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Royal Station Hotel

3.0 star property
Eco-certified hotel with a fitness center and a sauna
VIP Access

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Photo gallery for Royal Station Hotel

Relax in style with plush seating and a selection of beverages available at our elegant lobby.
Property video
Experience the grandeur of our lobby, featuring an ornate carpet, a stunning chandelier, and elegant moldings.
Experience the grandeur of The Royal Station Hotel, featuring a classic entrance with a covered area and historic flags.
Relax by the pool surrounded by lush greenery and enjoy a refreshing swim.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪9 min walk‬
  • Northumbria University
    ‪11 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Twin Room

Two single beds with dark headboards and white bedding, each with a bedside table and lamp.

Twin Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double Room

Relax in a serene space with a neatly made bed, desk, and flat-screen TV.

Small Double Room

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Superior Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Relax in a stylish room with a large bed, wooden headboard, and city views.

Standard Double Room

8.2 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Relax in a spacious room with a large bed, flat-screen TV, and wooden desk.

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Cozy attic-style room with a large bed, two framed photographs, and a flat-screen TV.

Single Room

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Triple Room

7.0 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Newcastle City Center, Royal Station Hotel is a leisurely stroll from popular sights such as St. James' Park and Northumbria University. This 145-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • St. James' Park - 9 min walk - 0.5 miles
  • Utilita Arena Newcastle - 10 min walk - 0.6 miles
  • Northumbria University - 11 min walk - 0.6 miles
  • University of Newcastle-upon-Tyne - 12 min walk - 0.7 miles
  • Quayside - 16 min walk - 0.9 miles

Getting around

  • Central Station - 1 min walk
  • Newcastle Central Station - 2 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪The Mile Castle - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pink Lane Coffee - ‬2 min walk
  • ‪The Centurion - ‬3 min walk
  • ‪Central Oven & Shaker - ‬1 min walk

About this property

Royal Station Hotel

Eco-certified hotel with a fitness center and a sauna
At Royal Station Hotel, guests enjoy an indoor pool, a gym, and a sauna. Self parking is offered for GBP 20 per day. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a reception hall.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, electric kettles, and safes are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is free cancellation available at Royal Station Hotel?

Royal Station Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do close to Royal Station Hotel?

This hotel is situated in Newcastle City Center within a short 11-minute walk of St. James' Park and also 15 minutes on foot from Quayside. You'll also find Eldon Square Shopping Centre and Castle Keep less than a mile away.

Is there parking available at Royal Station Hotel?

Yes, uncovered parking is offered for GBP 20 per day. Though parking is limited, accessible parking is also available.

Does Royal Station Hotel have a casino?

No, Royal Station Hotel doesn't have a casino.

Will I find an indoor pool at Royal Station Hotel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Royal Station Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Royal Station Hotel?

No, but this hotel does have a steam room.

Does Royal Station Hotel have a restaurant with a breakfast menu?

Yes, Royal Station Hotel serves buffet breakfast for a surcharge each morning at Empire Restaurant.

Will Royal Station Hotel allow pets to stay for free?

No, pets aren't allowed at Royal Station Hotel though service animals are welcome.

Are there connecting rooms at Royal Station Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Royal Station Hotel?

The closest major airport to Royal Station Hotel is Newcastle Intl. Airport (NCL), which is 11.5 mi away (18 minutes by car).

Are there rooms with balconies at Royal Station Hotel?

No, at Royal Station Hotel, there aren't any guestrooms that list a balcony.

