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Hotel Costaustralis

3.5 star property

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Photo gallery for Hotel Costaustralis

Front of property
Property video
Restaurant
Suite | Premium bedding, down comforters, in-room safe, laptop workspace
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Pedro Montt 262, Natales, Magallanes, 6160000
  • Place, Costanera
    ‪3 min walk‬
  • Place, Puerto Natales Casino
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪12 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Twin Room, Sea View

9.2 out of 10
Wonderful
(31 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Double Room, Sea View

9.0 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, in-room safe, laptop workspace

Standard Single Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, laptop workspace

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down comforters, in-room safe, laptop workspace

Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, laptop workspace

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room Standard

Premium bedding, down comforters, in-room safe, laptop workspace

Twin Room Standard

  • 247 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Superior with Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Superior with Sea View

  • Sea view
  • 269 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Superior with Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Triple Room Superior with Sea View

  • Sea view
  • 365 sq ft
  • Sleeps 3
  • Free WiFi

About the neighborhood

Puerto Natales

Hotel Costaustralis places you next to Última Esperanza Fjord and Costanera. This 110-room, 3.5-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Costanera - 3 min walk - 0.2 miles
  • History Museum - 4 min walk - 0.3 miles
  • Puerto Natales Casino - 8 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Cueva del Milodon - 12 min walk - 0.7 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive

Restaurants

  • ‪Santolla - ‬6 min walk
  • ‪Café Artimaña - ‬6 min walk
  • ‪Baguales Brewery & Restaurant - ‬7 min walk
  • ‪La Terraza - ‬6 min walk
  • ‪La Tapera - ‬5 min walk

About this property

Hotel Costaustralis

At Hotel Costaustralis, guests have access to free WiFi in public areas, a 24-hour business center, and free use of bicycles. Airport transportation is made easy with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
LED TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Safes and wardrobes or closets are also standard.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Costaustralis

Costaustralis Hotel

Costaustralis Puerto Natales

Hotel Costaustralis

Hotel Costaustralis Puerto Natales

Costa Australis Puerto Natales

Hotel Costaustralis Puerto Natales, Aisen Region, Chile

Hotel Costaustralis Natales

Costaustralis Natales

Hotel Costaustralis Puerto Natales

Hotel Costaustralis Hotel

Hotel Costaustralis Natales

Hotel Costaustralis Hotel Natales

Frequently asked questions

What's there to do around Hotel Costaustralis?

Located steps from Costanera, this hotel is in Natales, and within a 10-minute walk of Puerto Natales Casino and Plaza de Armas. You'll also find Mirador Cerro Dorotea and Última Esperanza Fjord less than a mile away.

How much does it cost to stay at Hotel Costaustralis?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Costaustralis on May 16, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Costaustralis?

No, there isn't parking available at the hotel.

Does Hotel Costaustralis feature a casino at the property?

No, Hotel Costaustralis doesn't have a casino.

Will I find an indoor pool at Hotel Costaustralis?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Costaustralis?

Couples will appreciate amenities at this hotel, including premium bedding and a rainfall showerhead in each guestroom, and some feature sea view.

Does Hotel Costaustralis have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Costaustralis have a restaurant that serves breakfast?

Yes, Hotel Costaustralis serves free buffet breakfast each morning from its restaurant.

Will Hotel Costaustralis allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Costaustralis.

Does Hotel Costaustralis have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Costaustralis?

The closest major airport to Hotel Costaustralis is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.6 mi away (19 minutes by car).

Can I book a room with a balcony at Hotel Costaustralis?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy sea and city views.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 547 reviews
Rating 8 - Good. 146 out of 547 reviews
Rating 6 - Okay. 40 out of 547 reviews
Rating 4 - Poor. 17 out of 547 reviews
Rating 2 - Terrible. 23 out of 547 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 1 night in Feb 2026

10/10 Excellent

Wah Lee

Stayed 2 nights in Feb 2026

8/10 Good

Heidi, Ponte Vedra

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good not great.
Stayed 1 night in Feb 2026

6/10 Okay

Sandra

Stayed 1 night in Jan 2026

6/10 Okay

JENNY

Liked: Cleanliness
This hotel is pricey. Even the basic rooms without bay view cost over $225. The view from the rooms facing the bay and the mountains is beautiful! Of course, they are more expensive.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful view, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Yuriy

Very happy about this hotel. From staff to location to rooms everything was top.
Stayed 1 night in Jan 2026

6/10 Okay

john

Traveled with partner
Disliked: Amenities, property conditions & facilities
Average and edible but nothing special.
Stayed 3 nights in Dec 2025

8/10 Good

Heather

Stayed 1 night in Jan 2026

6/10 Okay

Alexander

I booked this hotel for my husband and son . I expected them to have a beautiful view to the lake. It is an expensive room but the view is to the garbage outside. I am disappointed because I booked the same hotel when they are on their way back from their hike.
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025

8/10 Good

Aizhen

Stayed 1 night in Dec 2025

10/10 Excellent

Joaquin

Stayed 1 night in Dec 2025

10/10 Excellent

Lavina, Vancouver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly and helpful staff. Could have used a coffee machine and fridge in room and maybe one English channel, even CNN Staff helped me with arranging a tour! Decent number that sooke english
Stayed 3 nights in Nov 2025

2/10 Terrible

Laura

Traveled with family
Liked: Property conditions & facilities
Terrible service food awful and over priced for the taste
Stayed 2 nights in Sep 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

SHIYIN

Stayed 1 night in Oct 2025

8/10 Good

Hong Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with great scenery. Helpful and nice staff.
Stayed 1 night in Sep 2025

6/10 Okay

Ferial, Irvine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful view
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the water from every room.
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Disliked: Property conditions & facilities
Helpful staff, put the room I requested is not given. The staff doesn’t read room requests. Just OK.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Mi habitación miraba directo a la costanera. El desayuno bueno y variado. Todos los empleados fueron muy amables y simpáticos. Volvería a quedarme en el hotel.
Stayed 3 nights in Apr 2025

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