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Best Western Patagonia

3.5 star property
Hotel in Natales with 2 hot tubs and free breakfast

Choose dates to view prices

Photo gallery for Best Western Patagonia

Sauna
Exterior
Check-in/check-out kiosk
Check-in/check-out kiosk
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278
  • Place, Costanera
    ‪3 min drive‬
  • Place, Plaza de Armas
    ‪4 min drive‬
  • Place, Puerto Natales Casino
    ‪4 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Ocean View

Standard Room, 3 Twin Beds, Non Smoking, Ocean View | View from room

Standard Room, 3 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Standard Room, 2 Twin Beds, Non Smoking, Ocean View | View from room

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Puerto Natales

Within a short walk of Última Esperanza Fjord, Best Western Patagonia is within 2 miles (3 km) of Costanera. This 3.5-star hotel has 34 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Mirador Cerro Dorotea - 2 min drive - 1.3 miles
  • Costanera - 3 min drive - 1.5 miles
  • Plaza de Armas - 4 min drive - 2.0 miles
  • Puerto Natales Casino - 4 min drive - 2.0 miles
  • Old Pier - 4 min drive - 2.0 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 17 min drive

Restaurants

  • ‪Baguales Brewery & Restaurant - ‬4 min drive
  • ‪Slowly Bar - ‬4 min drive
  • ‪El Puesto Restobar - ‬4 min drive
  • ‪NOMAD Cafeteria de Especialidad - ‬4 min drive
  • ‪Cafe Kau - ‬4 min drive

About this property

Best Western Patagonia

Hotel in Natales with 2 hot tubs and free breakfast
Best Western Patagonia features 2 hot tubs, a sauna, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and a reception hall.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Electric kettles, safes, and phones are also standard. Change of towels is available on request.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Borde Glaciar

Things to do

  • 2 hot tubs
  • Books
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking
  • Table tennis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during June, July, and August.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Laundry fee: CLP 10000
  • Hot tub fee: CLP 30000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see around Best Western Patagonia?

This hotel is located in Natales within a short 7-minute walk of Última Esperanza Fjord. You'll also find Costanera and Puerto Natales Casino within a short drive.

How much does it cost to stay at Best Western Patagonia?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Best Western Patagonia on Dec 6, 2025 start from $176.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Patagonia?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Patagonia have a casino at the property?

No, Best Western Patagonia doesn't have a casino.

Will I find an indoor pool at Best Western Patagonia?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Best Western Patagonia good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does Best Western Patagonia have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Best Western Patagonia have a restaurant with a breakfast menu?

Yes, Best Western Patagonia serves free buffet breakfast at Borde Glaciar each morning.

Will Best Western Patagonia allow pets to stay for free?

No, pets and service animals aren't allowed at Best Western Patagonia.

Does Best Western Patagonia have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Patagonia?

The closest major airport to Best Western Patagonia is Puerto Natales (PNT-Teniente J. Gallardo), which is 4 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Best Western Patagonia?

No, there aren't any guestrooms with balconies at Best Western Patagonia.

Reviews

Best Western Patagonia Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 27 out of 38 reviews
Rating 8 - Good. 5 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

Reviews

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and perfect for commuting to Torres del Paine!
Stayed 3 nights in Apr 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Xiaohong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!
Stayed 2 nights in Mar 2025

6/10 Okay

HANNAH, CROYDON

Traveled with partner
Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Cory Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Curtis

Stayed 1 night in Jan 2025

10/10 Excellent

Daryl L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.
Stayed 1 night in Jan 2025

10/10 Excellent

Sassan

Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and the bed was very comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Lama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Restaurant is good. The driveway from the main road to the hotel is gravel and frankly atrocious. Cab drivers hated it.
Stayed 1 night in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth Marie

Traveled with family
Liked: Amenities
Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with amazing staff

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel just outside Puerto Natales

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!
Stayed 1 night in Nov 2024

8/10 Good

Sadik, Sao Mamede de Infesta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with excellent view to the lake and reasonable parking (unpaved road), closed to Ruta 9. Staff were very friendly. Public areas were ample and well kept. Would give 5*, but in my room there was no hot water in the shower...
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is awesome, they helped me out extending the checkout and stored my luggage when I needed to lunch after checkout. You could enjoy a walk from hotel to the downtown for about 25 minutes
Stayed 3 nights in Oct 2024