ibis Natal

3.5 star property

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Photo gallery for ibis Natal

Restaurant
A modern hotel room with a curved desk, a bed with a white bedspread, a headboard with a pink pattern, and a view of the sky through a window.
Interior entrance
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Avenida Lima e Silva 1921, Natal, RN
  • Place, Dunas Arena
    ‪3 min walk‬
  • Place, Federal University of Rio Grande do Norte
    ‪12 min walk‬
  • Place, Natal Sul Shopping Mall
    ‪14 min walk‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪29 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Natal

Located in Lagoa Nova, ibis Natal is within a 10-minute stroll of sights such as Dunas Arena and Heart's Hospital - Natal. This 3.5-star hotel has 144 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Dunas Arena - 3 min walk - 0.2 miles
  • Federal University of Rio Grande do Norte - 12 min walk - 0.7 miles
  • Natal Sul Shopping Mall - 14 min walk - 0.8 miles
  • Natal Shopping Center - 3 min drive - 1.5 miles
  • Midway Shopping Mall - 3 min drive - 1.7 miles

Getting around

  • Pitimbu Station - 7 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 40 min drive

Restaurants

  • ‪Rooftop Dunas - ‬8 min walk
  • ‪Pittsburg - ‬7 min walk
  • ‪Espetaria do Bezerra - ‬4 min walk
  • ‪Restaurante Suez - ‬2 min walk
  • ‪Hora do Pão - ‬5 min walk

About this property

ibis Natal

Guests of ibis Natal enjoy free WiFi in public areas, a 24-hour business center, and a computer station. Self parking is available for BRL 25.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include laundry facilities, a TV in a common area, and a reception hall.
32-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (BRL 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 78.75 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 53 per person
  • Covered self parking fee: BRL 25.00 per day
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Natal Arena Das Dunas Apartment
ibis Das Dunas Apartment
ibis Das Dunas
ibis Natal
ibis Natal Hotel
ibis Natal Natal
ibis Natal Hotel Natal

Frequently asked questions

Is free cancellation available at ibis Natal?

Ibis Natal provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at ibis Natal?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at ibis Natal on Jul 10, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of ibis Natal?

This hotel is situated in Lagoa Nova, just steps from Dunas Arena. You'll also find Midway Shopping Mall and Natal Shopping Center within a short drive.

Is there parking available at ibis Natal?

Yes, secured parking is offered for BRL 25 per day.

Does ibis Natal have a casino?

No, ibis Natal doesn't have a casino.

Will I find an indoor pool at ibis Natal?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis Natal?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a minibar, and a smart TV.

Does ibis Natal have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Natal feature a restaurant that includes a breakfast menu?

Yes, ibis Natal serves buffet breakfast each morning for a surcharge from its restaurant.

Will ibis Natal allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Natal for a fee of BRL 78.75 per pet, per night.

Does ibis Natal have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ibis Natal?

The closest major airport to ibis Natal is Natal (NAT-Governador Aluizio Alves Intl.), which is 16.8 mi away (40 minutes by car).

Are there rooms with balconies at ibis Natal?

No, there aren't any guestrooms with balconies at ibis Natal.

ibis Natal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 384 out of 636 reviews
Rating 8 - Good. 167 out of 636 reviews
Rating 6 - Okay. 56 out of 636 reviews
Rating 4 - Poor. 16 out of 636 reviews
Rating 2 - Terrible. 13 out of 636 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Solange

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
The guy who checked us in, after midnight was super friendly. It was nice to see that kind of energy at that time of night. Unfortunately, we didn’t have hot water in the shower and our door wouldn’t close properly from the outside. The free breakfast buffet was ok, the young man who made us omelettes was very friendly and did a good job.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good if in a budget

Good budget hotel, not in the safest area, but good for a quick overnight.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff a bit grumpy, but the hotel is good
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Rafaela

Normal
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Solange

Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Stayed 4 nights in May 2024
Verified

4/10 Poor

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay. Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Guilherme

Liked: Staff & service
Disliked: Property conditions & facilities
Falta manutenção. Apartamentos antigos, com problema na iluminação, paredes descascando, toalhas rasgadas. A localização é boa, equipe simpática, café da manhã gostoso, mas a infraestrutura não está legal.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

maria alicia

Liked: Staff & service
Restaurante
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Maria da Conceição

Liked: Cleanliness
Disliked: Amenities
A cama individual disponibilizada era uma poltrona reversível e nada confortável. Isso deveria ter sido informado no momento da reserva, assim como o pagamento do estacionamento. O cliente no momento da reserva entende que está incluso na diária, o uso da garagem, assim como em outros hóteis. IMPORTANTE reforçar com a "RECEPÇÃO", a cordialidade no atendimento aos hóspedes. A qualidade da internet no quarto é péssima, e a tv apesar de ser smart tv não acessava internet
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Fabiano Marcelo

Liked: Cleanliness, staff & service, amenities
Excelente custo x beneficio. Localização e estacionamento favoráveis.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Quarto e café da manhã.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lígia

Liked: Cleanliness, staff & service, amenities
Maravilhosa.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Virgilio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O atendente da madrugada nem citou ter estacionamento.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MedPrime Produtos Médicos

Liked: Cleanliness, staff & service, amenities
Comodidade
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Thais

Disliked: Staff & service, amenities
Quarto muito barulhento. Fica a menos de 3m de uma rodovia super movimentada. Equipe da recepção poderia pelo menos ter nos acomodado do outro lado do corredor; um pouco menos barulhento. Limpeza geral do quarto e banheiro precários; paredes sujas. Cortinas rasgadas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego Felipe

Liked: Cleanliness, staff & service, amenities
Hotel excelente, todos os funcionários muito bem solicitos e educados, nao tem piscina mas tem toda a infraestrutura que um hotel de ponta oferece a seus hóspedes, recomendoa todos!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities
Gostamos do Ibis pois sempre sabemos o que vamos encontrar. Serviço atencioso, limpeza e comodidade com preço justo e sem excessos que não damos muita importância e por isso não queremos pagar. Foi a primeira vez que percebi o serviço de bar 24 horas, cardápio enxutíssimo mas suficiente para nos deixar satisfeitos principalmente porque fizemos o check in as 03:00.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo, com bom atendimento. Café da manhã razoável.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Atendimento
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Isabela

Disliked: Staff & service, amenities
O café da manhã oferecido foi, sem exagero, o pior que já experimentei na região Nordeste. Às 9h30 — portanto ainda dentro do horário de funcionamento — não havia mais suco, ovos nem pão de queijo. O pão disponível estava duro, havia pouca variedade de frutas e, sobretudo, não existia reposição adequada dos itens. O principal problema não é apenas a qualidade, mas a falta de organização e de reposição. Se o café da manhã é anunciado até as 10h, é obrigação do estabelecimento garantir que todos os hóspedes sejam devidamente atendidos até esse horário, e não apenas os que chegam mais cedo. Solicito providências para correção dessa falha, a fim de evitar que outros hóspedes passem pela mesma experiência frustrante, incompatível com o padrão esperado do hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, amenities
Ryddig, fint, hyggelig betjening
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Leandro Augusto Alves da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa, atendimento ótimo e a localização perfeita para o Evento que a minha família foi.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel muito velho, roupas de banho sujas, cama desconfortável, estava sem água quente
Stayed 1 night in Dec 2025