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Diamond Bay Resort and Spa

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Diamond Bay Resort and Spa

Relax in a secluded beachside hut surrounded by palm trees and lounge chairs.
Creator video
Enjoy a meal with a view of the water from our restaurant, featuring a variety of seating options and a touch of greenery.
Stroll along the serene garden pathway to a tranquil stone fountain surrounded by lush greenery and vibrant flowers.
Relax by the serene pool surrounded by palm trees and lounge chairs, with a gazebo offering a shaded seating area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Gym

Explore the area

Map
NGUYEN TAT THANH BVLD, PHUOC DONG, Nha Trang, Khanh Hoa, 18458
  • Vinpearl Cable Car Hon Tre Island Station
    ‪15 min drive‬
  • Nha Trang Night Market
    ‪16 min drive‬
  • Nha Trang Port
    ‪16 min drive‬
  • Nha Trang (CXR-Cam Ranh)
    ‪29 min drive‬

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Room options

View all photos for Bungalow, Sea View

Bungalow, Sea View | Beach/ocean view

Bungalow, Sea View

8.0 out of 10
Very good
(1 review)
  • 731 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Bungalow, Garden View

Bungalow, Garden View | 1 bedroom, minibar, in-room safe, desk

Bungalow, Garden View

  • 656 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Superior Room, Garden View

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • 936 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Jacuzzi Sea View

Jacuzzi Sea View | 1 bedroom, minibar, in-room safe, desk

Jacuzzi Sea View

  • 807 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Diamond Ocean Bungalow

1 bedroom, minibar, in-room safe, desk

Diamond Ocean Bungalow

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Diamond Garden Bungalow

1 bedroom, minibar, in-room safe, desk

Diamond Garden Bungalow

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Deluxe Room

1 bedroom, minibar, in-room safe, desk

Garden Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Diamond Jacuzzi Bungalow

1 bedroom, minibar, in-room safe, desk

Diamond Jacuzzi Bungalow

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Superior Room

1 bedroom, minibar, in-room safe, desk

Garden Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Nha Trang

Diamond Bay Resort and Spa places you within a 15-minute drive of popular attractions such as Bai Dai Beach and Nha Trang Port. This 342-room, 4.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Diamond Bay Golf Course - 3 min drive - 2.1 miles
  • Bai Dai Beach - 11 min drive - 7.1 miles
  • Vinpearl Cable Car Hon Tre Island Station - 15 min drive - 8.3 miles
  • Nha Trang Night Market - 16 min drive - 9.0 miles
  • Nha Trang Port - 16 min drive - 9.0 miles

Getting around

  • Nha Trang Station - 23 min drive
  • Nha Trang (CXR-Cam Ranh) - 24 min drive

Restaurants

  • ‪Hải Sản Thanh Sương - ‬12 min drive
  • ‪Mia Resort Nha Trang - ‬7 min drive
  • ‪Mojito Bar - ‬6 min drive
  • ‪Sandals Restaurant - ‬7 min drive
  • ‪Tám Mẹo Quán - ‬12 min drive

About this property

Diamond Bay Resort and Spa

Luxury hotel with 2 restaurants and a full-service spa
Guests of Diamond Bay Resort and Spa enjoy a full-service spa, an outdoor pool, and a gym. There's free valet parking, and an airport shuttle (available 24 hours) for USD 33 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, electric kettles, and safes are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Russian, Vietnamese

Similar properties

Enjoy a panoramic view of the sea from this room's large window, featuring a comfortable seating area and flat-screen TV.

Vinpearl Beachfront Nha Trang

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
9.0 out of 10, Wonderful, 607 reviews
$67 nightly
The price is $72
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Banana Leaf
  • Vista Grill House

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 33 per vehicle (one-way)
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Diamond Bay Resort And Golf
Diamond Bay Nha Trang
Diamond Bay Resort
Diamond Bay Resort Nha Trang
Resort Diamond Bay
Diamond Bay Hotel
Diamond Bay Resort & Golf Hotel Nha Trang
Diamond Bay Resort And Golf
Diamond Bay Hotel
Diamond Bay Resort Spa
Cavi Cabana Resort
Diamond Bay Resort Spa
Diamond Bay And Spa Nha Trang
Diamond Bay Resort and Spa Hotel
Diamond Bay Resort and Spa Nha Trang
Diamond Bay Resort and Spa Hotel Nha Trang

Frequently asked questions

Are free cancellation options available at Diamond Bay Resort and Spa?

Diamond Bay Resort and Spa offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Diamond Bay Resort and Spa?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Diamond Bay Resort and Spa on Jul 23, 2025 start from $49.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Diamond Bay Resort and Spa?

