8/10 Good
Sandra
Traveled with partner
Nov 11, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our 1 week stay at this hotel and would stay again. Had some glitches that got worked out. Paid ahead of time for a room with a view. Got assigned ground floor staring at a cement wall. They moved us the next day. For me the view was worth the upcharge; I loved it. We were there in November. The heat did not work in our room for 2.5 days or so. Didn't freeze but was glad when they finally got that worked out. Parking is expensive but it's a city and I knew before I went. 11th floor front desk, dining area and lounge- attractive and comfortable. Breakfast was above what most hotels do. Great choices, clean and welcoming area, good coffee, but for Pete's sake, I'm begging you, add biscuits to the menu. THE STAFF IS EXCELLENT, welcoming, friendly and helpful. Nice guys working valet. Housekeeping was great. Very good location in the Gulch, a decent walk which felt safe to downtown- Broadway, Country Music Hall of Fame, the Ryman. Good restaurants, and music right in the Gulch. We had a king room which was clean and large. It included a small dining table, couch, coffee table, foot stool, comfortable chairs. Not lush but appreciated. Large frig w icemaker, stove top, microwave, cups, dishes and some utensils etc. I was impressed. The bathroom was clean, good towels. I'm short- the sink was high; the mirror was also high and was surrounded by a retina burning bright light, but that's minor. Overall worth the money, hope to stay there again!
Sandra
Stayed 7 nights in Nov 2025