Royal Station Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 728 out of 1602 reviews
Rating 8 - Good. 499 out of 1602 reviews
Rating 6 - Okay. 207 out of 1602 reviews
Rating 4 - Poor. 103 out of 1602 reviews
Rating 2 - Terrible. 65 out of 1602 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hazel

Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit slow checking, lady at reception on the phone, whilst people were waiting to check in
Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surroundings, and location. Friendly staff, very clean & escellent food
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

I had a short stay to Newcastle for music concert and the location of hotel is excellent! The front desk staffs are helpful and friendly. I'm staying the room in 2nd floor though sometimes still hear the train nearby, overall is nice and quiet. Happy to stay in near future!
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Proximity to train station
Stayed 1 night in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Lovely staff, comfy beds but a bit tired

The friendly staff are doing there best with a tired property. The room was spotless but dated and there were marks on the curtains. The bar and reception was updated and lovely, but that makes the rest of it look even more tired. The spa area is in need of an update so don't book thinking you are going to a spa hotel. Saying all that, the room was huge (it was a superior twin) and the beds were very comfortable. I would book again, but think people should be aware of the current conditions.
Stayed 1 night in May 2025

10/10 Excellent

Lorna

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Outstanding receptionist

Holly at reception was outstanding, she was very helpful at check-in and at check out. Lovely room and great food.
Stayed 1 night in May 2025

2/10 Terrible

Marie

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Nayana

Stayed 1 night in Feb 2025

2/10 Terrible

Shari

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Small uncomfortable beds obviously an old building but the lobby was pretty. Rooms are not good.
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
The location next to the station and close to the river was good for convenience and places for food/drink. The staff were very good. The hotel itself building itself looks impressive, but needs some refurbishment in places. The room that I had was basic and ok, but not particularly nice with a view of a brick wall, broken glass and pigeon remnants on the roof outside. I don’t know if this is representative of the other rooms but some investment in refurbishment is definitely required.
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

4/10 Poor

Renukaprasad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Helene

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing, but a good location

This hotel was unfortunately mis represented with the photos on Hotels.com and they hotel told me that the photos of the modern rooms, they had like 2. I wanted to support a local business rather than a chain or hoped to. At first glance really nice. The bar area was good too. We had rooms on the 2nd floor approx £100 each for the night. Upon arriving to the room I was disappointed, it had a lot of space but the carpets were minging, it was dated and needs a good freshen up. Nothing to do with it being period building or old. It just looked and felt dirty. The breakfast was good. Staff were friendly. But get the marketing updated to reflect the actual rooms you will be staying in. Was not good value for money and I should have in hindsight booked with a chain. Told the hotel the next day and didn't get an overly positive reply. Only if we had told then when we arrived, we were in a rush and had to get changed, out of the building to an event so we didn't have time to look at switching rooms etc.
Stayed 1 night in Apr 2025

10/10 Excellent

NIGEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Moira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very tired hotel

Hotel very tired. The bedroom floors were very creaky and woke us up, not just our room but all the floors were the same. The window in our room had a cracked window pane. Which i reported. We won't stay here again.
Stayed 3 nights in May 2025

6/10 Okay

Diane

Disliked: Property conditions & facilities, room comfort

Weekend away

Booked a standard double room for 3 nights. Bed was tiny! Definitely not a double bed. The pair of us slept terribly each night. Toilet didn’t flush properly and kept filling up. Housekeeping must’ve seen this but ignored it. Very disappointing. I did report it myself. Saturday night was very noisy with inconsiderate people shouting on the corridors and letting doors slam. Won’t stay here again although it was convenient for the train station next door. Reception staff were very nice & friendly.
Dodgy flush on toilet
Stayed 3 nights in May 2025

6/10 Okay

Ros

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service
Left a charger for my phone, emailed them asking if they could post it to me. Didn't get a reply back.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I wanted to stay a extra day and zoe the reception supervisor was very helpful in helping me to achieve this with no problems i would highly recommend this hotel right next door to the train station and a few minutes to city center and also i found all staff to be helpful and friendly cant wait to visit again hopefully in july
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort

It’s okay, but could could be a lot better

The hotel is in great location and very central. However the room I was in (105) was very noisy with car park behind and club downstairs open until 4am! The room was equipped well although there were hairs on the pillows and the bathroom could be cleaner. There was no air con / cooling system so very warm and stuffy as no windows to open. Overall a 3 due to the averages of the rooms vs what you pay.
Stayed 1 night in Apr 2025

8/10 Good

Grenell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price,
Stayed 1 night in Apr 2025

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