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Tensing Pen Hotel

4.0 star property
Elegant beach hotel and outdoor pool

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Photo gallery for Tensing Pen Hotel

Aerial view
Property preview
Tree House | Balcony
Point of interest
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
West End Road, P.O. Box 3013, Negril, Westmoreland
  • Place, Rick's Cafe
    ‪4 min walk‬
  • Place, Negril Lighthouse
    ‪20 min walk‬
  • Place, Negril Cliffs
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Garden View

Superior Garden View | In-room safe, individually decorated, individually furnished

Superior Garden View

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Negril

Located in West End, Tensing Pen Hotel is 1 mi (1.7 km) from Negril Cliffs and within a 15-minute drive of other popular attractions like Seven Mile Beach. This 25-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Rick's Cafe - 4 min walk - 0.3 miles
  • Erica's Cafe - 12 min walk - 0.6 miles
  • Negril Lighthouse - 20 min walk - 1.1 miles
  • Negril Cliffs - 2 min drive - 1.2 miles
  • Barney's Botanical Garden Jamaica - 2 min drive - 1.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 110 min drive

Restaurants

  • ‪Rick's Café - ‬3 min walk
  • ‪MyBeach jamaica - ‬5 min drive
  • ‪Sweet Spice Restaurant - ‬6 min drive
  • ‪Juici Patties - ‬5 min drive
  • ‪Push Cart - ‬16 min walk

About this property

Tensing Pen Hotel

Elegant beach hotel and outdoor pool
Tensing Pen Hotel features an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for USD 100.00 per person one-way. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Other amenities at this beach hotel include coffee/tea in a common area, a terrace, and laundry facilities.
Guests can stay connected with free WiFi. Refrigerators, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Tensing Pen Hotel is listed in the 2021 Travel + Leisure 500.

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9.6 out of 10, Exceptional, 199 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lodge

Things to do

  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 PM
Late check-in subject to availability
Late check-in fee for check-in between noon and 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 60.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 100.00 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (up to 12 years old)
  • Late check-in fee for check-in between noon and 8:00 PM
  • Rollaway bed fee: USD 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Pen Hotel
Tensing Pen
Tensing Pen Hotel
Tensing Pen Hotel Negril
Tensing Pen Negril
Tensing Pen Jamaica
Tensing Pen Hotel Hotel
Tensing Pen Hotel Negril
Tensing Pen Hotel Hotel Negril

Frequently asked questions

Is free cancellation available at Tensing Pen Hotel?

Tensing Pen Hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do near Tensing Pen Hotel?

This hotel is situated in West End, just steps from Rick's Cafe. You'll also find Seven Mile Beach and Negril Cliffs within a short drive.

Is there parking available at Tensing Pen Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Tensing Pen Hotel?

Spa services at the hotel include prenatal massages, sports massages, and reflexology.

Does Tensing Pen Hotel feature a casino at the property?

No, Tensing Pen Hotel doesn't have a casino.

Is there an indoor pool at Tensing Pen Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Tensing Pen Hotel?

This waterfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Tensing Pen Hotel?

No, this hotel doesn't have a spa tub.

Does Tensing Pen Hotel have a restaurant that serves breakfast?

Yes, Tensing Pen Hotel serves free continental breakfast at The Lodge each morning.

Does Tensing Pen Hotel allow pets to stay free of charge?

No, pets aren't allowed at Tensing Pen Hotel.

Does Tensing Pen Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Tensing Pen Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a patio where guests can enjoy ocean or garden views.

Does Tensing Pen Hotel host weddings?

There are wedding services available at Tensing Pen Hotel if that's in your vacation plans.

