Four Points Flex by Sheraton Newcastle

Property class: 3

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton Newcastle

A modern lounge area with sofas and armchairs, a coffee table, and a TV mounted on the wall.
A modern restaurant interior with wooden tables and black upholstered booths, framed artwork on the walls, and pendant lighting.
A hotel room with a bed, a chair, a small table, a lamp, and two framed pictures on the wall.
A modern reception area with a wooden reception desk, multiple seating areas, and a sign indicating 'NEWCASTLE WESTGATE ROAD'.
A bar area with a black and white patterned wall, wooden shelves with liquor bottles, and pendant lights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Room, 1 Double Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Newcastle-upon-Tyne

Located in Newcastle City Center, Four Points Flex by Sheraton Newcastle is next to Bigg Market and Newcastle-upon-Tyne St. Nicholas' Cathedral. This 98-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Castle Keep - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne St. Nicholas' Cathedral - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.4 miles
  • Chinatown - 8 min walk - 0.4 miles
  • Northumbria University - 10 min walk - 0.6 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Newcastle Tap - ‬3 min walk
  • ‪The Centurion - ‬3 min walk
  • ‪The Mile Castle (Wetherspoon) - ‬4 min walk
  • ‪The Bridge Hotel - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Guests of Four Points Flex by Sheraton Newcastle enjoy access to free WiFi in public areas, conference space, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. This smoke-free hotel also has a TV in a common area.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and phones.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Are free cancellation options available at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Four Points Flex by Sheraton Newcastle?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Newcastle on Aug 24, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Four Points Flex by Sheraton Newcastle?

This hotel is situated in Newcastle City Center, just steps from Castle Keep and Bigg Market, and within a short walk of Newcastle-upon-Tyne Theatre Royal. You'll also find St. James' Park and Tyne Bridge less than a mile away.

Is there parking available at Four Points Flex by Sheraton Newcastle?

No, there isn't parking available at the hotel.

Does Four Points Flex by Sheraton Newcastle feature a casino at the property?

No, Four Points Flex by Sheraton Newcastle doesn't have a casino.

Will I find an indoor pool at Four Points Flex by Sheraton Newcastle?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Four Points Flex by Sheraton Newcastle?

Couples will appreciate amenities like a bar/lounge, a coffee shop/cafe, and a 24-hour front desk at this hotel.

Are there hot tubs at Four Points Flex by Sheraton Newcastle?

No, this hotel doesn't have a spa tub.

Does Four Points Flex by Sheraton Newcastle have a restaurant that serves breakfast?

Yes, Four Points Flex by Sheraton Newcastle serves buffet breakfast each morning for a surcharge from its cafe.

Will Four Points Flex by Sheraton Newcastle allow pets to stay for free?

No, pets aren't allowed at Four Points Flex by Sheraton Newcastle though service animals are welcome.

Are there connecting rooms at Four Points Flex by Sheraton Newcastle?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Four Points Flex by Sheraton Newcastle?

The closest major airport to Four Points Flex by Sheraton Newcastle is Newcastle Intl. Airport (NCL), which is 7.6 mi away (18 minutes by car).

Are there rooms with balconies at Four Points Flex by Sheraton Newcastle?

No, there aren't any guestrooms at Four Points Flex by Sheraton Newcastle that offer a balcony.

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 323 reviews
Rating 8 - Good. 99 out of 323 reviews
Rating 6 - Okay. 29 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 7 out of 323 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel staff helpful very clean easy to find from train station
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, perfect location, wonderful front of house team
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As central as you can get, clean, comfortable room with a good buffet breakfast. Really good value - highly recommended 👍
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location, comfortable and clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location have stayed here a few times before very handy for the Utilita Arena.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, night bright room. Very reasonable price, will stay again :)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fair, everything else was excellent.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and location was great.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff and polite near to all amenities
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms cleaned daily, staff on reception 24/7
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Breakfast excellent
Stayed 2 nights in May 2026
Verified review

8/10 Good

G L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to central station. Clean rooms with all the usual amenities required for a short stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great stay as always - friendly staff, good service and clean rooms
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy hotel perfect for a match night trip to Newcastle.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised, great budget option for a stay in Newcastle!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service
A comfortable room excellent staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

C

Liked: Cleanliness, staff & service, amenities
great location thanks
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean rooms, modern fittings, great staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. It was clean and the staff was very kind. My only complaint was the design of the shower. Other than that it was a wonderful hotel!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities
Great room great value for money
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Was very central and close to railway station
Stayed 1 night in Mar 2026
Verified review

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great team working reception, Close to station, Comfortable room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were outstanding. Location is fantastic, next to train station and short walking distance to both the city centre and Quayside
Stayed 2 nights in Jan 2026