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DoubleTree by Hilton New York Times Square West

4.0 star property

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Creator video - submitted by kaya gravitter
Exterior
City view
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(199 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • City view
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.4 out of 10
Good
(27 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Shower

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room with Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • River view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard King Room-Hearing Accessible

  • Sleeps 2

King Room With City View-Hearing Accessible

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for King Room With City View

In-room safe, desk, laptop workspace, blackout drapes

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

View all photos for Two Double Room With City View

In-room safe, desk, laptop workspace, blackout drapes

Two Double Room With City View

  • Sleeps 4

View all photos for Deluxe Two Double Corner With Uptown River View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

View all photos for Standard Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Two Double Room

  • Sleeps 4

View all photos for Freedom Tower View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

Freedom Tower View Premium King Room

  • Sleeps 2

View all photos for City View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium King Room

  • Sleeps 2

View all photos for City View Premium Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium Two Double Room

  • Sleeps 4

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Exterior

Candlewood Suites New York City-Times Square by IHG

Manhattan
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,809 reviews
$128 nightly
The price is $152
Mar 29 - Mar 30
Total with taxes and fees
Candlewood Suites New York City-Times Square by IHG

About the neighborhood

New York

Located in Manhattan, DoubleTree by Hilton New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 4-star hotel has 612 rooms and welcomes guests with a restaurant, a gym, and a rooftop terrace.

What's nearby

  • New York Times Building - 3 min walk - 0.2 miles
  • Times Square - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Serafina - ‬2 min walk
  • ‪The Placery - ‬2 min walk

About this property

DoubleTree by Hilton New York Times Square West

At DoubleTree by Hilton New York Times Square West, guests have access to a gym, a rooftop terrace, and WiFi in public areas. Valet parking is offered for USD 90 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a computer station, and a convenience store.
Guests can expect WiFi, wired internet, and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 7,286 reviews
$207 nightly
The price is $241
Apr 5 - Apr 6
Total with taxes and fees
Sheraton New York Times Square Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton New York Times Square West?

DoubleTree by Hilton New York Times Square West offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on Mar 29, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near DoubleTree by Hilton New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Bryant Park. You'll also find Madison Square Garden and 5th Avenue less than a mile away.

Will I be able to park at DoubleTree by Hilton New York Times Square West?

Yes, valet parking is offered for USD 90 per day.

Does DoubleTree by Hilton New York Times Square West feature a casino on the premises?

No, DoubleTree by Hilton New York Times Square West doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton New York Times Square West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about DoubleTree by Hilton New York Times Square West?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include river views.

Does DoubleTree by Hilton New York Times Square West have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does DoubleTree by Hilton New York Times Square West feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton New York Times Square West serves a full breakfast for a surcharge each morning at Good Times.

Does DoubleTree by Hilton New York Times Square West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton New York Times Square West for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at DoubleTree by Hilton New York Times Square West?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to DoubleTree by Hilton New York Times Square West?

The closest major airport to DoubleTree by Hilton New York Times Square West is LaGuardia Airport (LGA), which is 9.4 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.4 mi away (15-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton New York Times Square West?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1577 out of 3760 reviews
Rating 8 - Good. 826 out of 3760 reviews
Rating 6 - Okay. 647 out of 3760 reviews
Rating 4 - Poor. 315 out of 3760 reviews
Rating 2 - Terrible. 395 out of 3760 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Janeth

Stayed 1 night in Feb 2026

10/10 Excellent

Dora

Stayed 1 night in Feb 2026

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Dec 2025

4/10 Poor

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival, I was not informed about the rooftop or pool hours, nor was I told that the hotel even had a rooftop. I was also not informed about the breakfast or gym hours. Additionally, I was unable to access or enjoy the hotel’s view because the rooftop does not open until 5:00 PM. As this was my first time in New York, this lack of communication significantly affected my experience.
Stayed 3 nights in Dec 2025

4/10 Poor

Christopher

Traveled with partner
Disliked: Amenities
Was given a credit I couldn’t use cause the bar wasn’t open and valet took way too long I had to go get my vehicle myself !
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved the room and view! Nice to come back to fresh made beds! Used the gym and that was great! Ate breakfast and dinner in the restaurant and it was delicious!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nooni

Stayed 1 night in Dec 2025

2/10 Terrible

Angel De Jesus

Stayed 2 nights in Dec 2025

2/10 Terrible

Michael

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very smelly hotel! Elevator speed slow. Very dirty and smelly rooms. Didn’t even want to walk barefooted anywhere in our room. Room was small as expected. This was a last resort stay because we booked last minute. Don’t recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maksim

Liked: Cleanliness, amenities, property conditions & facilities
We got the most amazing view from our room! The staff was extremely nice and helpful, the bed was SO COMFORTABLE! Only thing is you do sometimes hear the elevator squeak throughout the night, so if you’re a light sleeper you might want to use ear plugs (which they will send to your room). Other than that it was absolutely amazing and will definitely be booking here again!
Our view!
Our view!
Stayed 3 nights in Dec 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Beds were comfy. Staff was very nice and professional. Very happy with everything.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

6/10 Okay

Sabrina, Pittsburgh

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well, the good first: Great location, easy to get to a train station. Room was nice but needs a frig! Resterant needs better customer service and better plesant faces and demeanors! They were not very friendly! Seem very cold demeanor! Needs a better selection of food! That lobby was way too crowded! People spread out all over it with suitcases! Could not enjoy the Lobby area! Also, it took forever to get a Elevator! I USED THE BACK STAIRS several times! TV was alright not many channel, selections for the basoc cable.to get to a train stato
Stayed 2 nights in Dec 2025

2/10 Terrible

Reagan

Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking every where. Staff was great and helpful! Free breakfast was great in the morning!
Stayed 3 nights in Dec 2025

2/10 Terrible

cathy

Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This was a great place to stay the staff was amazing. They have bottled water and cookies at check in. Rooms were small but thats typical. Very clean room. The elevators get really busy. Do yourself a favor and stay on a lower floor to use the stairs when busy. Super convenient to everything in the city. Subway stop right down the street along with a good bagel and pizza place.
Stayed 2 nights in Dec 2025

6/10 Okay

Erica

Traveled with partner
Disliked: Amenities, property conditions & facilities
There are definitely not enough elevators to accommodate all guests, and then they take one away in the evenings for the rooftop. Talked to multiple people who were walking up six and seven flights of stairs because it was faster. Room had peeling wallpaper and not even enough room for two suitcases to be laid open. The bathroom door barely opens past the sink and we were constantly knocking things off with our elbows. Water gets lukewarm, but not hot. I guess it’s New York but 500 a night for that was ridiculous. And it’s definitely not a four star. I’d say 2.5 as someone who travels constantly.
Stayed 4 nights in Dec 2025

10/10 Excellent

ANDY, Honolulu

Stayed 1 night in Dec 2025

8/10 Good

Alexys

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2025

6/10 Okay

Stephanie

A less safe feeling area; dirty streets; hotel was not super clean; rooms very small but staff was incredible
Stayed 2 nights in Dec 2025

10/10 Excellent

NATASHA

Stayed 4 nights in Dec 2025

6/10 Okay

Brennan

Traveled with group
Room clean but small! Staff friendly. Area very convenient to subway line. Would stay again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ashley

Stayed 4 nights in Dec 2025

8/10 Good

Sandra, Warwick

Stayed 2 nights in Dec 2025

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