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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Egyptian cotton sheets, premium bedding, down comforters, desk
Egyptian cotton sheets, premium bedding, down comforters, desk
Egyptian cotton sheets, premium bedding, down comforters, desk
Pool
Standard Single Room | Egyptian cotton sheets, premium bedding, down comforters, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
16890 Warwick Blvd, Building B, Newport News, VA, 23603
  • Place, Fort Eustis
    ‪11 min walk‬
  • Place, U.S. Army Transportation Museum
    ‪15 min walk‬
  • Place, Busch Gardens Williamsburg
    ‪8 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Newport News

Located in North Newport News, Quality Inn is within a few miles (5 km) of sights such as Lee Hall Mansion and Newport News Park. This 57-room hotel has free breakfast along with conveniences like a gym and a 24-hour business center.

What's nearby

  • Fort Eustis - 11 min walk - 0.6 miles
  • U.S. Army Transportation Museum - 15 min walk - 0.8 miles
  • Busch Gardens Williamsburg - 8 min drive - 8.9 miles
  • Water Country USA - 10 min drive - 10.9 miles
  • College of William and Mary - 15 min drive - 14.8 miles

Getting around

  • Williamsburg Transportation Center - 19 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 11 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪Warriors' Cafe' - ‬6 min drive

About this property

Quality Inn

Quality Inn offers a gym, conference space, and a 24-hour business center. You can put free extended parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
Guests can expect to find 32-inch flat-screen TVs with digital channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Mulberry Inn Hotel
Mulberry Inn Newport News
Mulberry Inn Hotel Newport News
Comfort Inn Newport News/Williamsburg East

Frequently asked questions

What's there to do close to Quality Inn?

This hotel is situated in North Newport News, close to Busch Gardens Williamsburg, Fort Eustis, and Lee Hall Mansion. You'll also find Newport News Park and Bounce House within a short drive.

How much does it cost to stay at Quality Inn?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Quality Inn on Apr 20, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Quality Inn?

Yes, uncovered extended parking is offered for free at the hotel. Though parking is available on request, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Quality Inn feature a casino at the property?

No, Quality Inn doesn't have a casino.

Is there an indoor pool at Quality Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a free daily breakfast and a 24-hour front desk.

Does Quality Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn have a restaurant with a breakfast menu?

Quality Inn offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn though service animals are welcome.

Does Quality Inn have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Quality Inn?

The closest major airport to Quality Inn is Newport News - Williamsburg Intl. Airport (PHF), which is 6.6 mi away (11 minutes by car). Another top airport is Norfolk Intl. Airport (ORF), which is around 27.6 mi away.

Can I book a room with a balcony at Quality Inn?

No, you won't find guestrooms with balconies at Quality Inn.

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 796 reviews
Rating 8 - Good. 219 out of 796 reviews
Rating 6 - Okay. 121 out of 796 reviews
Rating 4 - Poor. 80 out of 796 reviews
Rating 2 - Terrible. 85 out of 796 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

calandra

Stayed 3 nights in Dec 2025

2/10 Terrible

Brittany

Disliked: Amenities
Room was adequate, uncomfortable bed, holes in the door, awful free breakfast with only cereal and toast - no eggs or bacon. Would not recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Akio

Stayed 2 nights in Nov 2025

4/10 Poor

Sitka

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
First room smelled like smoke. Second room was dirty with pee running down the outside of the toilet. Hotel reeked of marijuana. Just overall a very uncomfortable nights stay. We were eager to leave.
Stayed 1 night in Dec 2025

4/10 Poor

Sean

Liked: Cleanliness, amenities
Disliked: Staff & service
I was racially profiled while in the lobby of the hotel... Had to show id. Was asked my room number and was told it wasn't my room number.. bad customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Devyn

Stayed 1 night in Nov 2025

2/10 Terrible

Colandra

Stayed 3 nights in Nov 2025

2/10 Terrible

Colandra

Disliked: Cleanliness
Ice machine doesn't work. Have to walk out in the cold to the next building. Only 1 washer works. Exercise equipment hasn't worked since I've been here
Stayed 1 night in Nov 2025

6/10 Okay

Ben

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine A

Stayed 1 night in Nov 2025

10/10 Excellent

Akio

Stayed 2 nights in Oct 2025

2/10 Terrible

Colandra

Stayed 4 nights in Nov 2025

10/10 Excellent

Kristie

Stayed 1 night in Nov 2025

8/10 Good

Cory and Ashley

Stayed 7 nights in Oct 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. Front desk was unmanned quite a bit. Understand they also was responsible for the other hotel on the lot. Red Roof Inn.
Stayed 3 nights in Nov 2025

4/10 Poor

Yolande

Stayed 1 night in Oct 2025

10/10 Excellent

Kristie

Stayed 1 night in Nov 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Toby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very old. You’ll find rooms that are outdated. Paint chipped and old. But the bed was comfy and clean. So if you want beauty and modern this is not your place. If you don’t care about modernity and sleeping outdated motel then this is fine. Front desk folks own the place. They were friendly!
Stayed 1 night in Oct 2025

6/10 Okay

Debra

Traveled with partner
Disliked: Amenities
Easy to park. Musty in rooms. Rooms clean with old curtains, furniture.Breakfast consisted of mini muffins, toast, waffle, cereal and coffee. No jelly, syrup, butter - very disappointed. Staff worked b/w hotels across from each other. Not always at front desk. Fair / adequate for price but ok to sleep and shower. Probably won't stay again or recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, neat and reasonably priced.
Stayed 1 night in Oct 2025

8/10 Good

Arlene

Stayed 1 night in Oct 2025

6/10 Okay

Gregory

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had bugs.....staff was limited.....parking was good......gym very small and limited...no one used it.....dining terrible and was told on booking they have continental breakfast but instead just a very limited selection.....not worth the time to eat there
Stayed 2 nights in Oct 2025

2/10 Terrible

Paul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The only nice thing was the woman that checked us in. We go to Busch Gardens a lot and this trip was kind of last minute so options were limited. I thought i would give this place a try. Everything in the hotel was very dilapidated. It smelled very dank. The ac was loud and made weird noises. I killed a roach in the middle of the night when i turned the light on to use the bathroom. One of my daughters got a weird rash on her face, arms, and legs. I think it was from the bedding. The breakfast was a joke. There was warm milk and cereal in a container that was filthy! The juice machine only had water that smelled and the coffee was terrible! I paid in advance so i toughed it out instead of leaving for the second night. My kids are pretty easygoing so they didn't complain so that helped. When we left one of them asked if we were going to stay there again. All 4 of them stared at me waiting for my answer. I swiftly told them no. And also told them we were not staying it that area either. Its really ghetto there!
Stayed 2 nights in Oct 2025

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