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Regency Inn & Suites New London, Mystic

2.5 star property
Family-friendly hotel with a casino and free breakfast

Choose dates to view prices

Photo gallery for Regency Inn & Suites New London, Mystic

Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, coffee/tea maker
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
269 North Frontage Road, New London, CT, 6320
  • Place, United States Coast Guard Academy
    ‪14 min walk‬
  • Place, Connecticut College
    ‪16 min walk‬
  • Place, Garde Arts Center
    ‪2 min drive‬
  • Airport, Montauk, NY (MTP)

Room options

View all photos for Superior Single Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 King Bed, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Twin Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Twin Beds, City View

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Single Room, 1 King Bed, Kitchen, City View

Superior Single Room, 1 King Bed, Kitchen, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 King Bed, Kitchen, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Twin Beds, Kitchen, City View

Superior Double Room, 2 Twin Beds, Kitchen, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Twin Beds, Kitchen, City View

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Single Room, 1 King Bed, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 King Bed, Accessible, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Twin Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Twin Beds, City View

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Single Room, 1 King Bed, City View

Executive Single Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 King Bed, City View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Twin Beds, City View

Executive Double Room, 2 Twin Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room, 2 Twin Beds, City View

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

New London

Regency Inn & Suites New London, Mystic places you within a mile (2 km) of United States Coast Guard Academy and Connecticut College. This 136-room hotel welcomes guests with free breakfast and conveniences like a casino and an indoor pool.

What's nearby

  • United States Coast Guard Academy - 14 min walk - 0.8 miles
  • Connecticut College - 16 min walk - 0.9 miles
  • Connecticut College Arboretum - 2 min drive - 1.4 miles
  • Garde Arts Center - 2 min drive - 1.8 miles
  • Hempstead Houses - 3 min drive - 2.0 miles

Getting around

  • New London Union Station - 6 min drive
  • T.F. Green Airport (PVD) - 53 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Dunkin' - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Texas Roadhouse - ‬11 min walk

About this property

Regency Inn & Suites New London, Mystic

Family-friendly hotel with a casino and free breakfast
Regency Inn & Suites New London, Mystic features a casino, an indoor pool, and a gym. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 32-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Parking included
6.4 out of 10, 1,002 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cascade Lounge

Things to do

  • Arcade/game room
  • Casino
  • Golf driving range
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,702 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Cribs/infant beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Clarion Inn New London
Clarion New London
Clarion London Mystic London
Clarion Inn New London Mystic
Regency Inn Suites New London
Regency Inn Suites New London Mystic
Clarion Inn New London - Mystic Hotel
Clarion Inn New London - Mystic New London
Clarion Inn New London - Mystic Hotel New London

Frequently asked questions

What can I see close to Regency Inn & Suites New London, Mystic?

This hotel is located in New London, close to Garde Arts Center, New London Ferry Dock, and Naval Submarine Base New London. You'll also find Ocean Beach Park and Connecticut College Arboretum within a short drive.

How much does it cost to stay at Regency Inn & Suites New London, Mystic?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Regency Inn & Suites New London, Mystic on Dec 25, 2025 start from $82.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Regency Inn & Suites New London, Mystic?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Regency Inn & Suites New London, Mystic include a casino?

Yes, Regency Inn & Suites New London, Mystic has a casino.

Is there an indoor pool at Regency Inn & Suites New London, Mystic?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Regency Inn & Suites New London, Mystic?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Regency Inn & Suites New London, Mystic have a hot tub?

No, this hotel doesn't have a spa tub.

Does Regency Inn & Suites New London, Mystic have a restaurant that serves breakfast?

Yes, Regency Inn & Suites New London, Mystic serves free buffet breakfast at Cascade Lounge each morning.

Does Regency Inn & Suites New London, Mystic allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Regency Inn & Suites New London, Mystic for a fee of USD 25 per pet, per night.

Are there connecting rooms at Regency Inn & Suites New London, Mystic?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Regency Inn & Suites New London, Mystic?

The closest major airport to Regency Inn & Suites New London, Mystic is New London, CT (GON-Groton - New London), which is 6.7 mi away (15 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 10.1 mi away (77-minute drive).

Can I book a room with a balcony at Regency Inn & Suites New London, Mystic?

No, there aren't any guestrooms with balconies at Regency Inn & Suites New London, Mystic.

Regency Inn & Suites New London, Mystic Reviews

Reviews

6.0
Rating 10 - Excellent. 184 out of 998 reviews
Rating 8 - Good. 218 out of 998 reviews
Rating 6 - Okay. 211 out of 998 reviews
Rating 4 - Poor. 174 out of 998 reviews
Rating 2 - Terrible. 211 out of 998 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Piotr, Belle Mead

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is neglected and needs renovation
Stayed 1 night in Oct 2025

10/10 Excellent

Raquel

Traveled with partner
Liked: Amenities
The staff was very nice and helpful There is a lot of parking spots The breakfast was nice and have a staff there always taking care that nothing miss and all is clean Easy access to the 95 Recommend and return for sure
Stayed 1 night in Sep 2025

8/10 Good

Loubenson

Stayed 2 nights in Sep 2025

6/10 Okay

Seth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The black mold was upsetting
Stayed 2 nights in Aug 2025

6/10 Okay

Jon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Weiwei

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO INTERNET SERVICE! STAY AWAY!

