Best Western New Kent Hotel

3.0 star property
Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Best Western New Kent Hotel

Relax in a serene outdoor space surrounded by lush greenery and beautifully manicured trees.
Business center with a symmetrical facade and central entrance.
Two single beds with white linens and purple accents, each with a bedside table and telephone.
Enjoy drinks and meals in a functional and inviting space with a bar area, comfortable seating, and decorative artwork.
Welcome to our hotel lobby, featuring a central reception desk, comfortable sofas, and a stylish staircase.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Northumbria University
    ‪3 min drive‬
  • University of Newcastle-upon-Tyne
    ‪3 min drive‬
  • St. James' Park
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Jesmond, Best Western New Kent Hotel is a leisurely stroll from sights such as Jesmond Dene Park and Jesmond Cricket Ground. This 32-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Freeman Hospital - 17 min walk - 0.9 miles
  • Northumbria University - 3 min drive - 1.3 miles
  • University of Newcastle-upon-Tyne - 3 min drive - 1.3 miles
  • Quayside - 4 min drive - 2.3 miles
  • St. James' Park - 4 min drive - 1.8 miles

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Lonsdale Hotel - ‬6 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Spy - ‬5 min walk

About this property

Best Western New Kent Hotel

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant
Guests staying at Best Western New Kent Hotel enjoy free WiFi in public areas, free newspapers, and wedding services. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a porter/bellhop and a garden.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and safes.

Languages

English, Greek, Hungarian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 20.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What's there to do within easy reach of Best Western New Kent Hotel?

This hotel is situated in Jesmond within a short 12-minute walk of Jesmond Dene Park and also 13 minutes on foot from Jesmond Cricket Ground. You'll also find St. James' Park and Quayside within a short drive.

Is there parking available at Best Western New Kent Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western New Kent Hotel have a casino?

No, Best Western New Kent Hotel doesn't have a casino.

Is there an indoor pool at Best Western New Kent Hotel?

No, there is no indoor pool at this hotel.

Is Best Western New Kent Hotel a good place to stay for couples?

Couples will appreciate amenities like a bar, a restaurant, and wedding services at this hotel.

Does Best Western New Kent Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western New Kent Hotel have a restaurant with a breakfast menu?

Yes, Best Western New Kent Hotel serves buffet breakfast for a surcharge each morning at Hotel Restaurant.

Will Best Western New Kent Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western New Kent Hotel though service animals are welcome.

Does Best Western New Kent Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western New Kent Hotel?

The closest major airport to Best Western New Kent Hotel is Newcastle Intl. Airport (NCL), which is 7.5 mi away (17 minutes by car).

Can I book a room with a balcony at Best Western New Kent Hotel?

No, there aren't any guestrooms with balconies at Best Western New Kent Hotel.

Does Best Western New Kent Hotel offer wedding services?

Take advantage of the wedding venue at Best Western New Kent Hotel if you plan to say "I do" during your trip.

Best Western New Kent Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 155 out of 456 reviews
Rating 8 - Good. 209 out of 456 reviews
Rating 6 - Okay. 65 out of 456 reviews
Rating 4 - Poor. 20 out of 456 reviews
Rating 2 - Terrible. 7 out of 456 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gorajala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Nice clean room.
Stayed 2 nights in Apr 2025

8/10 Good

Khulood

Business traveler
Liked: Cleanliness, staff & service
Well welcoming. Staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Overnight

Very pleasant stay.
Stayed 1 night in Apr 2025

4/10 Poor

Lauren, Brighton

Stayed 1 night in Apr 2025

10/10 Excellent

Mrs S F

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Anne Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous team, great location for drinks and a meal as so many options on Osborn Road. Thanks for accommodating us with a late breakfast after parkrun. Staff couldn’t have been anymore friendlier and welcoming. Indian Restaurant is amazing. Would highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and friendly. Very helpful regarding the busses and metro. Hotel was quiet and the room was comfy! Perfect location for Jesmond dene parkrun with the 11am checkout meaning I could get back and shower before having to leave! Would stay again!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Cheap and Cheerful

The reception staff were friendly, courteous and helpful. The hotel itself was tired. Decor was drab. Bedroom was sufficient for stay. Breakfast menu limited, items advertised not available. Price reflects the stay.
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Very clean room. Dining room for breakfast was lovely, spacious and breakfast was very good. Check in and out was efficient. Staff very nice and friendly. Only negative was disturbance from other occupants on my floor until 4am. Very little soundproofing and didn’t feel secure due to old ill fitting doors.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice but fairly basic. However, the rooms are clean and functional. The staff are attentive and pleasant (special thanks to Susan for her help). The main bonus is the restaurant attached to the hotel, which is one of the finest Indian restaurants I've ever eaten in! When we asked to book a table, we were told that it was full, but because we were residents, they prepared a table in the bar and served us there! Excellent service and excellent food!
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very comfortable and convenient hotel with friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very good overall, nice to get a room for 4
Stayed 1 night in Feb 2025

6/10 Okay

Renukaprasad

Business traveler
Stayed 3 nights in Feb 2025

8/10 Good

Eamon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025