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Crystalbrook Kingsley

4.5 star property
Luxury hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Crystalbrook Kingsley

Breakfast, lunch and dinner served
Reception
Lobby
Exterior
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪1 min walk‬
  • Place, Newcastle City Hall
    ‪1 min walk‬
  • Place, Newcastle Beach
    ‪16 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(63 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

9.0 out of 10
Wonderful
(12 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Newcastle

Located in Newcastle City Centre, Crystalbrook Kingsley is adjacent to Newcastle Civic Theater and within a mile (2 km) of other popular sights like Newcastle Beach. This 130-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Newcastle Civic Theater - 1 min walk - 0.0 miles
  • Newcastle City Hall - 1 min walk - 0.0 miles
  • Newcastle Civic Park - 2 min walk - 0.1 miles
  • NEX - 7 min walk - 0.4 miles
  • Newcastle Beach - 16 min walk - 0.9 miles

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪Light Years - ‬3 min walk
  • ‪Clarendon Hotel - ‬2 min walk
  • ‪Rascal - ‬1 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪George Darby Hotel - ‬2 min walk

About this property

Crystalbrook Kingsley

Luxury hotel with a 24-hour front desk and a coffee shop
At Crystalbrook Kingsley, guests have access to free WiFi in public areas, free use of bicycles, and express check-in. Valet parking is available for AUD 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Raised toilet seat (18 inches high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

Are free cancellation options available at Crystalbrook Kingsley?

Crystalbrook Kingsley provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Crystalbrook Kingsley?

This hotel is situated in Newcastle City Centre, just steps from Newcastle City Hall and Newcastle Civic Theater, and within a short walk of Newcastle Local Court. You'll also find Newcastle Beach and Foreshore Park less than a mile away.

Is there parking available at Crystalbrook Kingsley?

Yes, secured valet parking is offered for AUD 50 per day with in/out privileges. Though parking is limited, accessible parking and bicycle parking are also available.

Does Crystalbrook Kingsley have a casino at the property?

No, Crystalbrook Kingsley doesn't have a casino.

Will I find an indoor pool at Crystalbrook Kingsley?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crystalbrook Kingsley?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a nature reserve.

Does Crystalbrook Kingsley have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crystalbrook Kingsley feature a restaurant that includes a breakfast menu?

Yes, Crystalbrook Kingsley serves a cooked-to-order breakfast for a surcharge each morning at Roundhouse.

Will Crystalbrook Kingsley allow pets to stay for free?

No, pets aren't allowed at Crystalbrook Kingsley though service animals are welcome.

Are there connecting rooms at Crystalbrook Kingsley?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crystalbrook Kingsley?

The closest major airport to Crystalbrook Kingsley is Newcastle, NSW (NTL-Williamtown), which is 16.6 mi away (31 minutes by car).

Can I book a room with a balcony at Crystalbrook Kingsley?

No, there aren't any guestrooms with balconies at Crystalbrook Kingsley.

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 376 out of 574 reviews
Rating 8 - Good. 130 out of 574 reviews
Rating 6 - Okay. 43 out of 574 reviews
Rating 4 - Poor. 16 out of 574 reviews
Rating 2 - Terrible. 9 out of 574 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zhanerken

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Sep 2025

8/10 Good

Dion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms for the price per night!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Newcastle Stay

Stayed for a night to attend a dinner in Newcastle. Have stayed a number of times and it is a great hotel.
Stayed 1 night in Sep 2025

8/10 Good

Anne, TERRIGAL

Traveled with partner
Liked: Amenities
The room was nice however a little noisy from street traffic otherwise a very nice stay 😁
Stayed 2 nights in Sep 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying there ... so central to everything
Stayed 1 night in Aug 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, stay was great. Disappointing my partner got sick on the day and we the day in the room, but our service from Christal on front reception was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Haely

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to everythig and a 30 second walk from civic the light rail stop
Stayed 1 night in Sep 2025

4/10 Poor

Danielle

Liked: Cleanliness
Disliked: Staff & service
Shape of the building is unique. Rang Rm Service for a bucket of ice. After 45 mins I rang again - no answer. I went down to the bar to get two glasses of ice. The vanity kits - especially the cotton wool pads to cleanse your face, are very cheap, both ripped on the first wipe. The parking arrangements really need to be looked at.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2025

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley, Green Point

Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Parking is a bit difficult as the layby outside is constantly full. Very disappointed that, having returned from the theatre at 9.30pm, couldn't get a drink at the hotel (we were hosting some very important (to me) clients). I understand that there was a function on the 9th floor bar, but maybe when that is the case, the lobby bar could stay open for a short while longer. Bar staff were fairly rude too.
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Looked and smelt clean. Unique building, with modern and elegant interiors.
Stayed 1 night in Aug 2025

10/10 Excellent

Dulangi, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and very clean tooms
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beau

Stayed 1 night in Aug 2025

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Dissapointed with ground floor staff at both bar and reception.
Stayed 2 nights in Jun 2025

8/10 Good

Laura

Liked: Amenities
Room was cute but small. Check in was slow, all staff very lovely but quite distracted. Didn’t check out the bar but have heard amazing things!
Stayed 1 night in Aug 2025

4/10 Poor

Allison

Traveled with partner
Disliked: Staff & service
Very slow check-in. Told room ready in 5 mins. Go back and then get told another 30 mins. Once in room receive a phone call to say card didn't go through. Car parking is troublesome even though valet. Parking rangers were booking people on our return from a day trip in the 5 min zone and nowhere for us to stop. Room itself was nice and bed comfortable although not 5 star standard. One day the room wasn't made up properly - bed not made well, bin not emptied, water not replenished.
Stayed 3 nights in Aug 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2025