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Puataukanave International Hotel

2.5 star property
Hotel with a marina, steps from St. Joseph's Cathedral

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Photo gallery for Puataukanave International Hotel

Deluxe Room | View from room
Front of property
Royal Room | View from room
Deluxe Room | 1 bedroom, laptop workspace, soundproofing, iron/ironing board
Royal Room | Living area

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Breakfast available
  • Parking included
  • Business services

Explore the area

View in a map
Fatafehi Rd, Neiafu
  • Place, St. Joseph's Cathedral
    ‪3 min walk‬
  • Place, Vava'u Harbor
    ‪5 min walk‬
  • Place, Mt. Talau National Park
    ‪4 min drive‬
  • Airport, Vava'u (VAV)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, laptop workspace, soundproofing, iron/ironing board

Deluxe Room

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds

View all photos for Basic Room, 1 Bedroom, Ocean View, Oceanfront

Basic Room, 1 Bedroom, Ocean View, Oceanfront | 1 bedroom, laptop workspace, soundproofing, iron/ironing board

Basic Room, 1 Bedroom, Ocean View, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Royal Room | Living area

Royal Room

  • 1 bedroom
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Business Suite

1 bedroom, laptop workspace, soundproofing, iron/ironing board

Business Suite

  • 1 bedroom
  • Harbor view
  • Sleeps 5
  • 1 King Bed

About the neighborhood

Neiafu

Puataukanave International Hotel places you next to St. Joseph's Cathedral and within a 5-minute walk of other popular sights like Vava'u Harbor. This 43-room hotel welcomes guests with conveniences like a marina, free self parking, and free newspapers in the lobby.

What's nearby

  • St. Joseph's Cathedral - 3 min walk - 0.2 miles
  • Vava'u Harbor - 5 min walk - 0.3 miles
  • Mt. Talau National Park - 4 min drive - 1.3 miles

Getting around

  • Vava'u (VAV) - 23 min drive

Restaurants

  • ‪Tropicana Cafe - ‬3 min walk
  • ‪Panda Restaurant - ‬1 min walk
  • ‪Coffee & Tees - ‬1 min walk
  • ‪Bellavista - ‬4 min walk
  • ‪Mango - ‬4 min walk

About this property

Puataukanave International Hotel

Hotel with a marina, steps from St. Joseph's Cathedral
Guests of Puataukanave International Hotel enjoy access to a marina, meeting rooms, and free newspapers. You can take advantage of free parking, along with an airport shuttle during limited hours for USD 10.00 per person one-way. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can stay connected with WiFi. Refrigerators, coffee makers, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per hour)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 6:30 PM
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Fee for in-room wireless internet: USD 5.00 per hour (rates may vary)
  • Airport shuttle fee: USD 10.00 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 11 AM
  • Check-out: 10 AM
  • Minimum check-in age: 16
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Puataukanave International Hotel Neiafu
Puataukanave International Neiafu
Puataukanave International
Puataukanave Hotel Neiafu
Puataukanave International Hotel Hotel
Puataukanave International Hotel Neiafu
Puataukanave International Hotel Hotel Neiafu

Frequently asked questions

Are free cancellation options available at Puataukanave International Hotel?

Puataukanave International Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do close to Puataukanave International Hotel?

This hotel in Neiafu is within a 10-minute walk of Vava'u Harbor and St. Joseph's Cathedral. Mt. Talau National Park is also within a driving distance of 1.5 mi.

Will I be able to park at Puataukanave International Hotel?

Yes, self parking is offered for free at the hotel.

Does Puataukanave International Hotel include a casino at the property?

No, Puataukanave International Hotel doesn't have a casino.

Is there an indoor pool at Puataukanave International Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Puataukanave International Hotel?

No, there isn't a spa tub at this hotel.

Does Puataukanave International Hotel feature a restaurant that includes a breakfast menu?

Puataukanave International Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Puataukanave International Hotel allow pets to stay for free?

No, pets aren't allowed at Puataukanave International Hotel.

Are there connecting rooms at Puataukanave International Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Puataukanave International Hotel?

The closest major airport to Puataukanave International Hotel is Vava'u (VAV), which is 6 mi away (23 minutes by car).

Are there rooms with balconies at Puataukanave International Hotel?

No, you won't find guestrooms with balconies at Puataukanave International Hotel.

Puataukanave International Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 10 out of 29 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tandi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one star Motel at best. I showered in jandals it was so dirty They ran a nightclub on the hotel property, Mon-Sat nights We paid for breakfast, they closed down the “restaurant“ for the week. The receptionist told me to empty my own bin at the dumpster, after we hadn’t had room service for four nights- didn’t see any maids until a week after we were there. The owner, who sat around on his phone gave some sob story about it being the airline and govt’s fault. However it looked like all his money went into two flash boats, two flash cars and a random waterslide into the mariner (it’s not near a beach) Everyone in town who asked where we were staying, rolled their eyes or said ‘oh no’ when we told them…
Stayed 6 nights in Jul 2025

6/10 Okay

Debbi Lynne

Stayed 5 nights in Jun 2025

6/10 Okay

Faite

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view
Stayed 2 nights in Dec 2024

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Cecile

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but super friendly staff and right in the heart of town.
Stayed 2 nights in May 2024

2/10 Terrible

Josh

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor for an International Hotel. Should downgrade to a Backpacker
Stayed 7 nights in Dec 2023

2/10 Terrible

Lewin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Stayed 3 nights in Dec 2023

4/10 Poor

Siaosi

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Stayed 7 nights in Nov 2023

10/10 Excellent

Yumi

Stayed 4 nights in Sep 2023

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don’t recommend unless desperate

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Stayed 3 nights in Sep 2023

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Deana

Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly

Stayed 3 nights in Sep 2023

10/10 Excellent

Vava

Stayed 1 night in Jan 2023

8/10 Good

Milika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
Stayed 2 nights in Nov 2019

2/10 Terrible

Kiwitraveller, Auckland

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Stayed 1 night in Oct 2019

2/10 Terrible

Michael, North Carolina

Traveled with group
I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Stayed 1 night in Sep 2019

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t stay here again.

A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Stayed 2 nights in Sep 2019

2/10 Terrible

Steve, Canada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Stayed 6 nights in Aug 2019

6/10 Okay

Aries

Disliked: Cleanliness, property conditions & facilities, room comfort

Suggestions for you

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just don’t stay here spend your money on better people and a nicer place
Stayed 3 nights in Aug 2019

6/10 Okay

Pamela

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good for the price

The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
Stayed 8 nights in Jul 2019

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