Dont stay there! Its awful! Unfriendly staff! NO INTERNET SERVICE! YOU CAN ONLY USE THEIR WIFI! We were unable to get or make calls unless outside of the hotel, only the back of hotel, no services at all out front! I questioned the staff and was sold their internet was encrypted so that why you get no service, to please use the wifi, which isn't secure, only locked for customers. We requested 2 queens, got a room with double beds. When they cleaned the room they turn off the refrigerator, which may be normal, but we were never told to turn it on, the knob is in the back which we couldn't locate, not realizing it was off because it was cool when we checked in, we lost food and drinks that we put in the fridge. I spoke to several staff members about the no cell service, i was told, your cell data may work on the other side of building, offered to move our room, relocate us, our you kidding me? It was so bad we had to leave the hotel, i paid for 2 nights, they refused to give me a refund for the second night! Worst hotel experience ever! Hotels.com did fight for me and my refund, which was fantastic, but they were also refused to give a refund to me.
Double bed not queen
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!!

Do not stay here if you value your own and/or family's health & stafety. I booked this hotel last night while driving late at night. The room matches the pictures, the issue is what the pictures cannot show. My husband & I carried our sleeping children to the room. The room had the strongest mold smell I have ever experienced in my life. It was also easily 90F and just had a heaviness to the air. Vwe turned on the AC only to seem to have the air get a worse smell. It took our breath away. My husband noticed hairs on the bed, albeit longer hairs. We knew this was a two star hotel however the room wasn't fit for anyone to stay. It was so bad we carried our children back to the car and drove home. We feared what rashes or respiratory issues we all could get. The front desk offered another room however the condition of the hotel offered no hope any room would be better. This place needs a visit/review by state and local authorities perhaps with that it may come up to code. The place isn't fit for anyone to stay. The room was in the 400s upstairs zone.
Stayed 1 night in Aug 2025

10/10 Excellent

Marquis

Stayed 1 night in Sep 2024

2/10 Terrible

Alice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

The Clarion name is on the back of the hotel and Regency is on the front of the hotel. When you use the gps and arrive at the hotel you'll think your at the wrong hotel, the color of the hotel is different from the color on the internet.The receptionist didn't have proper customer service skills. The hallway was dirty and cold. The room smelled like cigarette smoke but it clearly states it's a "smoke free" property. The people that was in the room across from us was very noisy they were letting the door slam, going in and out of their room all time of night, talking loud. The hotel clearly needs some improvements.The kitchen staff was very nice Ms Santa and Mr. Pedro
Stayed 3 nights in Nov 2024

8/10 Good

Rhoda

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Shahiyena

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok not very clean or friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

2/10 Terrible

Devhan

Traveled with family
Disliked: Amenities
As soon as I stepped in, dead cockroaches. Place looks like it was used to house homeless people in the area. Never again.
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, straightforward hotel. Property was clean and well maintained. Easy parking, easy access to highway. On-site restaurant was small but ok. Would stay again.
Stayed 2 nights in Oct 2024

4/10 Poor

Kathleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at front desk not friendly,door to the pool building was not locked and no key card was nessary to get in. worst coffee i ever had, tasted like they ran the grinds through twice. club chair in room was jammed into the corner making it hard to exit bed on one side.would never stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judcell, Chula vista

Stayed 1 night in Oct 2024

2/10 Terrible

Athanasia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved an efficiency, gave us a handicapped accessible room without asking, unwilling to provide towels when asked, WiFi did not work. Staff was not customer friendly in the least. Breakfast looked unappetizing so we skipped the offering. We have a long list of disappointments. Expedia should take this location off their list.
Stayed 5 nights in Oct 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall opinion

Our stay was fine but we couldn’t use the indoor pool. The pool area had no heat so the room was cold and so was the water. The hot tub had been paved over also.
Stayed 3 nights in Oct 2024

2/10 Terrible

xiorkys

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities

Many other better options to choose from!

The whole place was very outdated and run down. I honestly thought the place was abandoned and thought the website just hadn't been updated when it accepted our reservation! There was a rundown closed up restaurant as you pull in the entrance. The illuminated sign along the highway had broken and fallen out. The landscaping was all overgrown with weeds. The lobby area wasn't bad looking and the staff were friendly enough. The room wasn't too bad...I didn't notice anything dirty about it...it just could use a lot of updating. A lot of the amenities were out of order....the guest laundry, the ice machine, the gym. The hallways were rather dark and some of the light fixtures flickered on and off. The breakfast was nothing great, but it was enough to fill you up for a few hours. They do have a bar/restaurant onsite, but I didn't see any customers in there during our entire stay. It seems more like a place for the family that owns the place to hang out with each other. Maybe they're trying to fix the place up. They were painting the exterior when we were there. For some reason they were working at night. When I looked out the curtains, there was someone literally 2 feet outside the window painting! They were also using loud equipment well after 10pm! I go to CT once a year and was always curious about this place because of the waterfront photos. That area is all overgrown now and a highway is right there about where the photo was taken from.
Stayed 1 night in Aug 2024

6/10 Okay

Todd

Just okay

Older place and not overly friendly. Mid.
Stayed 1 night in Oct 2024

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