This hotel is located in Nha Trang, close to Nha Trang Port, Bai Dai Beach, and Vinpearl Cable Car Hon Tre Island Station. You'll also find Diamond Bay Golf Course and 100!Egg Mud Bath within a short drive.

Is there parking available at Diamond Bay Resort and Spa?

Yes, secured valet parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa at Diamond Bay Resort and Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, reflexology, and massages.

Does Diamond Bay Resort and Spa include a casino at the property?

No, Diamond Bay Resort and Spa doesn't have a casino.

Will I find an indoor pool at Diamond Bay Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

Is Diamond Bay Resort and Spa good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a beachfront restaurant.

Does Diamond Bay Resort and Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Diamond Bay Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, Diamond Bay Resort and Spa has 2 restaurants, and serves free on-the-go breakfast each morning.

Does Diamond Bay Resort and Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Diamond Bay Resort and Spa.

Does Diamond Bay Resort and Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Diamond Bay Resort and Spa?

The closest major airport to Diamond Bay Resort and Spa is Nha Trang (CXR-Cam Ranh), which is 14 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Diamond Bay Resort and Spa?

No, there aren't any guestrooms with balconies at Diamond Bay Resort and Spa.

Does Diamond Bay Resort and Spa have a wedding venue on site?

Take advantage of the wedding venue at Diamond Bay Resort and Spa if you plan to say "I do" during your trip.

Diamond Bay Resort and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 159 out of 362 reviews
Rating 8 - Good. 121 out of 362 reviews
Rating 6 - Okay. 51 out of 362 reviews
Rating 4 - Poor. 18 out of 362 reviews
Rating 2 - Terrible. 13 out of 362 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Eduard

Traveled with family
Liked: Cleanliness, staff & service, amenities
It's a nice and quite place. Perfect to escape the daily stress. The staff is very friendly
Stayed 6 nights in Dec 2024

10/10 Excellent

nicolaas

Stayed 3 nights in Dec 2024

8/10 Good

Zoe- Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lonely hotel and staff were fantastic , not all the restaurants were open , but breakfast was lovely. A little far out but there was a free shuttle into town Lovely grounds and pool area amazing
Stayed 7 nights in Nov 2024

10/10 Excellent

MICHAEL, NEW ORLEANS

Traveled with family
Great place
Stayed 6 nights in Sep 2024

8/10 Good

Phong, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is not upkeep to the 5 star standard
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing resort, staff were second to none. I would totally recommend this resort if you don't mind being a little outside of busy Nha Trang, however this resort will provide a complimentary shuttle bus twice daily and if outside the alotted shuttle bus times, a taxi will cost approx €8 and the hotel will arange this everytime for you. Would definitely visit this resort again.
Stayed 15 nights in Jun 2024

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much better then was is being charged!

Staff was so kind and helpful, very good english. We got am upgrade in room and of our requests were granted. The Bangalo room is so comfy and has a great bathroom which reminds a spa itself. Also tbe Songlo Spa was so great. Best massage in all of the 6 massages I got during my stay. Please make sure to reserve in advance as it is very popular. We wanted to do again before checkout but there was so slots available. Definitely going back again!
Stayed 1 night in May 2024

2/10 Terrible

Siew Ping

Disliked: Cleanliness, property conditions & facilities
There was nothing that I really like about this resort overall. Very old, not well maintained condition. Whole resort landscaping looks horrible, wild death leaves were all over surrounding our villas and spa area.Small private beach area is extremely poluted due to the waste disposable area across the bay approximately 1/2 KM away. Garbage waste,plastic trash were litterilly on the beach area on this resort surroundings.Water is not safe for swimming, its cloudy and muddy.Breakfast buffet has the same varieties ecxept for the pho noodles.Restaurant service is terrible, not attentive and slow service on food orders. Food tasted horrible. When we first checked in our hotel room - Ocean View Villa I DID NOT LIKED the room at all as the room is facing a public toilet /bathroom with a bunch of bush covering the pool area and there is barely any beach view for what we pay for. We can hear where the kids and adults were loud at the pool area that is in front of us. 👎👎👎👎👎 So we complained and requested to change to another villa. Checked in villa 6101 was not any better as the bathtub is filty dirty with bugs and flies. Toilet seat with pubic hair. Room view is also facing a public toilet and the beach in front of us is full of trash and water is polluted and not swimmable.👎👎👎👎👎. Free bicycle rental is only free for 2 hrs a day and very limited bikes availabe and all of them are rusty and in old condition.
Stayed 5 nights in Feb 2024

