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Crystalbrook Kingsley

4.5 star property
Luxury hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Crystalbrook Kingsley

Relax in the spacious lobby with a comfortable seating area and high ceiling.
Relax in our spacious lobby, featuring a comfortable seating area, lush greenery, and expansive views of the surrounding landscape.
Stylish, contemporary architecture with a unique curved facade and clean lines.
Enjoy a panoramic view of the city from this spacious room's large windows, where a modern bar area offers a comfortable spot to relax.
Relax in a serene space with a sofa, armchairs, and a large round table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle Civic Theater
    ‪1 min walk‬
  • Newcastle Beach
    ‪16 min walk‬
  • Merewether Beach
    ‪2 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪25 min drive‬

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Room options

View all photos for Park King

Park King | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Park King

8.6 out of 10
Excellent
(10 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Twin

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Harbour Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Harbour King

9.0 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Urban King

9.4 out of 10
Exceptional
(51 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Urban Twin

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Newcastle

Located in Newcastle City Centre, Crystalbrook Kingsley is adjacent to Newcastle Civic Theater and within a mile (2 km) of other popular sights like Newcastle Beach. This 130-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Newcastle Civic Theater - 1 min walk - 0.0 miles
  • Newcastle Beach - 16 min walk - 0.9 miles
  • Merewether Beach - 2 min drive - 1.0 mile
  • Newcastle Ocean Baths - 2 min drive - 1.2 miles
  • Nobbys Head Beach - 4 min drive - 1.5 miles

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪FogHorn Brewhouse - ‬3 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪Newy Burger Co - ‬5 min walk
  • ‪Chinois Restaurant - ‬4 min walk
  • ‪Light Years - ‬3 min walk

About this property

Crystalbrook Kingsley

Luxury hotel with a 24-hour front desk and a coffee shop
At Crystalbrook Kingsley, guests have access to free WiFi in public areas, free use of bicycles, and express check-in. Valet parking is available for AUD 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

Are free cancellation options available at Crystalbrook Kingsley?

Crystalbrook Kingsley provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Crystalbrook Kingsley?

This hotel is situated in Newcastle City Centre, just steps from Newcastle City Hall and Newcastle Civic Theater, and within a short walk of Newcastle Local Court. You'll also find Newcastle Beach and Foreshore Park less than a mile away.

Is there parking available at Crystalbrook Kingsley?

Yes, secured valet parking is offered for AUD 50 per day with in/out privileges. Though parking is limited, accessible parking and bicycle parking are also available.

Does Crystalbrook Kingsley have a casino at the property?

No, Crystalbrook Kingsley doesn't have a casino.

Will I find an indoor pool at Crystalbrook Kingsley?

No, there is no indoor pool at this hotel.

Is Crystalbrook Kingsley a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a nature reserve.

Are there hot tubs at Crystalbrook Kingsley?

No, this hotel doesn't have a spa tub.

Does Crystalbrook Kingsley feature a restaurant that includes a breakfast menu?

Yes, Crystalbrook Kingsley serves a cooked-to-order breakfast for a surcharge each morning at Roundhouse.

Will Crystalbrook Kingsley allow pets to stay for free?

No, pets aren't allowed at Crystalbrook Kingsley though service animals are welcome.

Does Crystalbrook Kingsley have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crystalbrook Kingsley?

The closest major airport to Crystalbrook Kingsley is Newcastle, NSW (NTL-Williamtown), which is 16.6 mi away (31 minutes by car).

Can I book a room with a balcony at Crystalbrook Kingsley?

No, there aren't any guestrooms with balconies at Crystalbrook Kingsley.

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 491 reviews
Rating 8 - Good. 109 out of 491 reviews
Rating 6 - Okay. 38 out of 491 reviews
Rating 4 - Poor. 14 out of 491 reviews
Rating 2 - Terrible. 9 out of 491 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystalbrook Kingsley Newcastle

We had high expectations after seeing the hotel on Travel Guides. I will start with the downsides, there were a couple of long strands of black hair on our bed, must be from the lady who serviced the room. The toilet seat is a bit high for comfort and the room at 29m is definitely on the small side, though big enough for a short stay. There was no pool or even a gym room which is a big disappointment for a 5 star hotel. Also no hotel lobby for easy parking and $50/night for parking is way too much when there is free night parking right outside. We liked the separate toilet from the bathroom, appreciated the free movies on offer. Loved the views from the buffet breakfast Roundhouse, can never get tired of that. We also liked the free filtered water station on each level, this is a big bonus and great for the environment, wish every luxury hotel had this feature. Overall a nice stay and would recommend it if you come to Newcastle as there really isn't much option for 5 star hotels in this city.
Stayed 2 nights in Apr 2025

10/10 Excellent

mark

Traveled with partner
Liked: Amenities
Fantastic hotel with a nice signature scent. Enjoyed the buffet breakfast on the top floor with great views to be had while eating. Great central location, walking distance to everywhere, so many dining options nearby, highly recommend, we would stay here again in a heart beat!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, from the time we arrived, to dining, room service and everything in-between. They made us feel very welcome, not like guests, but like 'part of the family'. A BIG thank you for making our stay a special and memorable one.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tianyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Underwhelming and considering price point
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort

Short stay

No drop off or drive in arrival area. Weird parking and arrival made an uncomfortable start to the stay. Otherwise pleasant stay
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Sheridan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great Hotel very convenient location rooftop bar wasn’t open on a Sunday bizarre & a big disappointment.
Stayed 1 night in Mar 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service
Like it was quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Stayed 1 night in Mar 2025

10/10 Excellent

keir f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leisa

Stayed 1 night in Mar 2025

8/10 Good

Kelly

Stayed 1 night in Feb 2025

10/10 Excellent

Yamini

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large rooms! Close to everything in Newcastle cbd Stunning building
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

HYEONGSEOB

Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish

Always enjoy this hotel Great stylish rooms Good value and good location close to best restaurants
Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable bed. Easy acess to public transport and late check out.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointing Stay at Crystalbrook Kingsley

I previously had a great experience at Crystalbrook Kingsley during a business trip, so I was looking forward to my stay this time. Unfortunately, it didn’t live up to expectations. The room configuration was a bit unusual but manageable. However, the bed was not comfortable, which made for a restless nights. I was also surprised to find that there were no robes or slippers in the room. After requesting them, only one set was provided. Another frustration was the lack of a bottle opener in the mini bar. I called to request one, but it took over an hour to arrive. By that point, I had already gone up to the rooftop bar to ask the bartender for help. Overall, a disappointing experience compared to my previous visit. I expected better attention to detail, especially for a hotel of this standard.
Stayed 2 nights in Feb 2025