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Hotel Express Newcastle Gateshead

2.5 star property
Hotel with a 24-hour front desk, near St. James' Park

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Photo gallery for Hotel Express Newcastle Gateshead

Double Room - En suite | Individually decorated, individually furnished, laptop workspace
Family Executive - Shared Bathroom | Individually decorated, individually furnished, laptop workspace
Reception
Family Executive - Shared Bathroom | City view
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cuthbert St, Gateshead, England, NE8 1AF
  • Place, Utilita Arena Newcastle
    ‪14 min walk‬
  • Place, The Glasshouse
    ‪18 min walk‬
  • Place, Quayside
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Double Room - En suite

Double Room - En suite | Individually decorated, individually furnished, laptop workspace

Double Room - En suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room - En suite

Twin Room - En suite | Individually decorated, individually furnished, laptop workspace

Twin Room - En suite

  • 388 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room - En suite

Family Triple Room - En suite | Individually decorated, individually furnished, laptop workspace

Family Triple Room - En suite

  • 388 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room - En suite

Triple Room - En suite | Individually decorated, individually furnished, laptop workspace

Triple Room - En suite

  • 388 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Triple Room, Shared Bathroom

  • 398 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Double Room, Shared Bathroom

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Single Room, Shared Bathroom

  • 300 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Shared Bathroom (Triple 1 Double/1 Single)

Suite, Shared Bathroom (Triple 1 Double/1 Single) | Individually decorated, individually furnished, laptop workspace

Suite, Shared Bathroom (Triple 1 Double/1 Single)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Twin Room, Shared Bathroom

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Executive - Shared Bathroom

Family Executive - Shared Bathroom | Individually decorated, individually furnished, laptop workspace

Family Executive - Shared Bathroom

  • 498 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Beds

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About the neighborhood

Gateshead

Hotel Express Newcastle Gateshead is located within a mile (2 km) of Saltwell Park and High Level Bridge. The 19 rooms at this hotel include coffee makers, flat-screen TVs, and desk chairs.

What's nearby

  • Utilita Arena Newcastle - 14 min walk - 0.8 miles
  • The Glasshouse - 18 min walk - 1.0 mile
  • Castle Keep - 3 min drive - 1.3 miles
  • St. James' Park - 4 min drive - 1.7 miles
  • Quayside - 4 min drive - 1.4 miles

Getting around

  • Dunston Station - 3 min drive
  • St James Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Tilley Stone - ‬14 min walk
  • ‪Good Brews - ‬14 min walk
  • ‪Chow Chow - ‬13 min walk
  • ‪The Staiths Cafe - ‬15 min walk
  • ‪Tesco Café - ‬15 min walk

About this property

Hotel Express Newcastle Gateshead

Hotel with a 24-hour front desk, near St. James' Park
Hotel Express Newcastle Gateshead features free WiFi in public areas, microwave in a common area, and refrigerator in a common area. Self parking is offered for GBP 3 per day. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include express check-out, a garden, and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include coffee makers, wardrobes or closets, and desk chairs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 3 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 7 per person
  • Covered self parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.
Property Registration Number 09475683

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Is free cancellation available at Hotel Express Newcastle Gateshead?

Hotel Express Newcastle Gateshead provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Hotel Express Newcastle Gateshead?

This hotel is located in Gateshead within a short 16-minute walk of Saltwell Park. You'll also find St. James' Park and Quayside within a short drive.

Is there parking available at Hotel Express Newcastle Gateshead?

Yes, secured parking is offered for GBP 3 per day.

Does Hotel Express Newcastle Gateshead include a casino on the premises?

No, Hotel Express Newcastle Gateshead doesn't have a casino.

Is there an indoor pool at Hotel Express Newcastle Gateshead?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Express Newcastle Gateshead?

Couples staying at this hotel will appreciate amenities like bathrobes as well as concierge services and a garden.

Does Hotel Express Newcastle Gateshead have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Express Newcastle Gateshead feature a restaurant that includes a breakfast menu?

Hotel Express Newcastle Gateshead offers an English breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Express Newcastle Gateshead allow pets to stay free of charge?

No, pets aren't allowed at Hotel Express Newcastle Gateshead though service animals are welcome.

Are there connecting rooms at Hotel Express Newcastle Gateshead?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Express Newcastle Gateshead?

The closest major airport to Hotel Express Newcastle Gateshead is Newcastle Intl. Airport (NCL), which is 10.5 mi away (16 minutes by car).

Can I book a room with a balcony at Hotel Express Newcastle Gateshead?

No, there aren't any guestrooms with balconies at Hotel Express Newcastle Gateshead.

