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Kimpton Hotel Fontenot by IHG

4.0 star property
Hotel with 3 restaurants, 5-minute walk to Caesars New Orleans Casino

Choose dates to view prices

Photo gallery for Kimpton Hotel Fontenot by IHG

3 restaurants, breakfast served
Suite, 1 King Bed (Beche) | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Exterior
Meeting facility
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
501 Tchoupitoulas St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room (Essential)

9.2 out of 10
Wonderful
(34 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spa)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom (Spa)

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 1 King Bed

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Communications)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Accessible (Mobility, Communications)

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View (Communications)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible, City View (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 440 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Accessible (Mobility)

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Boudreaux)

Suite, 1 King Bed (Boudreaux) | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Boudreaux)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Interior Historic)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Interior Historic)

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fiddle)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Fiddle)

  • 778 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Beche)

Suite, 1 King Bed (Beche) | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Beche)

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Battiste)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Battiste)

  • 780 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds (Historic)

Studio Suite, Multiple Beds (Historic) | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Studio Suite, Multiple Beds (Historic)

  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Historic)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Historic)

10.0 out of 10
Exceptional
(1 review)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 413 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Historic)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed (Historic)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View, Corner

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, River View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Kimpton Hotel Fontenot by IHG is within a 10-minute walk of popular sights such as Caesars New Orleans Casino and Canal Street. This 4-star hotel has 208 rooms and welcomes guests with 3 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 5 min walk - 0.3 miles
  • Ernest N. Morial Convention Center - 7 min walk - 0.4 miles
  • Julia Street Cruise Terminal - 10 min walk - 0.6 miles
  • National World War II Museum - 11 min walk - 0.6 miles

Getting around

  • Canal at South Peters Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • ‪Mother's Restaurant - ‬1 min walk
  • ‪Ruth's Chris Steak House - ‬3 min walk
  • ‪Manning's - ‬3 min walk
  • ‪Peacock Room - ‬1 min walk
  • ‪The Polo Club Lounge - ‬3 min walk

About this property

Kimpton Hotel Fontenot by IHG

Hotel with 3 restaurants, 5-minute walk to Caesars New Orleans Casino
Renovated in 2021, Kimpton Hotel Fontenot by IHG offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 62.15 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, coffee/tea in a common area, and free use of bicycles.
50-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 62.15 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 25 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Gospel Coffee
  • King Bar
  • King Brasserie
  • Peacock Room

Things to do

  • 24-hour gym
  • Bicycle tours
  • Free bicycle rentals

Family friendly

  • Children's toys
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - March 2021
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 8 to 25 per person
  • Valet parking fee: USD 62.15 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Kimpton Hotel Fontenot by IHG?

Kimpton Hotel Fontenot by IHG offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Kimpton Hotel Fontenot by IHG?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Fontenot by IHG on Jan 19, 2026 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Kimpton Hotel Fontenot by IHG?

This hotel is situated in New Orleans Central Business District, just steps from Caesars New Orleans Casino, and within a 10-minute walk of Canal Street and Mississippi River. You'll also find Bourbon Street and National World War II Museum less than a mile away.

Is there parking available at Kimpton Hotel Fontenot by IHG?

Yes, valet parking is offered for USD 62.15 per day with in/out privileges. Bicycle parking is also available for guests.

Does Kimpton Hotel Fontenot by IHG have a casino on the premises?

No, Kimpton Hotel Fontenot by IHG doesn't have a casino.

Is there an indoor pool at Kimpton Hotel Fontenot by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Kimpton Hotel Fontenot by IHG?

There are plenty of amenities for couples at this hotel, including 2 bars, 3 restaurants, and proposal/romance packages.

Does Kimpton Hotel Fontenot by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Kimpton Hotel Fontenot by IHG feature a restaurant that includes a breakfast menu?

Yes, Kimpton Hotel Fontenot by IHG has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will Kimpton Hotel Fontenot by IHG allow pets to stay for free?

