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Bienville House

3.5 star property

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Photo gallery for Bienville House

Front of property
Lobby
Frette Italian sheets, premium bedding, down comforters, in-room safe
Outdoor pool
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Mardi Gras
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(94 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(45 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

8.8 out of 10
Excellent
(53 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

9.2 out of 10
Wonderful
(5 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(83 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Double/Double Interior Room

Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

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The price is $384
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Total with taxes and fees
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About the neighborhood

New Orleans

Located in French Quarter, Bienville House is within a 5-minute walk of popular attractions such as Canal Street and Bourbon Street. This 83-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Royal Street - 3 min walk - 0.2 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Mardi Gras - 7 min walk - 0.4 miles

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬1 min walk
  • ‪Coyote Ugly Saloon - ‬2 min walk
  • ‪House of Blues Restaurant & Bar - ‬2 min walk
  • ‪Chart Room - ‬2 min walk

About this property

Bienville House

Guests staying at Bienville House enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49.83 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include meeting rooms, a business center, and express check-in.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Crowne Plaza New Orleans French Qtr - Astor by IHG
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Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • No cribs or infant beds are available.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Bienville House?

Bienville House offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bienville House?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Bienville House on Mar 23, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Bienville House?

This hotel is situated in French Quarter, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find Mississippi River and Jackson Square less than a mile away.

Is parking available on site at Bienville House?

Yes, secured valet parking is offered for USD 49.83 per night with in/out privileges.

Does Bienville House feature a casino?

No, Bienville House doesn't have a casino.

Will I find an indoor pool at Bienville House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

What amenities will couples enjoy at Bienville House?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Bienville House have a hot tub?

No, there isn't a spa tub at this hotel.

Does Bienville House have a restaurant with a breakfast menu?

No, Bienville House doesn't have a restaurant that serves breakfast.

Will Bienville House allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bienville House for a fee of USD 25.00 per night. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Bienville House?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bienville House?

The closest major airport to Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.3 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Bienville House?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy courtyard views.

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 927 out of 1369 reviews
Rating 8 - Good. 274 out of 1369 reviews
Rating 6 - Okay. 113 out of 1369 reviews
Rating 4 - Poor. 27 out of 1369 reviews
Rating 2 - Terrible. 28 out of 1369 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Javier

Stayed 3 nights in Dec 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ROOM WAS PERFECT AND SPOTLESS. HAD A WONDERFUL STAY. LOVE THE HOTEL STAFF AND THE RESTAURANT DOWNSTAIRS WAS AMAZING. LOVE THE SIPPIN SANTAS. HOTEL WAS IN A PERFECT LOCATION ALSO.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms. Beverly, Jacoby, Ms. Maelyn and the staff were incredible. They made our Honeymoon trip so enjoyable. We will stay here the next time we visit The Quarter.
Stayed 3 nights in Dec 2025

6/10 Okay

Lisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities
Great location, clean rooms, super nice front desk and valet parking attendant. Will recommend and stay there again! Classic boutique hotel in the heart of French Quarter.
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Friendly Staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

Melinda, Tigard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything
Stayed 1 night in Dec 2025

8/10 Good

Carmen

Stayed 1 night in Nov 2025

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very polite and accommodating. The room was very clean, however; we were not able to get maid service because they were short staffed. But we were able to go downstairs and get clean towels as we needed them. Overall, it was a good experience! The hotel room was absolutely beautiful!
Stayed 3 nights in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
All of the staff were wonderful--the valet, housekeeping and front desk. Although our room was attractive and comfortable, the one our son stayed in was not.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jeremiah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel with terrible policies and management. Weak showers, hair on bathroom floor, smoke smell in room. They do not have housekeeping unless you request it the day of. You cannot request the day before, absolutely ridiculous. The clerk blamed it on ICE raids in a political way. Needless to say won’t be back.
Stayed 2 nights in Nov 2025

8/10 Good

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

jessica

Liked: Cleanliness, amenities, property conditions & facilities
The room was cute, cozy, and clean, and all the staff I encountered were remarkably friendly. I'll definitely stay at the Bienville House again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Marc

Liked: Cleanliness
Disliked: Staff & service
The room was great and the location even better. The only real issue was how much noise you could hear. The Steamboat, the party outside, and the neighbors.
Stayed 4 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and the staff was friendly!
Stayed 1 night in Nov 2025

10/10 Excellent

Cody

Traveled with partner
Huge 4 poster bed, felt like a king. Staff very friendly, room was spotless. Very central location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lesa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Bienville House! The hotel was beautiful and decorated for Christmas! It was so close to everything in the French Quarter, we walked everywhere! The bed was comfortable and the view from the balcony was perfect! The staff were so friendly and helpful. The onsite restaurant. Lattitude 29 was delicious and had great service! We will definitely be staying here again
Stayed 5 nights in Nov 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities
Wonderful hotel. Very comfortable bed. Close to everything you want. Friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Meredith

Liked: Cleanliness, property conditions & facilities
Staff got us into.room before checkin time.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Stayed 1 night in Nov 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so polite. Always look forward to staying there when in NOLA
Stayed 5 nights in Nov 2025

10/10 Excellent

Maryam

Stayed 3 nights in Nov 2025

2/10 Terrible

Morgan

Stayed 1 night in Nov 2025

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