean, location is great but not so many staff talks english so better to have translation app.
Stayed 2 nights in Dec 2024