DoubleTree by Hilton New York Times Square West

4.0 star property
Hotel with a rooftop terrace, a short walk to Times Square

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Reception
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(161 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(31 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.8 out of 10
Good
(21 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(5 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(13 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 219 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, River View, Corner

  • 246 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Located in Manhattan, DoubleTree by Hilton New York Times Square West is within a 10-minute walk of popular sights such as Times Square and Broadway. This 4-star hotel has 612 rooms and welcomes guests with a restaurant, a gym, and a rooftop terrace.

What's nearby

  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 16 min walk - 0.9 miles
  • Empire State Building - 17 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪Tranzit - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a rooftop terrace, a short walk to Times Square
At DoubleTree by Hilton New York Times Square West, guests have access to a gym, a rooftop terrace, and WiFi in public areas. Valet parking is offered for USD 90 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a computer station, and a porter/bellhop.
Guests can expect WiFi, wired internet, and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton New York Times Square West?

DoubleTree by Hilton New York Times Square West offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of Sep 19, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on Sep 29, 2025 start from $191.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near DoubleTree by Hilton New York Times Square West?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is parking available on site at DoubleTree by Hilton New York Times Square West?

Yes, valet parking is offered for USD 90 per day.

Does DoubleTree by Hilton New York Times Square West feature a casino on the premises?

No, DoubleTree by Hilton New York Times Square West doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton New York Times Square West?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton New York Times Square West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include river views.

Does DoubleTree by Hilton New York Times Square West have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton New York Times Square West feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton New York Times Square West serves a full breakfast for a surcharge each morning at Tranzit.

Does DoubleTree by Hilton New York Times Square West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton New York Times Square West for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at DoubleTree by Hilton New York Times Square West?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to DoubleTree by Hilton New York Times Square West?

The closest major airport to DoubleTree by Hilton New York Times Square West is LaGuardia Airport (LGA), which is 9.4 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.4 mi away (15-minute drive).

Are there rooms with balconies at DoubleTree by Hilton New York Times Square West?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton New York Times Square West.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1144 out of 2954 reviews
Rating 8 - Good. 676 out of 2954 reviews
Rating 6 - Okay. 543 out of 2954 reviews
Rating 4 - Poor. 247 out of 2954 reviews
Rating 2 - Terrible. 344 out of 2954 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, as expected!
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Stayed 2 nights in Aug 2025

2/10 Terrible

Vivien

Traveled with family and small children
Disliked: Staff & service, amenities
When we checked in the hotel seemed ok till we got to the room. The room was a very, very small there was barely room for our two luggages but that’s expected in NYC. The major problem was the room was very hot, we turned on the air and left to explore the city. When we got back later that night around 11:30pm it was still hot so we called the front desk and they said there’s no rooms to switch you too and they can’t have anyone come look at it i’ll tomorrow. we sweated all night long the next night was worse they said they fixed the problem so it was semi cool when we arrived back to the room but it got progressively hotter as the night went on and guess what the service guys couldn’t come till the next day ..it was so bad like we had the heat on ..so hot that i woke up and threw up in the middle of the night from overheating. it wasn’t till the third and final night that they finally could switch our room and we finally had a cool night after two nights of sleeping in hell like conditions …we wasn’t the only one that had this problem either , every time we went to the front desk there was a few people with the same complaints…..beware of staying here if you like sleeping in a cool room
Stayed 3 nights in Aug 2025

8/10 Good

Nanthida

Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvia

Stayed 1 night in Jul 2025

8/10 Good

Theresa

Stayed 3 nights in Jun 2025

10/10 Excellent

James

Great place.. had a great time
Stayed 1 night in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Jose Antonio

Traveled with family
Terrible 1hr waiting to get the room! Checked in at 4pm
Stayed 1 night in Jun 2025

8/10 Good

Vicki

Stayed 2 nights in Jun 2025

10/10 Excellent

Dagmawi

Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It as very walkable between trains, the lobby was very eccentric, rooms were clean and well organize. Shoutout to the cleaning staff for organizing the room and fresh towels. Lovely staff, most definitely come back again!
Stayed 2 nights in Jun 2025

6/10 Okay

Crystal

It’s was ok
Stayed 1 night in Jun 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, room comfort
The hotel rooms are outdated and could use some TLC
Stayed 4 nights in Jun 2025

4/10 Poor

Chaste

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I did not like the fact that bedsheets had not been ironed and had not been replaced when the previous client checked out.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip and stay!
Stayed 4 nights in Jun 2025

8/10 Good

Sheheryar

Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in nyc—an easy walk to many places. Getting an elevator takes too long during busy parts of the day. The bathrooms are clean and modern but hardly any place to place items you need. Some poor design thinking. It was still an overall good experience.
Stayed 3 nights in Jun 2025

8/10 Good

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff good stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Khang

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property was in a good location for accessing a lot of the tourist places we visited. Also relatively close to Times Square. A lot of food options close by. Kind of a sketchy area though. Super close to the Port Authority Bus Terminal which was extremely helpful.
Stayed 6 nights in Jun 2025

8/10 Good

Jessica

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
A/c did not work. Was comped for 1 night. Staff is very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Omar

Stayed 7 nights in Jun 2025