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Best Western Plus Newport News Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Newport News Inn & Suites

Lobby
In-room safe, desk, laptop workspace, blackout drapes
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
500 Operations Dr, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪6 min walk‬
  • Place, Riverside Medical Center
    ‪6 min drive‬
  • Place, Christopher Newport University
    ‪7 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(56 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.2 out of 10
Good
(46 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Newport News

Located in Central Newport News within a 15-minute walk of Patrick Henry Mall, Best Western Plus Newport News Inn & Suites is within a few miles (5 km) of Sentara Port Warwick. This 65-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Patrick Henry Mall - 6 min walk - 0.4 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 4.8 miles
  • Fort Eustis - 10 min drive - 9.5 miles
  • Busch Gardens Williamsburg - 14 min drive - 15.8 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Wawa - ‬18 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Best Western Plus Newport News Inn & Suites

At Best Western Plus Newport News Inn & Suites, guests have access to a gym, free WiFi in public areas, and a hot tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to August.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

What's there to do around Best Western Plus Newport News Inn & Suites?

This hotel is situated in Central Newport News within a short 8-minute walk of Patrick Henry Mall. You'll also find Newport News Park and Virginia Living Museum within a short drive.

How much does it cost to stay at Best Western Plus Newport News Inn & Suites?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Newport News Inn & Suites on May 3, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Newport News Inn & Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus Newport News Inn & Suites have a casino?

No, Best Western Plus Newport News Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Newport News Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until August.

What amenities will couples enjoy at Best Western Plus Newport News Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at Best Western Plus Newport News Inn & Suites?

Yes, this hotel has a spa tub.

Does Best Western Plus Newport News Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Newport News Inn & Suites offers free continental breakfast though there is no restaurant.

Does Best Western Plus Newport News Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Newport News Inn & Suites for a fee of USD 30 per accommodation, per day. A deposit of USD 50 per stay is collected.

Does Best Western Plus Newport News Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Plus Newport News Inn & Suites?

The closest major airport to Best Western Plus Newport News Inn & Suites is Newport News - Williamsburg Intl. Airport (PHF), which is 2.6 mi away (6 minutes by car). Another top airport is Norfolk Intl. Airport (ORF), which is located 26.8 mi away (39-minute drive).

Can I book a room with a balcony at Best Western Plus Newport News Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus Newport News Inn & Suites.

Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Laura

Disliked: Amenities
Stayed 1 night while passing through Newport News. Room average clean.Decent size sitting area with sofa. However, sofa was old and stained. Only had Decaf coffee by Keurig. Shower didn't drain well, water was over my ankles by the time I was done. Breakfast was gone by 6:50. Nothing in any of the pans. Bigger issue was there was no one working at the front desk or the area where they prep breakfast. There was no hotel staff at the hotel! I called the phone number, no one answered. I called the Corporate office and let them know the hotel was unmanned.
Stayed 1 night in Feb 2026

4/10 Poor

Percy

Disliked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed at this hotel 8 years ago in 2017 and it was one of the best hotel experiences we’ve had. The staff was amazing, the breakfast was great and the room was immaculate. Fast-forward to this past week and I gotta say that this stay was a HUGE let down!! The staff was still great, but the breakfast and the room were TERRIBLE!! I’m an ex-military guy and I’ve seen better food in open markets in foreign countries! We decided that we would definitely eat out after seeing the breakfast the first morning. The room was HORRIBLE! There was the smell of a dirty dog in the hallway outside our door and what possibly was a senior citizen that might have soiled themselves in the room next to ours. The carpet and couch in the room had stains all over them and the tub looked as if it hadn’t been cleaned in quite some time, the only thing that appeared clean was the bed. My wife and I had to go to a Target to get air fresheners and bathroom cleaner just to feel comfortable using the shower and to kind of mask the dog and old-people smell. To say that this visit home to Virginia’s hotel stays was disappointing is an understatement. DEFINITELY WILL NOT BE STAYING HERE AGAIN!!
Stayed 4 nights in Dec 2025

4/10 Poor

Jeffrey

Liked: Cleanliness
Disliked: Amenities
The internet nor the TV worked the entire length of the 3 day stay. If I had been there on business like I normally do I would have had to switch hotels - the rooms were clean and staff friendly but no internet is a problem for business travelers
Stayed 3 nights in Dec 2025

10/10 Excellent

Taccara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean.. Breakfast was good with plenty if options. Price was outstanding. Staff was warm and courtrous.
Stayed 5 nights in Dec 2025

10/10 Excellent

Amani

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast but enjoyed everything. Wish they had kcup pods for the kurege though
Stayed 2 nights in Dec 2025

2/10 Terrible

evelyn

Traveled with family
Disliked: Cleanliness, amenities
Room- rug smelled like “PISS” - Couch was dirty it was supposed to be gray but it was BLACK - smelled like Smoke and I’m allergic to it. Tub was dirty Breakfast was horrible. Except for the fruit, yogurt and bagels. Premade the reheated NASTY… pancakes from a machine looked half cooked … it was the worst experience I’ve ever had since 2023 I truly wanted my money back as I was their for my moms funeral
Stayed 1 night in Dec 2025

2/10 Terrible

Kristopher Michael, Tacoma

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was trash, holes in wall, thermostat was hanging off wall. I want a refund.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities
Stains all over the room, bedding, and towels. TV didn't work. Light outlet was falling off the wall and couldn't plug in phone to charge. I wouldn't recommend staying at this place
Stayed 4 nights in Dec 2025

10/10 Excellent

Sandi

Stayed 1 night in Dec 2025

8/10 Good

Yolanda, New London

Traveled with group
Disliked: Amenities
N/A
Stayed 4 nights in Nov 2025

10/10 Excellent

Taccara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very accommodating clean rooms and building, breakfast every morning and tasty.
Stayed 3 nights in Dec 2025

2/10 Terrible

Bernard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water; beds not made; toilet seat connection broken; shower pull lever would not allow water to fill tub - only allowed shower, but there was no hot water anyway; lamp to left of sofa and left side of sofa had red soiled area; manager on duty reported she had to push breaker for the boiler on, but she indicated the breaker would continuously kick off and she would have to reset it or call for service; She reported to me that the outside service provider did not respond.
Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Stayed 3 nights in Nov 2025

10/10 Excellent

Henry

Stayed 3 nights in Nov 2025

10/10 Excellent

Johnnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff excellent rooms were great 😊
Stayed 4 nights in Nov 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast killed this review. It’s the last impression and it’s good to start the day with a good breakfast. But, the pancake machine needs to be fixed or replaced. Coffee maker was also wonky and people just left their diluted cups of coffee next to the machine. Otherwise it would’ve been a great stay. Staff was nice and the lobby was a nice space to hang out in.
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Stayed 1 night in Nov 2025

4/10 Poor

Ricky

Stayed 1 night in Nov 2025

8/10 Good

deniya

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2025

10/10 Excellent

Henry

Stayed 2 nights in Nov 2025

10/10 Excellent

Jackie

Stayed 1 night in Nov 2025

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