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The Eliza Jane, Autograph Collection

Property class: 4

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Photo gallery for The Eliza Jane, Autograph Collection

Property amenity
Cocktail bar
Meeting facility
Restaurant
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
315 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

55-inch flat-screen TV with cable channels, TV, first-run movies

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch flat-screen TV with cable channels, TV, first-run movies

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run movies

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run movies

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run movies

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (View)

55-inch flat-screen TV with cable channels, TV, first-run movies

Suite, 1 King Bed with Sofa bed (View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Room, 1 King Bed, Non Smoking (Hearing Accessible) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Eliza Jane, Autograph Collection is within a 5-minute walk of Canal Street and within 15 minutes of other popular attractions like Caesars New Orleans Casino. This 4-star hotel has 196 rooms and welcomes guests with a bar/lounge, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Canal Street - 2 min walk - 0.1 miles
  • Lafayette Square - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 5 min walk - 0.3 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Caesars Superdome - 16 min walk - 0.9 miles

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬2 min walk
  • ‪Cafe Fleur De Lis - ‬3 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪Tsunami Sushi - ‬5 min walk

About this property

The Eliza Jane, Autograph Collection

At The Eliza Jane, Autograph Collection, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 55 per day. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a library, a banquet hall, and wedding services.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and first-run movies. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 350 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 33.05 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 50.00 per night
  • Credit card charges are subject to a surcharge of 2.03 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

Frequently asked questions

Is free cancellation available at The Eliza Jane, Autograph Collection?

The Eliza Jane, Autograph Collection offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Eliza Jane, Autograph Collection?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at The Eliza Jane, Autograph Collection on May 4, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Eliza Jane, Autograph Collection?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find National World War II Museum and Caesars Superdome less than a mile away.

Is there parking available at The Eliza Jane, Autograph Collection?

Yes, valet parking is offered for USD 55 per day with in/out privileges.

Does The Eliza Jane, Autograph Collection have a casino at the property?

No, The Eliza Jane, Autograph Collection doesn't have a casino.

Will I find an indoor pool at The Eliza Jane, Autograph Collection?

No, there is no indoor pool at this hotel.

Is The Eliza Jane, Autograph Collection a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as a bar/lounge.

Are there hot tubs at The Eliza Jane, Autograph Collection?

No, there isn't a spa tub at this hotel.

Does The Eliza Jane, Autograph Collection have a restaurant that serves breakfast?

Yes, The Eliza Jane, Autograph Collection serves buffet breakfast for a surcharge each morning at The Press Room.

Will The Eliza Jane, Autograph Collection allow pets to stay for free?

No, pets aren't allowed at The Eliza Jane, Autograph Collection though service animals are welcome.

Are there connecting rooms at The Eliza Jane, Autograph Collection?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Eliza Jane, Autograph Collection?

The closest major airport to The Eliza Jane, Autograph Collection is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies at The Eliza Jane, Autograph Collection?

No, you won't find guestrooms with balconies at The Eliza Jane, Autograph Collection.

Does The Eliza Jane, Autograph Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Eliza Jane, Autograph Collection.

The Eliza Jane, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Best room ever
Stayed 3 nights in Jan 2026

8/10 Good

Aissa

Liked: Cleanliness, amenities, property conditions & facilities
The tub was worth it
Stayed 1 night in Jan 2026

10/10 Excellent

Keller

Stayed 5 nights in Jan 2026

10/10 Excellent

B. Preston

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, Could use a few more electrical outlets near the bed. the staff was professional and kind.
Stayed 4 nights in Jan 2026

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, staff & service
The hotel itself was fine, but there were several issues. A $30 per day resort fee was charged and not disclosed in advance, and it provided no additional services. Valet parking charged $60 but never delivered my truck, claiming they were short-staffed. I was told to walk two blocks to a public parking lot, which I did while carrying my bags. I called the hotel three times and was told a one-day credit would be issued, but it still hasn’t happened.
Stayed 2 nights in Dec 2025

10/10 Excellent

samara

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
This place is awesome. Would stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

4/10 Poor

Angelina

Traveled with family
Liked: Cleanliness
We were there a wedding. Our room wasn’t available until later that evening after 5pm. It was so hot in the hotel and our room. Room had very little water pressure. We will not stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super clean, loved the layout of the hotel.
Stayed 2 nights in Dec 2025

4/10 Poor

Dale

Stayed 7 nights in Dec 2025

10/10 Excellent

TERRY

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was all good!
Stayed 4 nights in Dec 2025

10/10 Excellent

Nikhil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convent location
Stayed 3 nights in Dec 2025

4/10 Poor

Scott

Disliked: Cleanliness, amenities
The location was fantastic, the lobby and common areas were cute and nicely decorated with a great vibe. When I checked in they took down my card for incidentals and when doing it the concierge told me that this was only for damages and that my room was already paid in full so I would get it back. The room was small, had no overhead light, and a musty smell. There were NO amenities to speak of, but I normally wouldn't complain since we were there to see New Orleans and just needed a place to sleep. That being said, I was surprised when checking out that they would be charging me almost 18% of my stay's total in what the concierge called an "amenities fee". Especially since when checking in they said I had no balance due. Beyond disappointed with their initial lie and their unwillingness to waive the fee for amenities I was not given.
Stayed 3 nights in Dec 2025

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful gem of a hotel!! I will be booking again whenever Im in the city. Only complaint is that voices from guests at the hotel bar carries up to the room through the open air space.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was decorated for Christmas and all the staff were friendly and helpful. I would highly recommend and stay there again.
Stayed 3 nights in Dec 2025

4/10 Poor

Ellen

Liked: Cleanliness, staff & service, amenities
The hotel room was hot even after we turned the air down and the pillows what were horrible
Stayed 1 night in Dec 2025

6/10 Okay

Azeezat

Stayed 3 nights in Dec 2025

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, spacious rooom. Great lounging areas with many places to relax and kick back with a drink. A lively bar scene at the hotel bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and very spacious. Staff were helpful and welcoming. The location perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

STEVEN, Anniston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless Room, Very nice and quiet, Breakfast was awesome , close to everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The room was spotless; in fact, the entire hotel was exceptionally clean. Cozy, relaxed feel and the staff was friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Niema

Traveled with family
Liked: Cleanliness, staff & service, amenities
the vibe was amazing, they gave us complimentart drinks so good room was clean and 60 inch tv nice all I needed was easy way to watch my youtube
Stayed 3 nights in Dec 2025

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