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St Charles Coach House, an Ascend Collection Hotel

3.0 star property

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Lobby
Meeting facility
Pillowtop beds, in-room safe, desk, laptop workspace
1 King Bed, Nonsmoking, Upgrade | Pillowtop beds, in-room safe, desk, laptop workspace
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪19 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Pillowtop beds, in-room safe, desk, laptop workspace

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 479 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(41 reviews)
  • 372 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in Central City within a short walk of National World War II Museum, St Charles Coach House, an Ascend Collection Hotel is within a mile (2 km) of other popular sights such as Ernest N. Morial Convention Center. This 44-room, 3-star hotel has free in-room WiFi along with free self parking and a 24-hour business center. It's connected to a rail/subway station in central New Orleans and also close to Smoothie King Center and Port of New Orleans.

What's nearby

  • Magazine Street - 8 min walk - 0.5 miles
  • National World War II Museum - 14 min walk - 0.8 miles
  • Ernest N. Morial Convention Center - 19 min walk - 1.0 mile
  • Smoothie King Center - 20 min walk - 1.1 miles
  • Caesars Superdome - 2 min drive - 1.4 miles

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Hot Tin - ‬2 min walk
  • ‪Sportsman Corner Bar & Daiquiris - ‬10 min walk
  • ‪HiVolt Coffee - ‬8 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬7 min walk

About this property

St Charles Coach House, an Ascend Collection Hotel

Guests of St Charles Coach House, an Ascend Collection Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
Guests can expect to find free WiFi and 43-inch TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No alcohol is served at St Charles Coach House, an Ascend Collection Hotel.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

Frequently asked questions

Is a free cancellation option available at St Charles Coach House, an Ascend Collection Hotel?

St Charles Coach House, an Ascend Collection Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at St Charles Coach House, an Ascend Collection Hotel?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at St Charles Coach House, an Ascend Collection Hotel on Apr 6, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near St Charles Coach House, an Ascend Collection Hotel?

This hotel is situated in Central City within a short 8-minute walk of Magazine Street and also 14 minutes on foot from National World War II Museum. You'll also find Caesars Superdome and Bourbon Street within a short drive.

Is there parking available at St Charles Coach House, an Ascend Collection Hotel?

Yes, covered self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible van parking and bicycle parking are also available.

Does St Charles Coach House, an Ascend Collection Hotel feature a casino?

No, St Charles Coach House, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at St Charles Coach House, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about St Charles Coach House, an Ascend Collection Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and concierge services.

Does St Charles Coach House, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does St Charles Coach House, an Ascend Collection Hotel have a restaurant that serves breakfast?

No, St Charles Coach House, an Ascend Collection Hotel doesn't have a restaurant that serves breakfast.

Will St Charles Coach House, an Ascend Collection Hotel allow pets to stay free of charge?

No, pets aren't allowed at St Charles Coach House, an Ascend Collection Hotel though service animals are welcome.

Does St Charles Coach House, an Ascend Collection Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from St Charles Coach House, an Ascend Collection Hotel?

The closest major airport to St Charles Coach House, an Ascend Collection Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.6 mi away (26 minutes by car).

Are there rooms with balconies at St Charles Coach House, an Ascend Collection Hotel?

Yes, some guestrooms at St Charles Coach House, an Ascend Collection Hotel offer a balcony and may feature city views.

Does St Charles Coach House, an Ascend Collection Hotel offer wedding services?

Take advantage of the wedding venue at St Charles Coach House, an Ascend Collection Hotel if you plan to say "I do" during your trip.

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Renee

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was very courteous. Room was in need of deep cleaning - numerous stains on carpet and sofa, refrigerator greasy with food and fingerprints, bathe and shower with grime and mildew.
Stayed 3 nights in Jan 2026

10/10 Excellent

Seda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who greeted us was very welcoming and friendly. I apologize for not remembering his name. The room we stayed at was amazing and very clean. The bed was super comfortable. I’d definitely go back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very helpful and knowledgeable.
Stayed 1 night in Dec 2025

2/10 Terrible

Joanne

Liked: Cleanliness, amenities
Didn’t stay because of the construction noise they wouldn’t move us to different room
Stayed 3 nights in Dec 2025

10/10 Excellent

Janiece

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's a street car stop directly in front of the hotel which was so convenient! The location is wonderful for those not wanting to stay near the french quarter. The garden district homes are walkable. The staff was very helpful for directions and recommendations. The rooms are a great size with fantastic lighting. For young children, there was a collection of holiday books in the lobby to read (staff said they change for each month/holiday).
Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was extremely nice and appreciated the snacks were an extra bonus. Beds were comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities
Very large clean room
Stayed 2 nights in Dec 2025

8/10 Good

Libby

Traveled with family
Liked: Cleanliness, staff & service
The sides and corners of the room had not been vacuumed. The garbage cans did not have liners and needed to be washed between use. The staff was great
Stayed 7 nights in Nov 2025

10/10 Excellent

Nolan

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great rate, and off street garage parking. A top notch rxperience
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Streetcar runs in front of building. Can leave car and ride. Free parking. Professional staff. Also friendly and helpful Always eager to make your stay enjoyable. Rooms are clean and comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great area. Easy parking. We have two little girls 3 and 4 and it was convenient to walk places. The beds were super comfy. Overall it was a perfect place for our family.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities
Great location with the St Charles street car stop right in front of the hotel. Great parking and lots of food nearby
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Christin

Business traveler
Liked: Cleanliness, staff & service
The rooms were very clean. The cleaning staff very accommodating and helpful. The hotel was very quiet which was nice for an extended stay. The hotel was a great place to stay for us while recovering from breast surgery. Hospital was close and food choices were good. Walmart delivery and Grub hub worked well for this location. My caretaker was able to work remotely the only issue was internet would seem to go down every 3-4pm and we would have to reboot.
Stayed 6 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2025

6/10 Okay

Dennis

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room, overall, was nice. It was unique and compared to other hotels I have been to. The location was great to the area. However, the cleanliness of the room was not up to par. The sheets were stained and we had to have new linens brought to change ourselves. The floor had not been cleaned and the bathroom as well was not cleaned. When addressed with the staff we were given attitude when we questioned if the sheets had been changed prior to our arrival and on requesting new sheets.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes we were very happy
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelda

Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
We think this is truly a hidden gem!!! So sleek and modern, clean and safe. FREE PARKING YES FREE FREE
Stayed 2 nights in Oct 2025

10/10 Excellent

raul

Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's location is very convenient to areas across the city. Our room was clean, and the A/C was effective. We were pleased that our room was quiet even though we were next to the elevator machine room, which was pretty loud in the hallway and even in our bathroom. We also appreciated the ample free parking. We would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , easy on off streetcar , next to Pontchetrain hotel for jazz and Tin Roof, super nice workers, great room with balcony . Bar wasn’t open :( Would surely stay again !
Stayed 2 nights in Oct 2025

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