Hotel Express Newcastle Gateshead Reviews

Reviews

6.0
Rating 10 - Excellent. 66 out of 360 reviews
Rating 8 - Good. 88 out of 360 reviews
Rating 6 - Okay. 55 out of 360 reviews
Rating 4 - Poor. 54 out of 360 reviews
Rating 2 - Terrible. 97 out of 360 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was comfortable no problems.
Stayed 1 night in Sep 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Disliked: Cleanliness
Ok……Where do i start….This isn’t a dig at the people that worked there but when we turned up it was obvious the painters had been in because of the smell. When we looked at our rooms they were uninhabitable & there was a crazy man wandering the corridor in just hes pants !! I had two of my daughter with me & both myself & Ruby have asthma ! We immediately booked somewhere else & I’ve been trying to get my money back on the two nights but nobody has got back to me other than this site to say everything was above board……Well it wasn’t !!! I wont be using this site or obviously the hotel again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

People using drugs in the car park Room very unclean and nothing like photos that are all false Room smelt of cigarette smoke . Refused to stay there
Stayed 3 nights in Sep 2025

6/10 Okay

Anthony

Disliked: Cleanliness, property conditions & facilities

Fixer up

The place is a little run down. Needs work to bring it up to a good standard
Stayed 3 nights in Sep 2025

4/10 Poor

Arif

Traveled with family
Liked: Staff & service

Bed bugs made us not stay

Came over to stay the night for GNR in the family room, as we were 5 people. * Bathroom stank, we even bought our own air freshener. * the bathroom didn't have a lock * At least one of the blankets was not clean with marks * nit pick: the bathroom did need some modernisation * to top it of there were loads of bed bugs, which resulted us in leaving the hotel and drop my family back home in a 2 hr drive, and ended not staying We're not fussy people but the bed bugs was the key issue that made us leave. But I listed all the issues we faced, so that if can help others. It was suggested that the manager would call, but nothing Nevertheless the staff were very good, and cooperative
Stayed 1 night in Sep 2025

6/10 Okay

Abdullahi Usman

Traveled with family
Stayed 1 night in Jul 2025

2/10 Terrible

Dilini

Disliked: Cleanliness, staff & service, property conditions & facilities
No room lights during my
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Property conditions & facilities
The hotel was very basic but met our needs, no restaurant for evening meal and breakfast was not to our liking
Stayed 2 nights in Aug 2025

4/10 Poor

Donald, Rocky River

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dust on furniture and cabinets, shower rooms were in poor maintenance and had pools of standing water. Property needs some attention.
Stayed 1 night in Aug 2025

6/10 Okay

Joanne Alice

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad sleep

To avoid abuse on a late night bus I stayed here and didn’t sleep a wink all night . Homeless people were given temporary accommodation and the room I was given was dated and had a funny smell . This hotel is like a can of cheap beans it does what it says on the tin .
Stayed 1 night in Jul 2025

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express Hotel, Express Service.

The room and en-suite were clean. The bed was firm and comfortable and the sheets were clean. The staff are first class and happy to help. Only one personal complaint, the area outside the window is the smoking area and with it being hot, I had to keep the window open which meant the smell of tobacco and weed would fill the room and the loud conversations were annoying. I am although happy to recommend the hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Muhammad Usama Tauqeer

Experience

Overall it was an average experience because hotel rooms are bit old and washrooms are small.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shamsur

Stayed 2 nights in Jun 2025

8/10 Good

Nathan

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall, the staff were nice but the room was in awful condition and genuinely couldn't stay here, felt very unsafe and felt uncomfortable
Stayed 1 night in Jun 2025

6/10 Okay

Gabs

Stayed 1 night in Jun 2025

6/10 Okay

Denise

Disliked: Cleanliness, property conditions & facilities, room comfort
When we booked a few weeks ago, we paid a surcharge to pay at the hotel. They took the payment before we arrived and then couldn’t find or reservation when we arrived. Then they told us that we had already checked in! How? The room was not great but then it was only a bed for 6 hrs before we needed to get up at 3am for an early flight. Convenient for Newcastle airport
Stayed 1 night in Jun 2025

8/10 Good

Rohan

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in May 2025

6/10 Okay

Oluwabori Oluwagbenga

Business traveler
Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 1 night in May 2025

2/10 Terrible

Craig

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bike was securely locked to the smoking shelter wall using 3!! Bike locks. Around 3am the bike was stolen. Someone came with bolt cutters and walked out with the bike. Even though thr hotel clearly states "secure parking" and the numerous CCTV cameras werent able to get a single shot of the theif!!. Police are going to deal with the issue. Hotel didnt help in any way, not even a sorry. Even though responsibility of my belongings falls down to them!
Stayed 1 night in May 2025

6/10 Okay

susan

Traveled with family
It was very basic, not much water pressure in the shower.
Stayed 1 night in May 2025

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