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Best Western Hotel Prisma

Hotel in Neumuenster with free breakfast and a sauna

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Photo gallery for Best Western Hotel Prisma

Lobby
Economy Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

View in a map
Max-Johannsen-Brücke 1, Neumuenster, SH, 24537
  • Place, Water Tower
    ‪3 min drive‬
  • Place, Neumuenster Zoo
    ‪4 min drive‬
  • Place, Tuch and Technik Museum
    ‪7 min drive‬

Room options

View all photos for Economy Room, 1 Queen Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Economy Room, 1 Queen Bed, Garden View

  • Sleeps 1
  • 1 Queen Bed

View all photos for Business Room, 1 Double Bed (Converts to 2 Twin Beds)

Business Room, 1 Double Bed (Converts to 2 Twin Beds) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Business Room, 1 Double Bed (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Garden View

Comfort Room, 1 Double Bed, Garden View | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Comfort Room, 1 Double Bed, Garden View

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Economy Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Neumuenster

Located within a mile (2 km) of Water Tower, Best Western Hotel Prisma is within 2 miles (3 km) of Tuch and Technik Museum. This 93-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Water Tower - 3 min drive - 1.0 mile
  • Neumuenster Zoo - 4 min drive - 1.3 miles
  • Tuch and Technik Museum - 7 min drive - 1.4 miles
  • Town Hall - 8 min drive - 2.4 miles
  • Designer Outlet Neumünster - 13 min drive - 9.2 miles

Getting around

  • Neumünster Stadtwald Station - 18 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Grümmis Burgerbox - ‬18 min walk
  • ‪Shell - ‬16 min walk
  • ‪Von Allwörden - ‬18 min walk
  • ‪Phönix - ‬16 min walk

About this property

Best Western Hotel Prisma

Hotel in Neumuenster with free breakfast and a sauna
Guests of Best Western Hotel Prisma enjoy a sauna, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 4 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a computer station, and a terrace.
Guests can expect to find free WiFi and TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and portable fans. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Dec 20 - Dec 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (EUR 4 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant campinos

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,114 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1993
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15.00 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.00 per night
  • Cribs/infant beds are available for EUR 16.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 4 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Crib (infant bed) fee: EUR 16.00 per night
  • Rollaway bed fee: EUR 30.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Hotel Prisma
Best Western Hotel Prisma Neumuenster
Best Western Prisma
Best Western Prisma Neumuenster
Best Prisma Neumuenster
Best Western Hotel Prisma Hotel
Best Western Hotel Prisma Neumuenster
Best Western Hotel Prisma Hotel Neumuenster

Frequently asked questions

What is there to do within easy reach of Best Western Hotel Prisma?

This hotel is located in Neumuenster, close to Designer Outlet Neumünster, Neumuenster Zoo, and Water Tower. You'll also find Westensee Nature Park and Tuch and Technik Museum within a short drive.

How much does it cost to stay at Best Western Hotel Prisma?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Prisma on Jan 5, 2026 start from $99.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Hotel Prisma?

Yes, uncovered parking is offered for EUR 4 per day. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western Hotel Prisma include a casino on the premises?

No, Best Western Hotel Prisma doesn't have a casino.

Will I find an indoor pool at Best Western Hotel Prisma?

No, there is no indoor pool at this hotel.

Is Best Western Hotel Prisma good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Best Western Hotel Prisma?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Hotel Prisma have a restaurant that serves breakfast?

Yes, Best Western Hotel Prisma serves free full breakfasts at Restaurant campinos each morning.

Will Best Western Hotel Prisma allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Hotel Prisma for a fee of EUR 15.00 per pet, per night. The property also provides food and water bowls.

Does Best Western Hotel Prisma have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Best Western Hotel Prisma?

No, there aren't any guestrooms with balconies at Best Western Hotel Prisma.

Best Western Hotel Prisma Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 343 out of 1004 reviews
Rating 8 - Good. 494 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Raimondas

Stayed 1 night in Aug 2025

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Anneken

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Soenke

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Amenities
Very friendly staff, excellent breakfast, comfortable room and bed.Free parking on site.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jochen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff , good breakfast, nice and clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Bjarne

Stayed 1 night in Oct 2023

10/10 Excellent

Henk

Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and spacious hotel, with great food
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations! Breakfast a must!

Fantastic experience. Thinking the hotel was a little older, I expected the same of the interior, but was pleasantly surprised with how new & fresh it all looks. I'll be coming back. Very affordable & the breakfast is fantastic. There was bacon, beautiful German buns, different sandwich meats, cheeses, fruits, yoghurt, fruit juice, coffee, tea etc. Definitely a good choice!
Stayed 2 nights in Feb 2022

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

MIKKO TAPIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roadtrip - One night stay

Happy that we chose to eat in the best westerns restaurant. The steak was amazing and desserts too! We didn't expect that much from this restaurant. Best Western had thought about many needs for example in the vestibule was windshield washing equipment available. Extremely happy with our stay!
Stayed 1 night in Sep 2020

10/10 Excellent

Jake

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jake

Great hotel, friendly staff
Stayed 1 night in Aug 2020

10/10 Excellent

Jake

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jakes review

Excellent place, clean and very friendly staff
Stayed 1 night in Aug 2020

8/10 Good

Thomas

Stayed 1 night in Aug 2020

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Staff at the reception unpleasant / not friendly and welcoming. Staff in restaurant very friendly but also very tired.
Stayed 1 night in Jul 2019

10/10 Excellent

Jan Magne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Ordered the stay 3 hours before arrival. room was clean and ready by arrival. luckily there was no longer a heatwave going on, as the only thing this hotel lacks is air condition. friendly staff, good breakfast, and late check in made this stay problem free.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good service and friendly staff. Really enjoyed my stay.👍
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard size room. Crib was available. Front desk was attentive. Would stay again
Stayed 1 night in Apr 2019

8/10 Good

Thayne

Nice stay with great food.

We stopped on our way from Amsterdam to Denmark and had a nice stay. Enjoyed a very nice dinner at the hotel with excellent food and outstanding service. Breakfast was extremely nice with a nice selection of items and attentive staff who even made a nice latte for my wife. Room was what we expected and shower had plenty of hot water and great pressure. Bed was hard but actually felt good after a long day of driving. Would stay again if in the area.
Stayed 1 night in Aug 2018

4/10 Poor

Coolbasia, London

Liked: Cleanliness
Disliked: Staff & service

Manager absent so staff self managing badly

Since I had such a bad experience with staff I wanted to speak to a manager - they told me there is no manager! A sub (temporary replacement) arrives half way through the day, then leaves 4-5 hours later. In the meantime my checkin was disgusting - after being on the road for more than 40 hours on business, the 2 night ladies couldn't work out my booking because of system issues and expected we would wait in the foyer for 3 hours while they waited for a confirmation from their head office!! They had my booking in head office system but not showing up on their local one. How is this my problem? I showed them the Expedia email confirming but this wasn't enough. Next we are only in for 1 night so no cleaning required till check out, yet at 8.30am a knock at the door by the cleaner wanting to clean our room. Why clean it at 8.30am and then clean again when we check out the same day at 11am??? Checkout is 11am, the room electricity is cut off at 11.15am, so if you're running a little late doing last minute things (packing, blow drying your hair), you should know that's how they treat their guests - like prisoners "electricity off sharp"!! I spoke with the sub manager, she didn't seem to care much though apologised but gave lots of excuses she found acceptable reasons for her staff to put the care of guests last. You'd be crazy to stay here, particularly for the price which is in the high category.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast. Nice staff. Clean rooms.
Stayed 1 night in Mar 2018

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