6/10 Aceptable
T G.
29 may. 2025
No le gustó: Limpieza
Definitely Needs Better Cleaning
Unfortunately when we arrived, the house was filthy on the inside. Hair, crumbs, rocks, and dirt were all over the floor like it had never been cleaned/swept. Additionally, we found fluids on the sheets when we arrived (we always check linens for cleanliness). We did contact the owner, sending pictures immediately, but they weren't able to schedule their cleaner until the next day (after I had to contact them back to see if there was some sort of resolution). I am disappointed we still had to pay a cleaning fee when when the house itself wasn't actually clean.We did not want to have a cleaner there while we were at the house so we declined. Additionally, after we had to sign documents for the property with all of the rules, we were informed that the hot tub also did not work on the property. Lastly, the AC struggled to work on one side of the house. You will notice when you stay here, they have to have floor fans (unfortunately were not clean either) to try and cool the rooms down as the AC struggled to keep up.No discount was offered or our cleaning fee returned either despite staying in an fairly expensive VRBO.Now for the positives. We did utilize the pool which was amazing during the hot days. The grill worked great and the deck out back was very nice.
T G.
Se hospedó 2 noches en mayo de 2025