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Hostal El Refugio

1.0 star property
Central hostel with free breakfast connected to the airport in Natales

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Photo gallery for Hostal El Refugio

Basic Double Room | 1 bedroom, free WiFi
In-room dining
Hair dryer, towels, soap, shampoo
Basic Double Room | 1 bedroom, free WiFi
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

Map
valdivia, 807, Natales, Magallanes y la Antártica Chilena
  • Plaza de Armas
    ‪7 min walk‬
  • Puerto Natales Casino
    ‪12 min walk‬
  • Costanera
    ‪20 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪10 min drive‬

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Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, free WiFi

Basic Double Room

  • 54 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

In-room dining

Basic Twin Room

  • 54 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Puerto Natales

Hostal El Refugio places you within a short walk of Plaza de Armas and within a mile (2 km) of History Museum. The 5 rooms at this hostel include refrigerators and microwaves and guests can enjoy free breakfast. Located centrally in Natales, it's connected to the airport and also close to Puerto Natales Casino and Old Pier.
View more Hostels in Puerto NatalesOpens in a new window

What's nearby

  • Plaza de Armas - 7 min walk - 0.4 miles
  • Puerto Natales Casino - 12 min walk - 0.7 miles
  • Cueva del Milodon - 18 min walk - 1.0 mile
  • Costanera - 20 min walk - 1.1 miles
  • Mirador Cerro Dorotea - 2 min drive - 1.1 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬13 min walk
  • ‪Asador Patagónico - ‬10 min walk
  • ‪La Picada de Carlitos - ‬10 min walk
  • ‪Pizzeria Napoli - ‬9 min walk
  • ‪Last Hope Distillery - ‬5 min walk

About this property

Hostal El Refugio

Central hostel with free breakfast connected to the airport in Natales
Guests of Hostal El Refugio have access to free WiFi in public areas. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
Guests can expect to find free WiFi. Refrigerators, microwaves, and ovens are other standard amenities. Bathrooms are shared.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • No elevator

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Frequently asked questions

What is there to do close to Hostal El Refugio?

This hostel is located in Natales, a short 13-minute walk from Plaza de Armas and also 16 minutes on foot from Puerto Natales Casino. You'll also find History Museum and Cueva del Milodon less than a mile away.

Is parking available on site at Hostal El Refugio?

No, there isn't parking at this hostel.

Does Hostal El Refugio feature a casino?

No, Hostal El Refugio doesn't have a casino.

Will I find an indoor pool at Hostal El Refugio?

No, there is no indoor pool at this hostel.

Does Hostal El Refugio have a hot tub?

No, there isn't a spa tub at this hostel.

Does Hostal El Refugio feature a restaurant that includes a breakfast menu?

Hostal El Refugio offers free self-serve breakfast each morning though there is no restaurant.

Will Hostal El Refugio allow pets to stay for free?

No, pets aren't allowed at Hostal El Refugio.

Are there connecting rooms at Hostal El Refugio?

No, this hostel doesn't feature connecting guestrooms.

How far is the airport from Hostal El Refugio?

The closest major airport to Hostal El Refugio is Puerto Natales (PNT-Teniente J. Gallardo), which is 6.1 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Hostal El Refugio?

No, at Hostal El Refugio, there aren't any rooms that list a balcony.

Hostal El Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Stayed 3 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Stayed 1 night in Mar 2025

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Stayed 3 nights in Mar 2025

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
Stayed 3 nights in Jan 2025