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Hilton Newcastle Gateshead

4.0 star property
Hotel with an indoor pool, near Quayside

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Photo gallery for Hilton Newcastle Gateshead

Lobby
Reception
Lobby
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Bottle Bank, Gateshead, England, NE8 2AR
  • Place, The Glasshouse
    ‪1 min walk‬
  • Place, Castle Keep
    ‪6 min walk‬
  • Place, Quayside
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

55-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 King Bed, Club Lounge Access

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Family Queen Room With Double Sofa Bed

  • Sleeps 3

Two Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 6
  • 3 Double Beds

View all photos for Two Double Room With View

In-room safe, desk, laptop workspace, blackout drapes

Two Double Room With View

  • Sleeps 4

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Family Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2

Double Executive Accessible Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

King Executive One Bedroom Suite With Balcony

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Executive Junior King Suite

  • Sleeps 2

One-Bedroom Executive King Suite

  • Sleeps 2

Plus Executive King Room

  • Sleeps 2

View all photos for Executive Queen Room With Balcony

Bathroom | Free toiletries, hair dryer, towels

Executive Queen Room With Balcony

  • Sleeps 2

Deluxe Queen Room With River Tyne View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(26 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Gateshead

Quayside is a short stroll from Hilton Newcastle Gateshead, and other popular attractions like St. James' Park are within a mile (2 km). This 254-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • The Glasshouse - 1 min walk - 0.1 miles
  • Tyne Bridge - 4 min walk - 0.3 miles
  • Castle Keep - 6 min walk - 0.4 miles
  • Gateshead Millennium Bridge - 7 min walk - 0.4 miles
  • Quayside - 10 min walk - 0.6 miles

Getting around

  • Central Station - 13 min walk
  • Newcastle Central Station - 14 min walk
  • Newcastle Intl. Airport (NCL) - 21 min drive

Restaurants

  • ‪The Quayside (Wetherspoon) - ‬6 min walk
  • ‪The Glasshouse - ‬4 min walk
  • ‪Khai Khai - ‬8 min walk
  • ‪Red House - ‬5 min walk
  • ‪By the River Brew Co - ‬3 min walk

About this property

Hilton Newcastle Gateshead

Hotel with an indoor pool, near Quayside
Guests staying at Hilton Newcastle Gateshead enjoy an indoor pool, a gym, and a sauna. Self parking is offered for GBP 15 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Covered self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Is free cancellation available at Hilton Newcastle Gateshead?

Hilton Newcastle Gateshead offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see close to Hilton Newcastle Gateshead?

This hotel is located in Gateshead, a short 10-minute walk from Quayside and also 19 minutes on foot from St. James' Park. You'll also find The Glasshouse and Castle Keep less than a mile away.

Will I be able to park at Hilton Newcastle Gateshead?

Yes, covered parking is offered for GBP 15 per night. Accessible parking and electric car charging are also available for guests.

Does Hilton Newcastle Gateshead feature a casino?

No, Hilton Newcastle Gateshead doesn't have a casino.

Will I find an indoor pool at Hilton Newcastle Gateshead?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Hilton Newcastle Gateshead?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Newcastle Gateshead have a hot tub?

No, but this hotel does have a steam room.

Does Hilton Newcastle Gateshead have a restaurant that serves breakfast?

Yes, Hilton Newcastle Gateshead serves a full breakfast for a surcharge each morning at Windows on the Tyne.

Will Hilton Newcastle Gateshead allow pets to stay free of charge?

No, pets aren't allowed at Hilton Newcastle Gateshead though service animals are welcome.

Are there connecting rooms at Hilton Newcastle Gateshead?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Newcastle Gateshead?

The closest major airport to Hilton Newcastle Gateshead is Newcastle Intl. Airport (NCL), which is 8.2 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hilton Newcastle Gateshead?

Yes, some guestrooms at Hilton Newcastle Gateshead offer a balcony and may feature river views.

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebeka

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely spotless rooms and hotel. Excellent breakfast in the morning. Beautiful hotel and area.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and nicely laid out (electric sockets well positioned). The view from our room was amazing. The staff were all very friendly, helpful and polite. The bar had a good range of drinks to choose from, and executive bar was a nice added touch. Breakfast was very nice and a wide range of choices could be made, and the breakfast serving times were ok.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Renarta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and facilities. Very quiet given how close to Newcastle.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Oct 2025

6/10 Okay

Margaret

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wonderful staff! Especially the lady who delivered room service to two slightly drunken girls at midnight. Quite disappointed that there was no fridge. Also, the bed was really uncomfortable. Not the kind of stay we’re used to at the Hilton!
Stayed 1 night in Oct 2025

10/10 Excellent

Nikkla

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Gabrielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Various fixtures and fittings loose in room, including shower curtain rail that swung about. Ancient air conditioning controls that were difficult to figure out properly despite a helpful sign. Definitely not what I expected of the Hilton, and definitely not worth the £112.50 per person that we paid. Most off the staff were friendly and helpful, but we got asked if we wanted a coffee at breakfast, my friend said yes and then we waited and waited, only to then realise that coffee is actually obtained at a self-service machine (we weren't told this). Breakfast itself was decent and filling.
Spinny hanger on bathroom dooor
Very loose shower rail. This picture doesn't do it justice.
Beds were alright
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just across the Tyne from the Quayside and very close to both the Sage and the Baltic. The staff are very helpful and friendly. I will definitely stay here again when up in Newcastle. Will definitely stay here again when up in the Nirth East
Stayed 2 nights in Oct 2025

6/10 Okay

Winnie

Business traveler
Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

Darren

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sebastian

Stayed 1 night in Sep 2025

2/10 Terrible

Anne

Parking

Unfortunately the parking situation for the hotel was not highlighted. Our vehicle was too tall and the alternative parking was not ideal for security. We elected not to stay.
Stayed 1 night in Sep 2025

4/10 Poor

ahmed

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Fridge ripped out of the room compelling patrons to spend money buying cold drinks from the hotel . A deliberate act of coercion Inhumane and despicable Ugly greedy capitalism serving the fat cats
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Really impressed. Good value for money. Comfortable beds, plenty of room. Great view of the river.
Stayed 1 night in Jul 2025

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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