6/10 Okay

Douglas

Traveled with partner
Simple requests for tea/coffee in room refused.Cold tea /coffee breakfast buffet always cold.Cold water in room mornings.Resort felt desolate at times ,out of season?
Stayed 3 nights in Oct 2023

6/10 Okay

Sandra

Disliked: Staff & service
Resort was beautiful but the staff at reception, at the bar, and at the restaurants was inattentive, lazy, and rather rude. We stayed at many hotels in Vietnam and this resort had the poorest service.
Stayed 1 night in Jan 2020

6/10 Okay

Ha

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The hotel under 4 star
Stayed 2 nights in Oct 2019

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort only thing i marked down was the variety of food. I would have liked to see more Western dishes at breakfast.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inly disapointed about beach area rest of the hotel was amazing
Stayed 6 nights in Sep 2019

8/10 Good

Cvo, Atlanta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet ,far from city pretty garden,pool big and pretty,the only thing I don’t like is the food,very expensive,they charge 10 time compare with the price in city
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jul 2019

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok experience

Experience started off well with a friendly welcome but after that it was pretty much downhill, room was fine but nothing special. All the processes of paying was painfully slow within all areas in the restaurants and check out. Only 2 of the restaurants at the resort were open so we need to travel in to Nha Trang to eat. We ate at the restaurant the first night and was told that ordering a meet dish would take two hours!!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. But may be have more restaurants and drink store
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness

Good breakfast, good shower, very nice pool area.

Decent resort, breakfast and pool area excellent. Rooms slightly dated. Chose a large room (bedroom, living rooms separated by door) humongous waste of space of the living area by odd wooden furniture and lack of electrical outlet to use a laptop. Shower excellent though. For a biz traveler shower, bed and food is key and as good as the breakfast is the food at the restaurant is tragic. Pretty pictures and poor cooking.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The location on the water and the grounds and pool were great. The hotel restaurants provided good food and the prices were not too bad. There were no local shops that I saw. However, on the downside, the AC in the room was not very effective which made the evenings uncomfortable. Also the WIFI signal was very weak in my room and it made working very difficult.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We were there at the end of April which is low season. 2 of the restaurants were closed limiting the dining options in the evening, my wife loves fish and we really looked forward to dining in the seafood restaurant but this was closed. The hotel is a little out of town with a free bus but we did not really think much of Nha Trang a s a whole. The hotel upgraded our room but the air con seemed to struggle which meant we were warm at times, i did not raise this but wish i had. The pool is massive and was v clean the sunbeds were comfortable and plentiful.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing option to visit! Lobby must be faster in check in, people want to enjoy the pool, beach and check in takes a long time.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Water at main beach in bay not that clear due to lack flow in the bay. Second beach is much better but a pain to get to as it is at least 25mins walk if you don't catch the only shuttle bus first thing in the morning as there are no other buses during the day. It's very well organised. Also you have to take the hotel towels to the second beach but this is not well advertised. Staff are very kind and helpful and the pool is huge with depths to cater for all needs.
Stayed 3 nights in Apr 2019

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and tranquillity

Staff are amazing, they're only to happy to help. Buffet breakfast has everything you could imagine, all of it very tasty. Rooms were big and spacious, only wished the aircon could've been colder. I am sure if I asked reception would've sorted it for me. Beautiful, relaxing getaway. Not to far from Nha Trang central, about 200,000dong taxi fair.
Stayed 4 nights in Apr 2019

2/10 Terrible

CG, Guangzhou, China

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Almost all the facilities look worn out and old. The hotel´s pictures appear very nice at the Expedia Web page, but in reality the facilities look far from that. It is understandable that all hotels try to show their “best faces”, but in the case of the Diamond Bay Resort & Spa, it was completely false advertainment. There were several abandoned areas, for example, a couple of restaurants and parts of what use to be like an amusement park. There were some maintenance jobs going on, but they appear superficial and insufficient. The rooms’ furniture was old and very simple. The towels at the Gym were horribly bad-smelling and the equipment -which was minimum- were also filthy. The “private bay” beach was not really clean and we did not dare to go in. Its pictures in the Expedia Web page were obviously photo-altered to look far better that in reality. This hotel desperately needs millions of dollars to reach the 5-star level that it falsely and pretentiously bares. The hotel is 30 minutes apart from everything in the city and the free transport to center city was insufficient, therefore, some people couldn´t get in. At the end, we has to pay for taxis. All the above-mentioned elements made this a very disappointing experience. It was not the good bargain as it appeared when we signed up, it was dishonest advertisement. The hotel employees were very kind. The pool was well-kept and clean. The vegetation was beautiful, and the food at the Banana Leaf Restaurant was good.
Stayed 5 nights in Mar 2019

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