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Quality Inn

Property class: 2.5

Choose dates to view prices

Photo gallery for Quality Inn

A hotel room with two beds, a desk with a computer, a chair, and a TV.
A hotel lobby with a reception desk, seating area, and a coffee machine.
A corner desk with a computer, keyboard, and mouse, a green chair, and a wall-mounted shelf with brochures.
A hotel lobby with a seating area, a reception desk, and a large window providing a view of the outside.
A rectangular pool with a white border, surrounded by lounge chairs and a table.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
16890 Warwick Blvd, Building B, Newport News, VA, 23603
  • Place, Fort Eustis
    ‪12 min walk‬
  • Place, U.S. Army Transportation Museum
    ‪17 min walk‬
  • Place, Busch Gardens Williamsburg
    ‪11 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

A hotel room with a bed, a desk with a computer, a mirror, and a door.

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel bathroom with a sink, mirror, and shower.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a towel rack.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Newport News

Located in North Newport News, Quality Inn is within a few miles (5 km) of sights such as Lee Hall Mansion and Newport News Park. This 57-room hotel has free breakfast along with conveniences like a gym and a 24-hour business center.

What's nearby

  • Fort Eustis - 12 min walk - 0.7 miles
  • U.S. Army Transportation Museum - 17 min walk - 0.9 miles
  • Busch Gardens Williamsburg - 11 min drive - 10.1 miles
  • Water Country USA - 12 min drive - 11.1 miles
  • College of William and Mary - 18 min drive - 15.2 miles

Getting around

  • Williamsburg Transportation Center - 19 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 11 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Soprano Italian Restaurant - ‬3 min drive

About this property

Quality Inn

Quality Inn offers a gym, conference space, and a 24-hour business center. You can put free extended parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
Guests can expect to find 32-inch flat-screen TVs with digital channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Mulberry Inn Hotel
Mulberry Inn Newport News
Mulberry Inn Hotel Newport News
Comfort Inn Newport News/Williamsburg East

Frequently asked questions

What's there to do close to Quality Inn?

This hotel is situated in North Newport News, close to Busch Gardens Williamsburg, Fort Eustis, and Lee Hall Mansion. You'll also find Newport News Park and Bounce House within a short drive.

How much does it cost to stay at Quality Inn?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Quality Inn on Oct 4, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Quality Inn?

Yes, uncovered extended parking is offered for free at the hotel. Though parking is available on request, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Quality Inn feature a casino at the property?

No, Quality Inn doesn't have a casino.

Is there an indoor pool at Quality Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a free daily breakfast and a 24-hour front desk.

Does Quality Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn have a restaurant with a breakfast menu?

Quality Inn offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn though service animals are welcome.

Does Quality Inn have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Quality Inn?

The closest major airport to Quality Inn is Newport News - Williamsburg Intl. Airport (PHF), which is 6.6 mi away (11 minutes by car). Another top airport is Norfolk Intl. Airport (ORF), which is around 27.6 mi away.

Can I book a room with a balcony at Quality Inn?

No, you won't find guestrooms with balconies at Quality Inn.

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 894 reviews
Rating 8 - Good. 241 out of 894 reviews
Rating 6 - Okay. 141 out of 894 reviews
Rating 4 - Poor. 90 out of 894 reviews
Rating 2 - Terrible. 114 out of 894 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate parking and the stay was very comfortable
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, don’t stay here!!!!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and parking was great. A few renovations are going on at this time to continue to improve this hotel. My family was happy about the pricing and friendly staff. The breakfast was great and there are security cameras around the building to help customers feel safe.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, breakfast was ok
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Bring your own shampoo and toiletries
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost efficient and reasonable services. Mattress was firm; therefore, I did not have any pain in my neck and back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but the tub would get easily clogged and took forever to go down, food was ok a little disappointing that the breakfast was small, I wish they would put better pillows and blankets the blanket was a bit rough. Otherwise the hotel was nice.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The entire first floor smelled a stinky bathroom. The elevator was broken and the put me on the 5th (top) floor.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Perfect
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Only thing I was disappointed was that a cleaning rag had been left in the room and for ever how long I don’t know but the room had a stench and I just delt with it!
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge too much for a dirty, run down facility that doesn't care about their customers. Their breakfast is a joke and the burned down car in the lot and busted windows on the building suggest this is a less than 1 star establishment.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
I was traveling for and was able 2 get a room and get checked in easily by friendly staff and the room was clean
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a quality inn online. Its very confusing because its actually a Comfort inn . This should be listed somewhere
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Disliked: Staff & service
It reeked of pot Smelled like a weed wagon
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, quiet and safe. Very clean and comfortable room
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to beat for the price, would stay again.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Smoke detector in room was open with no battery. Elevator hasn’t been inspected since 2023
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet and very friendly staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very quiet and very friendly staff!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel id stay again recommend to stay
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Elevator not working, refrigerator not working, toilet horrible sound.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Will be staying here again
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
*Smelled like smoke. *No staff when needed. Staff was off-site. *Breakfast wasn't stocked and ran empty. *No blankets were available in the whole hotel. Burnt-out cars in the parkinglot. We didn't even go over to the pool because we lacked confidence in the establishment. --Most problems were a result of the inappropriate level of staffing. Two hotels were sharing one staff member, who was never available.
Stayed 2 nights in Jun 2026

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