The Eliza Jane, Autograph Collection

4.0 star property

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Photo gallery for The Eliza Jane, Autograph Collection

Property amenity
Meeting facility
Restaurant
Property amenity
Cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
315 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

One King Bed Interior

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

King Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

King Bed Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Editor's Suite One King Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Editor's Suite Two Queen

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Publisher's Suite King

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Queen Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Two Queen Beds Interior

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Queen Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Two Queen Suite, Magazine St View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

King Bed Magazine St View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

King Room (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Queen Room with Two Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

One King Bed Interior (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

King Room (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

One King Bed Interior (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Queen Room with Two Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Publisher's Suite King (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Eliza Jane, Autograph Collection is within a 5-minute walk of Canal Street and within 15 minutes of other popular attractions like Caesars New Orleans Casino. This 4-star hotel has 196 rooms and welcomes guests with a bar/lounge, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Canal Street - 2 min walk - 0.1 miles
  • Caesars New Orleans Casino - 5 min walk - 0.3 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Ernest N. Morial Convention Center - 10 min walk - 0.6 miles
  • Caesars Superdome - 16 min walk - 0.9 miles

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Cafe Fleur De Lis - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬2 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪Fourth Wall - ‬3 min walk

About this property

The Eliza Jane, Autograph Collection

At The Eliza Jane, Autograph Collection, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 55 per day. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a library, a fireplace in the lobby, and wedding services.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and first-run movies. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 350 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 33.05 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.03 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

Frequently asked questions

Is free cancellation available at The Eliza Jane, Autograph Collection?

The Eliza Jane, Autograph Collection offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Eliza Jane, Autograph Collection?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at The Eliza Jane, Autograph Collection on Jun 8, 2026 start from $164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Eliza Jane, Autograph Collection?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find National World War II Museum and Caesars Superdome less than a mile away.

Is there parking available at The Eliza Jane, Autograph Collection?

Yes, valet parking is offered for USD 55 per day with in/out privileges.

Does The Eliza Jane, Autograph Collection have a casino at the property?

No, The Eliza Jane, Autograph Collection doesn't have a casino.

Will I find an indoor pool at The Eliza Jane, Autograph Collection?

No, there is no indoor pool at this hotel.

Is The Eliza Jane, Autograph Collection a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as a bar/lounge.

Are there hot tubs at The Eliza Jane, Autograph Collection?

No, there isn't a spa tub at this hotel.

Does The Eliza Jane, Autograph Collection have a restaurant that serves breakfast?

Yes, The Eliza Jane, Autograph Collection serves buffet breakfast for a surcharge each morning at The Press Room.

Will The Eliza Jane, Autograph Collection allow pets to stay for free?

No, pets aren't allowed at The Eliza Jane, Autograph Collection though service animals are welcome.

Are there connecting rooms at The Eliza Jane, Autograph Collection?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Eliza Jane, Autograph Collection?

The closest major airport to The Eliza Jane, Autograph Collection is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies at The Eliza Jane, Autograph Collection?

No, you won't find guestrooms with balconies at The Eliza Jane, Autograph Collection.

Does The Eliza Jane, Autograph Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Eliza Jane, Autograph Collection.

The Eliza Jane, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1004 reviews
Rating 8 - Good. 153 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing! Maid service was a little behind on delivering needed items to the rooms, but they were nice and accommodating, if asked. The bartenders rocked and made the whole experience amazing.
Stayed 4 nights in Apr 2026

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, spacious room and solid New Orleans vibe!
Stayed 3 nights in Feb 2026

10/10 Excellent

Marysol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such an awesome stay. This hotel is a short walk to the main attractions, yet in a quieter part of town which ensures a quiet restful sleep. The hotel is truly beautiful and the staff was very friendly!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin Lee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was excellent.
Stayed 3 nights in Feb 2026

8/10 Good

Curtis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Imani

Stayed 2 nights in Feb 2026

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, amenities
Great location, clean room, friendly staff, cool public areas, great stay!!
Stayed 1 night in Feb 2026

2/10 Terrible

Roberto

Stayed 1 night in Feb 2026

6/10 Okay

LISA

Liked: Cleanliness, property conditions & facilities
I called for room service and the person answering the phone asked me to hold because they had a guest come in. But didnt return to the call. The cost of parking is ridiculously high for guests. Wont be back
Stayed 5 nights in Feb 2026

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room, great front desk staff!
Stayed 1 night in Feb 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Everyone was so nice!!! The bartender rocked it but needed help especially during Mardi Gras. We had a room with a real window but the room was still really dark. Lighting in the room would make it a hotel I would stay in every year.
Stayed 3 nights in Feb 2026

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Joni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, perfect location, lovely place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Eliza Jane is the best hotel in New Orleans, we have stayed at a lot of the hotels but after we stayed at the Eliza Jane 6 years ago, we do not stay anywhere else. The staff are amazing and the rooms are wonderful.
Stayed 4 nights in Feb 2026

10/10 Excellent

Victoria

Locations
Stayed 4 nights in Jan 2026

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Noisy
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at the property. The first was excellent, the second was close to a holiday and the hotel was very noisy due to live music and it likely being heavily booked.
Stayed 1 night in Dec 2025

2/10 Terrible

Heidi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When we arrived at 4 pm, we were told there were a lot of check outs so our room wasn’t ready yet. We said okay and went to find something to do while we waited, 6pm rolls around and still no call that the room is ready. We go back to the hotel to check and are told that the reservation came through as an interior room on their end, not the suite we had booked and paid for and had confirmation of. We were told there are no suites now. The entire reason we booked this hotel was to enjoy the beautiful suite. I had done weeks of research to choose this hotel. We ended up having to cancel our room and find a different hotel in the area, as we had already paid for 12 hours of parking at the next door lot. A huge disappointment and let down
Stayed 1 night in Jan 2026

10/10 Excellent

Gabrielle

Traveled with group
Liked: Cleanliness, staff & service, amenities
This is the best hotel I have ever stayed at. The suite we had was HUGE. My 3 friends and I stayed in a 2 queen bed suite that was decorated so impeccably and my 3rd friend had her own bed via the pullout couch. It had a bar, it had a walkway, it had a HUGE tub I was able to soak on. It had 2 showers. It had a desk area I used as a vanity. I wanted to literally live there forever. I LOVE this place. The staff was amazing. The valets were a bit lackadaisical but thats all. I LOVED this hotel. I wanna stay again every year for my birthday.
Stayed 3 nights in Jan 2026

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the hotel, the ambiance, the welcoming of the hotel staff including bartenders. The hotel is a beautiful piece of art however what put a bad taste in my mouth was waking up to over $500 worth of charges to my card with no helpful explanation. I wasn’t made aware that they were taking a “destination fee”. I was only told I had to pay 150 incidental fee and then they took a destination fee but overcharged me for it and took that twice as well as 353.27 which are still pending in my account. Destination fee was 99.00 they took 236.27 twice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Best room ever
Stayed 3 nights in Jan 2026

8/10 Good

Aissa

Liked: Cleanliness, amenities, property conditions & facilities
The tub was worth it
Stayed 1 night in Jan 2026

10/10 Excellent

Keller

Stayed 5 nights in Jan 2026