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Hilton Newcastle Gateshead

4.0 star property
Hotel with a sauna, near Quayside

Choose dates to view prices

Photo gallery for Hilton Newcastle Gateshead

Reception
Lobby
Bar (on property)
Reception
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Air conditioning

Explore the area

View in a map
Bottle Bank, Gateshead, England, NE8 2AR
  • Place, The Glasshouse
    ‪1 min walk‬
  • Place, Quayside
    ‪10 min walk‬
  • Place, St. James' Park
    ‪18 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Plus)

Executive Room, 1 King Bed (Plus) | Living area | 55-inch flat-screen TV with satellite channels, TV

Executive Room, 1 King Bed (Plus)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

55-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 King Bed, Club Lounge Access

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

Family Queen Room with Double Sofa Bed

  • Sleeps 3

Accessible Executive Queen Room

  • Sleeps 2

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

View all photos for Executive Queen Room

Bathroom | Free toiletries, hair dryer, towels

Executive Queen Room

  • Sleeps 2

Plus Executive King Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(25 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Gateshead

Quayside is a short stroll from Hilton Newcastle Gateshead, and other popular attractions like St. James' Park are within a mile (2 km). This 254-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • The Glasshouse - 1 min walk - 0.1 miles
  • Quayside - 10 min walk - 0.6 miles
  • Northumbria University - 13 min walk - 0.7 miles
  • Utilita Arena Newcastle - 17 min walk - 0.9 miles
  • St. James' Park - 18 min walk - 1.0 mile

Getting around

  • Central Station - 13 min walk
  • Newcastle Central Station - 14 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Greggs - ‬8 min walk
  • ‪By the River Brew Co - ‬3 min walk
  • ‪The Glasshouse - ‬4 min walk
  • ‪Red House - ‬5 min walk
  • ‪Microbus - ‬3 min walk

About this property

Hilton Newcastle Gateshead

Hotel with a sauna, near Quayside
Guests staying at Hilton Newcastle Gateshead enjoy an indoor pool, a gym, and a sauna. Self parking is offered for GBP 15 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a business center.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Covered self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Is free cancellation available at Hilton Newcastle Gateshead?

Hilton Newcastle Gateshead offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see close to Hilton Newcastle Gateshead?

This hotel is located in Gateshead, just steps from The Glasshouse and Tyne Bridge, and within a short walk of Castle Keep. You'll also find Quayside and St. James' Park within a short drive.

Is parking available on site at Hilton Newcastle Gateshead?

Yes, covered parking is offered for GBP 15 per night. Accessible parking and electric car charging are also available for guests.

Does Hilton Newcastle Gateshead feature a casino?

No, Hilton Newcastle Gateshead doesn't have a casino.

Will I find an indoor pool at Hilton Newcastle Gateshead?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Hilton Newcastle Gateshead?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Newcastle Gateshead have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hilton Newcastle Gateshead have a restaurant that serves breakfast?

Yes, Hilton Newcastle Gateshead serves a full breakfast for a surcharge each morning at Windows on the Tyne.

Will Hilton Newcastle Gateshead allow pets to stay free of charge?

No, pets aren't allowed at Hilton Newcastle Gateshead though service animals are welcome.

Are there connecting rooms at Hilton Newcastle Gateshead?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Newcastle Gateshead?

The closest major airport to Hilton Newcastle Gateshead is Newcastle Intl. Airport (NCL), which is 8.2 mi away (17 minutes by car).

Are there rooms with balconies at Hilton Newcastle Gateshead?

Yes, some guestrooms at Hilton Newcastle Gateshead offer a balcony and may feature river views.

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with easy access to the centre
Stayed 1 night in Aug 2025

10/10 Excellent

Baijayanti

Stayed 3 nights in Jul 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good, but room for improvement

Check in was good, however the reception does not accept contactless or Apple Pay, seems very odd. I had to locate my physical card. Hotel rooms need modernization. Breakfast catered for my Ceoliac disease. We didn’t use the pool or the gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning view

Stayed for one night enroute to Edinburgh. Room was very clean and with a spectacular view of the river and bridges. Looses a star, as I feel the parking charge is an unnecessary added cost.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Hilton

Everything was perfect but the shower is 358 was full of mould needs a good bleach
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Todd

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked the girl at the front desk for breakfast recommendations in the area….she said she didn’t know. Not only was she local and didn’t know…she didn’t recommend the hotels own breakfast. She couldn’t be bothered.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amit

Stayed 2 nights in Jul 2025

8/10 Good

Amit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Stayed 1 night in Jul 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, room comfort

Great staff

Excellent car parking, bar area and staff. Pool was good, food was ok. Room for a deluxe room was very very tired, marked walls, furniture was damaged, old fashioned bathroom, no robes or water which I thought came with a deluxe room, nice view of the river though the windows were very dirty . The hotel we have heard is being renovated which will help so much, it definitely needs it in some of the rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Alexzander

Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was the pillows are not the best. Premier inn beds and pillows are better and a lot cheaper to stay
Stayed 1 night in Jul 2025

8/10 Good

Peter

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff. Flawless service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

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