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I came from NC and I come to New York once a month and always stay in this area but never knew about this place,it was comfortable and spacious everything was just like it said it would be
The hotel didn't send me the code to get in. I spent more than an hour calling the hotel and nobody answered the call. Finally, when someone answered the phone, she transferred the call and nobody answered. I called ORBITZ and ORBITZ could not contact the hotel. I went to other place and I am waiting for the refund. There is not staff at the hotel. It is a self service hotel. Also it is difficult to find the hotel. The address is not clear and it doesn't look like a hotel. I had a terrible experience outside of the hotel for more than two hours with a 40 degrees temperature.
So where do I start…. The front door code don’t work. The front door man works for the resident building not the hotel. No service at the hotel. If you need towels or tissue etc. you have to call a line. Weed smell all Over. Rooms are nice but that’s it
Building /property is new and very, very nice. Elevator DIDNOT work (Welcome to the Bronx!). Parking is NOT free in the back of the building. It's a super tight squeeze to maneuver to get Into the parking location. Elevator didn't work, we had to walk up the stairs. The property is split into 2 halves, residence's on the left with a doorman and the "Hotel" on the right(small lobby the width of the door, almost. Room is very, very nice. Had a balcony and it was nice too. I would go again to be honest and park elsewhere.
Global Luxury Suites at The Arches tiene 29 opciones de hospedaje con agua embotellada de cortesía y cafetera y tetera. Las camas están equipadas con ropa de cama de alta calidad. Hay televisión de pantalla plana de 42 pulgadas con canales por cable. La cocineta está equipada con microondas y utensilios de cocina. Los baños están equipados con tina con regadera, amenidades de baño gratuitas y secadora de cabello.
Los huéspedes pueden navegar en línea gracias al acceso a wifi gratis con una velocidad de 100+ Mbps (ideal para 1 o 2 personas o hasta 6 dispositivos). Los servicios para las personas que viajan por negocios incluyen escritorio y silla de escritorio, además de teléfono; se ofrecen llamadas locales gratuitas (aplican restricciones).
Se ofrece acceso a wifi gratis. Los huéspedes de este apart-hotel tienen acceso a un centro de negocios abierto las 24 horas y espacios de coworking. Este apart-hotel en Bronx también dispone de sala de fitness abierta las 24 horas, lobby con chimenea y check-out exprés. Hay estacionamiento disponible en las instalaciones (con cargo).
En Global Luxury Suites at The Arches está prohibido fumar.
Este apart-hotel se encuentra en Bronx, a 5 km de Yankee Stadium (estadio), Central Park y Universidad de Columbia. Randall's Island y Hospital Monte Sinaí también se encuentran a 5 km (3 mi). 3 Av. - 138 St. Station está a solo 5 min caminando, y 138 St. - Grand Concourse Station se encuentra a 8 min a pie.
Además de una sala de fitness abierta las 24 horas, este apart-hotel para no fumadores tiene un centro de negocios disponible las 24 horas y estacionamiento. El acceso a wifi en las áreas comunes es gratuito. Además, la propiedad dispone de un centro de negocios, check-out exprés y un lobby con chimenea.
Cada departamento cuenta con cocinetas con microondas, además de wifi gratis y televisiones de pantalla plana con canales por cable. También podrás disfrutar de ropa de cama de alta calidad, cafeteras y llamadas locales gratuitas.
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I came from NC and I come to New York once a month and always stay in this area but never knew about this place,it was comfortable and spacious everything was just like it said it would be
Charmain, We are so glad to hear about your positive experience with us! We look forward to hosting you again soon!
The hotel didn't send me the code to get in. I spent more than an hour calling the hotel and nobody answered the call. Finally, when someone answered the phone, she transferred the call and nobody answered. I called ORBITZ and ORBITZ could not contact the hotel. I went to other place and I am waiting for the refund. There is not staff at the hotel. It is a self service hotel. Also it is difficult to find the hotel. The address is not clear and it doesn't look like a hotel. I had a terrible experience outside of the hotel for more than two hours with a 40 degrees temperature.
Dear Ercilio, We are so sorry to hear about your difficult check in experience! We'll have someone from our guest experience team reach out for further apologies. Warmest Regards,The GLS Customer Care Team
So where do I start…. The front door code don’t work. The front door man works for the resident building not the hotel. No service at the hotel. If you need towels or tissue etc. you have to call a line. Weed smell all Over. Rooms are nice but that’s it
Dear Kimberly, Thank you for taking the time to leave a review! We sincerely apologize for the inconveniences you have experienced during your stay, and working hard to address them for the future. Regards,
Building /property is new and very, very nice. Elevator DIDNOT work (Welcome to the Bronx!). Parking is NOT free in the back of the building. It's a super tight squeeze to maneuver to get Into the parking location. Elevator didn't work, we had to walk up the stairs. The property is split into 2 halves, residence's on the left with a doorman and the "Hotel" on the right(small lobby the width of the door, almost. Room is very, very nice. Had a balcony and it was nice too. I would go again to be honest and park elsewhere.
Dennis, Thank you for sharing your feedback with us! We're glad you enjoyed the stunning room and balcony. We look forward to hosting you again! Warm Regards,
Dear Felipe,Thank you for sharing your feedback with us!We appreciate you choosing Global Luxury Suites at the Arches on your recent trip to the Bronx and are so glad to see that you had a positive experience.Offering our sincerest apologies for the cleaners leaving food in the fridge. We have passed this information on to the correct team to handle accordingly.Looking forward to hosting you again soon.Global Luxury Suites