2/10 Terrible
Luke C.
4 nov. 2025
No le gustó: Limpieza
Stunning home, but our stay raised health, functionality, privacy, and response-time concerns.We booked for the hot tub and electric sauna—key features—but neither worked safely or as advertised. On arrival the hot tub water was green/grey, opaque, and smelled non-chlorinated; you couldn’t see the side jets. We messaged the host immediately with photos via VRBO, then texted both numbers and left a voicemail. No reply for 18 hours, until a co-host responded. VRBO confirmed there was no app issue.A technician arrived and voiced serious concern about water quality. Despite chlorine pucks in the floater, filtration looked long-neglected and there was effectively no chlorine residual—unsanitary. We’d been told the tub was “shocked” the day before; the tech said the water state made that impossible. After a full drain, filter/intake work, refill, and sanitation (3 hours), we were told the tub needed 24 hours before safe use—i.e., not until the last night.The barrel sauna (Harvia 3.5 kW) underperformed: after 1.5 hours the rocks barely produced warm steam, only one row of the heating elements actually works, and drafts through the floorboards kept it chilly.Privacy concern: one exterior camera appears to have line of sight to a bathroom window with no blind.The house is well-appointed, but the core amenities we booked for were unusable or unsafe, and communication lagged. Please improve hot-tub maintenance, repair the sauna, add a bathroom blind, and respond faster to guests
Luke C.
Se hospedó 3 noches en octubre de 2025