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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Lobby
Fitness facility
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Broadway
    ‪6 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(94 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nashville

Located in Downtown Nashville, The Capitol Hotel Downtown, an Ascend Collection Hotel is within a 5-minute walk of Tennessee State Capitol and within 15 minutes of other popular attractions like Ryman Auditorium. This 3-star hotel has 128 rooms and welcomes guests with free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Tennessee State Capitol - 3 min walk - 0.2 miles
  • Broadway - 6 min walk - 0.4 miles
  • Ryman Auditorium - 8 min walk - 0.5 miles
  • Bridgestone Arena - 8 min walk - 0.5 miles
  • Country Music Hall of Fame and Museum - 13 min walk - 0.7 miles

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Skye Lounge - ‬1 min walk
  • ‪Frothy Monkey - ‬4 min walk
  • ‪Drusie & Darr - ‬2 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Guests of The Capitol Hotel Downtown, an Ascend Collection Hotel have access to karaoke, a gym, and free WiFi in public areas. Valet parking is available for USD 38.24 per night, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a microwave in a common area.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard.
Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 38.24 per night (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

Is free cancellation available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

The Capitol Hotel Downtown, an Ascend Collection Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Capitol Hotel Downtown, an Ascend Collection Hotel?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, an Ascend Collection Hotel on May 31, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Capitol Hotel Downtown, an Ascend Collection Hotel?

This hotel is situated in Downtown Nashville within a 10-minute walk of Broadway, Printer's Alley, and Ryman Auditorium. You'll also find Nissan Stadium and Bridgestone Arena less than a mile away.

Is there parking available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yes, secured valet parking is offered for USD 38.24 per night with in/out privileges. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a casino?

No, The Capitol Hotel Downtown, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

Is The Capitol Hotel Downtown, an Ascend Collection Hotel good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a restaurant that serves breakfast?

Yes, The Capitol Hotel Downtown, an Ascend Collection Hotel serves free self-serve breakfast at Craft Bar and Bistro each morning.

Will The Capitol Hotel Downtown, an Ascend Collection Hotel allow pets to stay for free?

No, pets aren't allowed at The Capitol Hotel Downtown, an Ascend Collection Hotel though service animals are welcome.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Capitol Hotel Downtown, an Ascend Collection Hotel?

The closest major airport to The Capitol Hotel Downtown, an Ascend Collection Hotel is Nashville International Airport (BNA), which is 8.4 mi away (18 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 23.7 mi away (40-minute drive).

Are there rooms with balconies at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, there aren't any guestrooms at The Capitol Hotel Downtown, an Ascend Collection Hotel that offer a balcony.

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1167 reviews
Rating 8 - Good. 350 out of 1167 reviews
Rating 6 - Okay. 229 out of 1167 reviews
Rating 4 - Poor. 108 out of 1167 reviews
Rating 2 - Terrible. 91 out of 1167 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Joseph Fred

Liked: Cleanliness, staff & service
Room was small
Stayed 2 nights in Mar 2026

4/10 Poor

james

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
CUSTOMER BEWARE!! I am still trying to receive a refund for overcharged parking. I noticed an excessive charge on my credit card statement and for the last three weeks have made numerous phone calls to both the hotel and PMC parking with no results. I am getting the “run-around.” I have a feeling they do this to all customers, hoping they don’t notice the excessive charge.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2026

2/10 Terrible

Eurie

Disliked: Cleanliness, staff & service, amenities
The staff was rude
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
I stayed in their newest building (Units ending 27 or higher, ex., I was in 428) and it was a really nice space, was clean and modern, bed was comfortable. The included breakfast on the 2nd floor was pretty similar to mid-tier hotel brands, I particularly enjoyed their bacon (not over or undercooked) and it was never close to running out of anything, the breakfast attendant was really on top of it. Front desk was kind during a very stressful time (Winter Storm Fern), valet was responsive. It was a really good experience and I would recommend it to others. Also super convenient to everything downtown, I had pizza at Roberta's a block away and BBQ at Puckett's two blocks away and they were both very good, easy walk to both.
Stayed 3 nights in Jan 2026

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities
Once I got over that this is a motel with some hotel amenities (valet, bar/restaurant), it was fine. The room looked new and was warm (stayed during ice storm). The staff was really great too. I didn’t love that any time a valet or housekeeping cart rolled by it sounded like a Sherman tank coming through the wall. But for the price it was fine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, courteous staff
Stayed 2 nights in Jan 2026

8/10 Good

Aleksandra

Stayed 1 night in Jan 2026

4/10 Poor

Yuriy

Traveled with group
Disliked: Staff & service, amenities
the breakfast was not tasty and did not appear fresh. Watery eggs, old looking fruit. I also was mistaken for a vagrant on my way to check out and was told that I couldn't come into the lobby multiple times before the plain clothes hotel employee realized I was not the person they had issues with the previous night.
Stayed 2 nights in Jan 2026

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities
the room had cockroaches in it and the bathroom door did not close due to a desk being in the way.
Stayed 3 nights in Dec 2025

6/10 Okay

Brandt

Tremendous Street noise
Stayed 1 night in Jan 2026

8/10 Good

Terence

Liked: Cleanliness
Clean
Stayed 2 nights in Jan 2026

10/10 Excellent

CRAIG

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had a great stay. The staff was very attentive, and our stay was very enjoyable. 2 thumbs up.
Stayed 1 night in Jan 2026

4/10 Poor

David

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Stayed 1 night in Dec 2025

2/10 Terrible

Luke

Poor customer service and untrustworthy! I was lied to and overcharged for parking. I called prior to booking to ask if they charge for parking. I was told they do not charge for parking. So I chose to book here instead of a hotel only 5 miles away where parking is free. Then when I arrived I was told I would be charged an outrageous amount per day for valet parking and that there was no self parking option. They told me to contact the manager by email, but I never received a reply or a resolution. I was forced to pay for parking access for two days, but instead of the amount they told me I would be charged, the actual bill to my credit card was even higher. I will never rebook at a hotel I can't trust with my credit card, and especially not one that lies just to get people to book.
Stayed 2 nights in Dec 2025

6/10 Okay

Richard

Disliked: Staff & service, amenities
This is a no-frills hotel that shows its age. Water pressure was very low, and the plumbing made loud squealing noises during showers. Access to the elevator requires going outside the lobby, which felt inconvenient and somewhat unsafe. The bed frame was very squeaky, and sound traveled easily through the walls due to poor insulation. The restaurant/bar was empty with zero customers.
Stayed 1 night in Jan 2026

8/10 Good

Tobin

Stayed 3 nights in Dec 2025

2/10 Terrible

Zara

Stayed 7 nights in Dec 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Clean, fabulous staff
Stayed 3 nights in Dec 2025

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean renovated facilty, downside was lead to believe valet was the only parking option. I registered with valet put a card on file , that card was not charged for valet , instead the hotel charged a card not authorized for valet without my permission, when i called them about the charge they said you left card for incidentals , i said no i left a different card for valet yall charged an unauthorized card for valet!! Get things straight with front desk before you get ripped off
Stayed 2 nights in Dec 2025

6/10 Okay

Christopher

Breakfast was great, the room was on point, but the only down fall is, i was not told before i booked my room that there was valet parking and how much it was going to be.
Stayed 1 night in Dec 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door was an interesting choice, could update the TVs
Stayed 3 nights in Dec 2025

10/10 Excellent

CRAIG

Stayed 2 nights in Dec 2025

8/10 Good

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025

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