Yes, pets stay free at Kimpton Hotel Fontenot by IHG and the property also provides food and water bowls for pets.

Are there connecting rooms at Kimpton Hotel Fontenot by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Kimpton Hotel Fontenot by IHG?

The closest major airport to Kimpton Hotel Fontenot by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.9 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Kimpton Hotel Fontenot by IHG?

No, at Kimpton Hotel Fontenot by IHG, there aren't any guestrooms that list a balcony.

Kimpton Hotel Fontenot by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1002 reviews
Rating 8 - Good. 136 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Fernanda

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
The room had this squicky fan or pipe noise behind the bed that was extremely loud and would come on for at least 30 minutes at a time or longer before it stopped and came back on.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maurice, New York

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kristina

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being able to grab a coffee in the morning or having a nightcap at the downstairs bar.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Recommend the parking across the street. Very clean Highly recommend.
Stayed 6 nights in Sep 2025

10/10 Excellent

WAYNE, SAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2025

8/10 Good

Donita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked how the front desk was very kind and nice , the only thing that I did not like was we only had like 5 working channels while someone else that I know that stayed at the same hotel had cable and kids channels, also couldn’t connect to wifi on my daughters tablet or mine, I thought that fell under the amenities but didn’t even benefit from it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nash

Stayed 3 nights in Sep 2025

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Fontenot. Staff is exceptional. Cleaning is great. You can tell there's an active effort to maintain the hotel, which is great to see. The hotel is rather lovely and quite charming. The local area however is definitely mixed bag. It's perfectly safe and beautiful during morning and peak sunlight hours. Beyond that, it's just more of a hand toss. Like if you're a lady, it's probably best to avoid solo walks outside at night. Call an Uber to and from the Hotel lobby.
Hotel Fontenot
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great place to stay it was centrally located to everything.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 4 nights in Sep 2025

10/10 Excellent

Nancy and

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was very boutique
Stayed 2 nights in Sep 2025

10/10 Excellent

Heidi

Stayed 3 nights in Sep 2025

8/10 Good

Bryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, friendly staff. Relatively good location for walking to key places.
Stayed 3 nights in Sep 2025

8/10 Good

Henry, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Near by shops
Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleaning service, clean room, fantastic staff and restaurants!
Stayed 4 nights in Aug 2025

10/10 Excellent

Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I am a fan of Kimpton properties. They generally all have the same modern vibe so if that's what you're looking for - this place is for you. The hotel is pet friendly with no additional fee which is super nice if you travel with your furry friends. They have a happy hour which was a nice touch and the beds were 10/10 for comfort. There was a 5k going on the weekend we stayed and could hear everything - there is some street noise that travels so if you are a light sleeper maybe pack some ear plugs. You can easily walk to Bourbon St or the French Quarter & you have a ton of great food options in the immediate vicinity.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southern Decadence Week - Amazing Stay

It was AMAZING. Kimpton properties always are. This property was exceptional. We were upgraded to a suite on the top floor corner upon arrival because of our loyalty. The staff exceeded our expectations. The room was PERFECT. The restaurants superb. I can not say enough about how much we enjoyed our stay ... and we were walking distance to almost everything.
View from our room
room 1809
room 1809
Stayed 6 nights in Aug 2025

6/10 Okay

Chantaye

Liked: Cleanliness, staff & service
I definitely liked the "vibe" , ambiance and decor of the hotel. However, there was issue with the water temperature. This morning while taking a shower my husband and I noticed the water was Not hot and never got hot at all. Therefore, we had to take a cool, cold shower which was not very pleasant. I wanted to call to front desk to report the water issue but due to us having to catch a early flight, I didn't have time. Other than this complaint, the stay would have been great.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark, England

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark, England

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and safe area. The hotel was very clean and I was upgraded to a room with a very nice view of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed chatting with Raye. She was very helpful and friendly. My room was very clean and smelled nice. The beds are perfect! Hotel location was in good walking distance from Canal St. Enjoyed my stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Johnetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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