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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Exterior
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

8.6 out of 10
Excellent
(212 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

7.6 out of 10
Good
(129 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

7.4 out of 10
Good
(25 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

8.2 out of 10
Very good
(20 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

8.2 out of 10
Very good
(25 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

8.4 out of 10
Very good
(74 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(96 reviews)
  • City view
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(69 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds With City View Higher Floor

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

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Room, 1 King Bed, Balcony | View from room

Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 5,050 reviews
$122 nightly
The price is $144
Mar 29 - Mar 30
Total with taxes and fees
Hilton Garden Inn New York Times Square South

About the neighborhood

New York

Located in Manhattan, Hilton Garden Inn New York/Manhattan-Chelsea is within a 10-minute walk of popular sights such as 5th Avenue and Madison Square Garden. Each of the 169 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪Luckin Coffee - ‬2 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Guests of Hilton Garden Inn New York/Manhattan-Chelsea enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Self parking is offered for USD 55.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Exterior
Hampton Inn Manhattan-Chelsea
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 1,900 reviews
$124 nightly
The price is $146
Mar 29 - Mar 30
Total with taxes and fees
Hampton Inn Manhattan-Chelsea

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

Is free cancellation available at Hilton Garden Inn New York/Manhattan-Chelsea?

Hilton Garden Inn New York/Manhattan-Chelsea provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on Mar 22, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn New York/Manhattan-Chelsea?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, Madison Square Garden, and Macy's. You'll also find Bryant Park and Broadway less than a mile away.

Is parking available on site at Hilton Garden Inn New York/Manhattan-Chelsea?

Yes, covered parking is offered for USD 55.00 per day. Accessible parking is also available for guests.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a casino?

No, Hilton Garden Inn New York/Manhattan-Chelsea doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hilton Garden Inn New York/Manhattan-Chelsea?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as concierge services.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a restaurant that serves breakfast?

Yes, Hilton Garden Inn New York/Manhattan-Chelsea serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Does Hilton Garden Inn New York/Manhattan-Chelsea allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn New York/Manhattan-Chelsea for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn New York/Manhattan-Chelsea?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilton Garden Inn New York/Manhattan-Chelsea?

The closest major airport to Hilton Garden Inn New York/Manhattan-Chelsea is LaGuardia Airport (LGA), which is 9.2 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.3 mi away (18-minute drive).

Are there rooms with balconies at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there aren't any guestrooms with balconies at Hilton Garden Inn New York/Manhattan-Chelsea.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1376 out of 3182 reviews
Rating 8 - Good. 943 out of 3182 reviews
Rating 6 - Okay. 509 out of 3182 reviews
Rating 4 - Poor. 199 out of 3182 reviews
Rating 2 - Terrible. 155 out of 3182 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We booked through Orbitz and chose this hotel from other similar hotels on the block because it offered a "high floor" room. We were put on the 9th of a 20-something floor hotel, next to the ice machine. When we asked about our promised "high floor" room, they said that since we booked through Orbitz, this was not guaranteed. They could not accommodate a higher floor for any part of our one-week stay. Disappointing, to say the least. They did not even seem remotely sorry about the whole thing. If they sell Orbitz a room with this type of guarantee, and we choose it because of the guarantee, we should get the guaranteed and advertised room. Otherwise, the room was clean.
Stayed 7 nights in Jan 2026

10/10 Excellent

Brian, Levittown

Stayed 2 nights in Dec 2025

8/10 Good

Darius

Traveled with family and small children
Liked: Cleanliness
The staff and the location were the best parts. The hotel itself is quite worn but it was clean and the staff was responsive.
Stayed 4 nights in Nov 2025

6/10 Okay

Hannah

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Staff was friendly and accommodating. The hotel itself left a lot to be desired. Overall pretty crappy and rundown. It was still a comfortable stay. Wouldn’t go out of my way to stay here again, but wasn’t bad for the price.
Stayed 2 nights in Dec 2025

8/10 Good

jodi

Liked: Cleanliness, property conditions & facilities
Clean rooms, housekeeping came daily. The complimentary breakfast was very poor, that was my one complaint!
Stayed 6 nights in Dec 2025

8/10 Good

Suyun

Stayed 2 nights in Nov 2025

10/10 Excellent

EDNA

Stayed 3 nights in Dec 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, amenities
Location is great, everything else was very meh. The room didn’t even have blackout curtains. Would not stay here again.
Stayed 3 nights in Dec 2025

6/10 Okay

Adriane

Stayed 3 nights in Dec 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice front desk
Stayed 5 nights in Nov 2025

8/10 Good

Brandy

Traveled with family
Staff and location are the top things here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sirio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around awesomeness
Stayed 9 nights in Nov 2025

4/10 Poor

Allison

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 1 night in Dec 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! My mom and I just spent 3 nights here and I would recommend this hotel to anyone! The location is perfect! Down the street from Macys and a few blocks away from Bryant Park. Will be back for sure! Thank you!
Stayed 3 nights in Dec 2025

10/10 Excellent

Madeline

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and met all of our needs. We had fresh towels and sheets daily!
Stayed 5 nights in Dec 2025

10/10 Excellent

Teri

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic, polite, courteous and very helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Shuowen

Stayed 2 nights in Dec 2025

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness
Clean room. A little run down, but pretty spacious for a NYC hotel with two beds. We were not there other than to sleep so it was just what we needed. Great location.
Stayed 3 nights in Dec 2025

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff Clean room.
Stayed 2 nights in Dec 2025

4/10 Poor

Pat

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and the location was great, however the hotel was awful. We had a room with two queen beds and 4 people in it. EVERY day they gave us towels for 3 and we had to constantly ask for more. The beds were so uncomfortable. When you sat on the edge both the mattress and box springs squashed down. We kept rolling towards the middle together. Our backs were killing us. One of the box springs had a few blood stains on it. The paint inside the bathtub was flaking off. The heating unit was incredibly noisy and the refrigerator had a loud hum all night. Housekeeping did not replenish our coffee/cups/sugar packs when they were gone. It was really run down and we paid almost $800 night because it was the period during the Tree Lighting.
Stayed 3 nights in Dec 2025

6/10 Okay

Ashley

Stayed 4 nights in Dec 2025

10/10 Excellent

david

Stayed 3 nights in Nov 2025

2/10 Terrible

Aditya

Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Pleasant staff. Excellent neighborhood. Walked to many attractions. Will stay again in the future
Stayed 2 nights in Nov 2025

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