Tensing Pen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 188 out of 232 reviews
Rating 8 - Good. 35 out of 232 reviews
Rating 6 - Okay. 5 out of 232 reviews
Rating 4 - Poor. 4 out of 232 reviews
Rating 2 - Terrible. 0 out of 232 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Pavlo

Stayed 3 nights in Aug 2025

10/10 Excellent

Ross

Stayed 2 nights in Jul 2025

10/10 Excellent

Sherry

Stayed 4 nights in Jul 2025

10/10 Excellent

Shanta

Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful, quiet, peaceful, and serene.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great place beautiful and the best of all great customers service very friendly staff I wish all Jamaica was like this place the price is the best part the food is incredible the drinks are great my room was the must beautiful room and very clean the staff is all great thank you all for the great time I will recommend this place to anyone who like to have a great and peaceful time
Stayed 1 night in Jun 2025

10/10 Excellent

Michael Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly hospitable staff. Great location away from crowds of 7mile. Stop at Murphy’s for their pineapple lobster, Miss Penny’s and Kool Vybez.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alena

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Allison

Liked: Staff & service
Goergous property grounds and staff. Incredible location. The room itself was dirty and unkept. Do not stay in garden room if you are looking for luxury. Food is meh.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and resort

Beautiful resort, we only stayed for one night and loved it, wish we stayed longer! The location is stunning!
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 4 nights in Sep 2024

10/10 Excellent

matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tensing Pen is a fabulous place. It’s showing its age a bit, and isn’t what was when I came in 2012, when it was world class, but then Negril seems to have struggled a bit as well. Despite these deficits, it remains an amazing place to completely relax, unwind, and go off grid. If you like the bohemian feel and want to step away to another world, this is the spot. The natural beauty, combined with great food, and wonderful staff make this a hidden gem.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dorota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Magical Retreat - Tensing Pen Hotel What a beautiful surprise! My husband and I travel extensively, and we believe that the hotel you choose plays a significant role in making a vacation truly memorable. I can’t say enough good things about the Tensing Hotel—it’s simply magical. From the moment we arrived, it felt as though we had the entire place to ourselves. We stayed in a villa with an ocean view, and it was worth every penny of the upgrade. Waking up to the sight of the ocean each morning was nothing short of breathtaking. The food at Tensing is exquisite. The quality, the menu—everything is prepared fresh to order by a talented chef. It’s a paradise, secluded yet sophisticated, with a design that beautifully reflects Jamaican culture. We are definitely coming back! Beyond the hotel itself, the Jamaican people are incredibly kind and welcoming, which added to the overall experience. I don’t think this warmth is unique to just this hotel; it seems to be a hallmark of Jamaican hospitality in general.
Stayed 5 nights in Aug 2024

10/10 Excellent

Howard, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
The place was quiet and unique. AC was cool and they cleaned up well after hurricane.
Stayed 3 nights in Jul 2024

10/10 Excellent

ALLEN T, SEAFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 7 nights in May 2024

10/10 Excellent

Chanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, romantic, beautiful place. Staff were awesome! food delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing experience - Tensing Pen!

Tensing Pen was by far one of the best resorts we have ever stayed at. The staff and team at the resort were friendly and personal. I went for my birthday and they all wished me warm wishes on the day. They went out of their way to make us feel like valued guests, something you don’t experience at a large resort. Their accommodations are wonderful and the location is a dream. From check in, to dinner to hanging out by the pool at the resort, truly an experience we will never forget. The Tensing Pen resort is the best out there.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vincent

Stayed 2 nights in Nov 2023

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone extremely help and nice, would recommend 10/10
Stayed 3 nights in Aug 2023

10/10 Excellent

Nadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Tensing. It took me 3 weeks to find this place. The hotel staffs were excellent including our driver Tony. My hubby and I had a wonderful time and the scenery is so beautiful. Thanks guyssss !!!! Def gonna recommend you guys to our friends and family

10/10 Excellent

CHERYL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed every part of this resort. Quiet, intimate, great food, beautiful grounds, amazing cliffs, no beach beggars, friendly staff, 3 beautiful dogs on site, snorkeling and bridge jumping! Just a great experience and I will definitely go back and recommend. If you are looking for a crazy drunken party scene you won’t find it here. If you want cheap all inclusive food you won’t find it here. This is a place to unwind and relax. Perfect for what we wanted.

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and chill atmosphere. Friendly and helpful staff.
Stayed 2 nights in Mar 2023