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The Metrotel Motel

3.0 star property
Hotel in New Plymouth with free parking

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Photo gallery for The Metrotel Motel

Studio | Balcony
Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk
Studio | Premium bedding, individually decorated, individually furnished, desk
Terrace/patio
Double or Twin Room, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
22 Gill Street, New Plymouth, 4310
  • Place, Centre City Shopping Centre
    ‪1 min walk‬
  • Place, Wind Wand
    ‪3 min walk‬
  • Place, Pukekura Park
    ‪8 min walk‬
  • Airport, New Plymouth (NPL)
    ‪10 min drive‬

Room options

View all photos for Studio, Accessible

Studio, Accessible | Premium bedding, individually decorated, individually furnished, desk

Studio, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 657 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

View all photos for Studio

Studio | Premium bedding, individually decorated, individually furnished, desk

Studio

9.6 out of 10
Exceptional
(29 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms, Mezzanine

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

Queen Studio

  • Sleeps 2

Studio

  • Sleeps 2

Studio - Disability Access

  • Sleeps 2

Standard Family Room

  • Sleeps 4

View all photos for Family Room with Balcony

Interior

Family Room with Balcony

  • Sleeps 4

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4

Standard Room

  • Sleeps 4

About the neighborhood

New Plymouth

Located in New Plymouth CBD, The Metrotel Motel is next to Centre City Shopping Centre and Coastal Walkway. Each of the 31 rooms at this 3-star hotel includes a refrigerator, a microwave, and an espresso maker.

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.1 miles
  • Wind Wand - 3 min walk - 0.2 miles
  • Puke Ariki - 5 min walk - 0.3 miles
  • Pukekura Park - 8 min walk - 0.5 miles
  • Fitzroy Beach - 16 min walk - 0.9 miles

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪Viet Nom Nom - ‬1 min walk
  • ‪Crowded House Bar & Cafe - ‬3 min walk
  • ‪Arranged Marriage - ‬3 min walk
  • ‪Shining Peak Brewing - ‬2 min walk
  • ‪Petit Paris - ‬2 min walk

About this property

The Metrotel Motel

Hotel in New Plymouth with free parking
At The Metrotel Motel, guests have access to free WiFi in public areas, express check-out, and a terrace. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. This hotel also has laundry facilities.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and espresso makers are other standard amenities.

Similar properties

Bar (on property)
King and Queen Hotel Suites
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.8 out of 10, Exceptional, 584 reviews
$124 nightly
The price is $142
Jan 25 - Jan 26
Total with taxes and fees
King and Queen Hotel Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 35.0 per night
  • Cribs/infant beds are available for NZD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

Is free cancellation available at The Metrotel Motel?

The Metrotel Motel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near The Metrotel Motel?

This hotel is situated in New Plymouth CBD, just steps from Centre City Shopping Centre and Coastal Walkway, and within a short walk of Wind Wand. You'll also find Puke Ariki and Pukekura Park less than a mile away.

Is there parking available at The Metrotel Motel?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Does The Metrotel Motel feature a casino at the property?

No, The Metrotel Motel doesn't have a casino.

Is there an indoor pool at The Metrotel Motel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Metrotel Motel?

Couples staying at this hotel will appreciate amenities like premium bedding and an espresso maker as well as concierge services.

Does The Metrotel Motel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Metrotel Motel feature a restaurant that includes a breakfast menu?

No, The Metrotel Motel doesn't have a restaurant that serves breakfast.

Does The Metrotel Motel allow pets to stay free of charge?

No, pets aren't allowed at The Metrotel Motel though service animals are welcome.

Are there connecting rooms at The Metrotel Motel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Metrotel Motel?

The closest major airport to The Metrotel Motel is New Plymouth (NPL), which is 7.3 mi away (14 minutes by car).

Are there rooms with balconies at The Metrotel Motel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio.

The Metrotel Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 352 reviews
Rating 8 - Good. 47 out of 352 reviews
Rating 6 - Okay. 9 out of 352 reviews
Rating 4 - Poor. 1 out of 352 reviews
Rating 2 - Terrible. 2 out of 352 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Symon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

T G A Buma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and central

Clean, functional and great location
Stayed 1 night in Sep 2025

8/10 Good

Semiu

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Stayed 3 nights in Aug 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a 2 minute walk to the beach front. Right in town. Good parking. Close to restaurants and shops. Felt secure. Rooms are outstanding value for money at £70. Big comfy beds. Excellent climate control in the room. Balcony outside.
Stayed 1 night in Aug 2025

10/10 Excellent

shayne

Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

li ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at midnight with easy self check in , ring the reception easy instruction. We have a present stay. Bonus for the self check in. Would come back for sure
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back.

Repeat stay at this central location. Easy walk to shops, multiple restaurants, supermarkets, beachfront boardwalk and Pukekura Park. Friendly, efficient staff. Spacious room with full-sized fridge, dishwasher, and workable kitchen, huge comfortable bed, and great sized shower in bathroom. Complex has lift, laundry, and electric car charger.
Stayed 2 nights in Jun 2025

8/10 Good

Brett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inner city hotel close to shops and dinning options
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Very modern with modern amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central city location and near coast.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, well laid out. Large. Great location, with parking. I will return!
Stayed 2 nights in Jun 2025

10/10 Excellent

Welsh

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable repeat stay.

Friendly, helpful staff. Close to shops, restaurants, and short (3 minute) walk to the waterfront and sculptures, and Pukekura Park (20 minute walk). Spacious studio with excellent king-sized bed, spacious shower room, adequate kitchen with a full-sized fridge and pod coffee machine. :) Friendly staff, and we felt warm and comfortable throughout our stay.
Stayed 4 nights in May 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alison

Stayed 3 nights in Apr 2025

8/10 Good

Sophie

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and spacious room. All amenities we needed/wanted.
Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Tawera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

vinesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice,clean properly and in a good location in the cbd,very close to mall,restaurants and pubs
Stayed 2 nights in Jan 2025