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Best Western Patagonia

3.5 star property

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Photo gallery for Best Western Patagonia

Exterior
Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278
  • Place, Mirador Cerro Dorotea
    ‪3 min drive‬
  • Place, Costanera
    ‪3 min drive‬
  • Place, Cueva del Milodon
    ‪4 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Ocean View

Standard Room, 3 Twin Beds, Non Smoking, Ocean View | View from room

Standard Room, 3 Twin Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Standard Room, 2 Twin Beds, Non Smoking, Ocean View | View from room

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Puerto Natales

Within a short walk of Última Esperanza Fjord, Best Western Patagonia is within 2 miles (3 km) of Costanera. This 3.5-star hotel has 34 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Mirador Cerro Dorotea - 3 min drive - 1.3 miles
  • Costanera - 3 min drive - 1.5 miles
  • Cueva del Milodon - 4 min drive - 1.7 miles
  • Puerto Natales Casino - 5 min drive - 2.2 miles
  • Plaza de Armas - 6 min drive - 2.4 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 16 min drive

Restaurants

  • ‪El Asador Patagónico - ‬4 min drive
  • ‪Santolla - ‬4 min drive
  • ‪Mesita Grande - ‬4 min drive
  • ‪Café Artimaña - ‬4 min drive
  • ‪Baguales Brewery & Restaurant - ‬5 min drive

About this property

Best Western Patagonia

Best Western Patagonia features 2 hot tubs, a sauna, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and a reception hall.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Electric kettles, safes, and phones are also standard. Change of towels is available on request.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Weskar Patagonian Lodge
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  • Parking included
  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Borde Glaciar

Things to do

  • 2 hot tubs
  • Books
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking
  • Table tennis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during June, July, and August.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Laundry fee: CLP 10000
  • Hot tub fee: CLP 30000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see around Best Western Patagonia?

This hotel is located in Natales within a short 9-minute walk of Última Esperanza Fjord. You'll also find Costanera and Puerto Natales Casino within a short drive.

Is there parking available at Best Western Patagonia?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Patagonia have a casino at the property?

No, Best Western Patagonia doesn't have a casino.

Will I find an indoor pool at Best Western Patagonia?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What do couples enjoy most about Best Western Patagonia?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Best Western Patagonia?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Patagonia have a restaurant with a breakfast menu?

Yes, Best Western Patagonia serves free buffet breakfast at Borde Glaciar each morning.

Will Best Western Patagonia allow pets to stay for free?

No, pets and service animals aren't allowed at Best Western Patagonia.

Are there connecting rooms at Best Western Patagonia?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Patagonia?

The closest major airport to Best Western Patagonia is Puerto Natales (PNT-Teniente J. Gallardo), which is 4 mi away (16 minutes by car).

Are there rooms with balconies at Best Western Patagonia?

No, there aren't any guestrooms with balconies at Best Western Patagonia.

Best Western Patagonia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 84 reviews
Rating 8 - Good. 12 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff , beautifully presented communal read, good restaurant
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 3 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 2 nights in Feb 2026

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff excellent
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Beautiful
Stayed 1 night in Feb 2026

10/10 Excellent

Siv

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel, great room and amazing view from the restaurant. The food in the restaurant was also very good, we loved staying here and would love to come back
Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Stayed 5 nights in Jan 2026

10/10 Excellent

ANDREW

Stayed 1 night in Jan 2026

10/10 Excellent

Valerie De

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to help us with our every need. They did our laundry, called us taxis, helped us with dinner reservations and bar needs, as well as move one of our rooms to the first floor when we had a group member have an accident in Torres Del Paine and need a first floor room due to a leg injury. The rooms were neat and clean and the property was beautiful. There is a little restaurant on the water just a short walk away along the coast and the food was amazing. The hot tubs were awesome but needed to be reserved in advance - highly recommend. This was an amazing hotel and the staff were top knotch.
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, stunning lake views, and wonderful staff. An incredibly relaxing and memorable stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

IRYNA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful view, nice restaurant and friendly staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Aarti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the hotel is about 1.6 miles from the town center, the view more than makes up for it. Getting into town was easy with readily available Ubers and taxis, and tours and transfers conveniently included the hotel on their routes. A good breakfast was included; however, unlike some hotels, they do not offer a packed breakfast for early departures, so a bit of planning is needed. Overall, it was a great stay and I would happily return.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Hotel was clean and the staff was helpful. Berzain, who served us dinner, was very friendly and knowledgeable.
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Great food. Wonderful staff. For sure the nicest Best Western in the Western Hemisphere!
Stayed 2 nights in Dec 2025

6/10 Okay

Limor, Ithaca

Traveled with family
The room was very noisy - noise from the lobby and the resturant. Also from the sitting area above the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness
Great breakfast and a great dinner experience at night. Helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Jiping

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, efficient service, clean room, and of course, great breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

ellen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and perfect for commuting to Torres del Paine!
Stayed 3 nights in Apr 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Xiaohong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!
Stayed 2 nights in Mar 2025