Best Western Colonel Butler Inn

3.0 star property
Hotel with free breakfast, near Lake Ontario

Choose dates to view prices

Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Front of property - evening/night
Free daily continental breakfast
Reception
Sports bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Jackson-Triggs Winery
    ‪16 min walk‬
  • Shaw Festival Theatre
    ‪2 min drive‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪60 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(80 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Niagara-on-the-Lake

Located in Old Town Historic District, Best Western Colonel Butler Inn is a leisurely stroll from sights such as Lake Ontario and Niagara River Gorge. This 26-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles
  • Fort George National Historic Site - 3 min drive - 1.4 miles
  • Peller Estates Winery - 4 min drive - 1.8 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Pillitteri Estates Winery - ‬4 min drive
  • ‪Peller Estates Winery - ‬4 min drive

About this property

Best Western Colonel Butler Inn

Hotel with free breakfast, near Lake Ontario
Guests of Best Western Colonel Butler Inn enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include a computer station, express check-out, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

What's there to see close to Best Western Colonel Butler Inn?

This hotel is situated in Old Town Historic District within a short 13-minute walk of Lake Ontario and also 18 minutes on foot from Jackson-Triggs Winery. You'll also find Shaw Festival Theatre and Peller Estates Winery within a short drive.

Will I be able to park at Best Western Colonel Butler Inn?

Yes, self parking is offered for free at the hotel.

Does Best Western Colonel Butler Inn include a casino at the property?

No, Best Western Colonel Butler Inn doesn't have a casino.

Is there an indoor pool at Best Western Colonel Butler Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Colonel Butler Inn?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Best Western Colonel Butler Inn?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Colonel Butler Inn have a restaurant with a breakfast menu?

Yes, Best Western Colonel Butler Inn serves free continental breakfast at Butler's Bar each morning.

Does Best Western Colonel Butler Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Colonel Butler Inn?

The closest major airport to Best Western Colonel Butler Inn is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.2 mi away (40 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is around 28.4 mi away.

Are there rooms with balconies at Best Western Colonel Butler Inn?

No, at Best Western Colonel Butler Inn, there aren't any guestrooms that list a balcony.

Does Best Western Colonel Butler Inn have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Colonel Butler Inn.

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great!
Stayed 1 night in Jun 2025

8/10 Good

margo

Traveled with group
Liked: Amenities
Veranda at the front was lovely. Great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms in a wonderful convenient area. Feels very residential / small business mix. Smaller rooms but efficient layout and a wonderful location with easy delicious restaurants within 3 minutes of walking. Parking was wonderful and there is a pedal bike rental station out front. The bathroom is small but one of the cleanest & brightest I’ve ever seen. Great renovations here.
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was delicious, the staff was unbelievably friendly and the beds were very comfortable!
Stayed 1 night in May 2025

6/10 Okay

Jennifer, Barrie

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free filtered water dispenser was a big plus for me, I made good use of that, and the fitness center and the restaurant. the included breakfast was very good too.
Stayed 2 nights in May 2025

10/10 Excellent

Aileen

Stayed 2 nights in May 2025

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel. Staff are always friendly and helpful. It’s very quiet. My mum and I come to NOTL atleast once a year and this is the one place we like to stay. I have never had a bad experience here. Than you!
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel offers an excellent experience, with exceptionally courteous and attentive staff. Outstanding value for money. I will certainly return with my family.
Stayed 1 night in May 2025

8/10 Good

John and Joanne

Stayed 2 nights in May 2025

10/10 Excellent

Carol

Stayed 2 nights in May 2025

10/10 Excellent

Gilbert

Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 3 nights in Apr 2025

6/10 Okay

Arlene

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and helpful. The breakfast attendant was excellent and always made sure that the coffee was replenished and tables were cleaned promptly. The breakfast menu was identical both weekend days; a little variety would have been nice. The facility seemed tired and there was evidence of wear on the walls where furniture had scraped against them. Our room was clean and well stocked but the televisions were not working properly. On both of them the picture was very pixelated. We called the front desk for assistance but we were told that it was likely a problem with the cable and that no one would be able to fix it over the weekend. This seemed like a lazy response. They could have at least tried to get it repaired. Most cable companies have 24/7 repair service and a customer like a hotel should ensure that they have a reliable provider that is able to help at all times. They could have offered us a different room as we were told that no one else was reporting this problem. They offered us a small discount on the nightly rate. We suspect that the problem was a faulty splitter given that there were 2 TV’s in the room. We have stayed at this place before and enjoyed it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan, Penetanguishene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the Sports Bar next door! The rooms were clean and well equipped and the walk to town was lovely!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bridget

Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getting the Best of Niagara-on-the-Lake

We stayed for a "2nd Honeymoon" aka Wedding Anniversary trip to lovely Niagara-on-the-Lake, Ontario for shopping and fine dining, etc. Everything went perfectly and all staff were courteous and professional and took steps to ensure that we felt more than welcome. Breakfast was "typical" but more than adequate. We would return again and recommend.
Stayed 1 night in Apr 2025

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at
Stayed 1 night in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025