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Best Western Plus Hotel Plaza

4.0 star property
Hotel with a rooftop terrace, 8-minute walk to Spaccanapoli

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Photo gallery for Best Western Plus Hotel Plaza

View from property
Standard Room, 1 Double Bed (Bed is French Bed) | Minibar, in-room safe, desk, soundproofing
Lobby sitting area
Daily buffet breakfast (EUR 10 per person)
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Piazza Principe Umberto I, 23, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Place, Naples Underground
    ‪13 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Family Room, Multiple Beds

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

7.4 out of 10
Good
(8 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed) | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed (Bed is French Bed)

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace | Minibar, in-room safe, desk, soundproofing

Junior Suite, Multiple Beds, Terrace

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Front of property

UNA Hotels Napoli

Naples City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$110 nightly
The price is $133
Feb 9 - Feb 10
Total with taxes and fees
UNA Hotels Napoli

About the neighborhood

Naples

Located in Naples City Centre within a short walk of Spaccanapoli, Best Western Plus Hotel Plaza is within a mile (2 km) of other popular sights such as Naples National Archaeological Museum. This 4-star hotel has 57 rooms and welcomes guests with 24-hour room service, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Corso Umberto I - 3 min walk - 0.2 miles
  • Piazza Giuseppe Garibaldi - 3 min walk - 0.2 miles
  • Spaccanapoli - 5 min walk - 0.3 miles
  • Naples Underground - 13 min walk - 0.7 miles
  • Port of Naples - 20 min walk - 1.1 miles

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples Intl. Airport (NAP) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Pizzeria Scugnizzo - ‬5 min walk
  • ‪Sfogliatelab - ‬5 min walk
  • ‪Gran Caffè Novara - ‬5 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk

About this property

Best Western Plus Hotel Plaza

Hotel with a rooftop terrace, 8-minute walk to Spaccanapoli
Best Western Plus Hotel Plaza offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is EUR 25 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, refrigerators, and minibars are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Free WiFi
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Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Covered self parking fee: EUR 25 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

What can I see near Best Western Plus Hotel Plaza?

This hotel is situated in Naples City Centre, just steps from Piazza Giuseppe Garibaldi, and within a 10-minute walk of Spaccanapoli and Corso Umberto I. You'll also find Via Toledo and Port of Naples within a short drive.

How much does it cost to stay at Best Western Plus Hotel Plaza?

As of Jan 28, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Plaza on Jan 29, 2026 start from $116.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Hotel Plaza?

Yes, covered parking is offered for EUR 25 per day with in/out privileges.

Does Best Western Plus Hotel Plaza feature a casino?

No, Best Western Plus Hotel Plaza doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel Plaza?

No, there is no indoor pool at this hotel.

Is Best Western Plus Hotel Plaza good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a rainfall showerhead.

Does Best Western Plus Hotel Plaza have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Hotel Plaza have a restaurant that serves breakfast?

Yes, Best Western Plus Hotel Plaza serves buffet breakfast each morning for a surcharge from its cafe.

Will Best Western Plus Hotel Plaza allow pets to stay for free?

Yes, dogs can stay for free at Best Western Plus Hotel Plaza.

Are there connecting rooms at Best Western Plus Hotel Plaza?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Hotel Plaza?

The closest major airport to Best Western Plus Hotel Plaza is Naples Intl. Airport (NAP), which is 2.5 mi away (18 minutes by car).

Can I book a room with a balcony at Best Western Plus Hotel Plaza?

Yes, every guestroom at Best Western Plus Hotel Plaza comes with a balcony.

Best Western Plus Hotel Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 693 reviews
Rating 8 - Good. 284 out of 693 reviews
Rating 6 - Okay. 166 out of 693 reviews
Rating 4 - Poor. 63 out of 693 reviews
Rating 2 - Terrible. 36 out of 693 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

HENRY

Disliked: Cleanliness, staff & service, amenities
Tuve problemas
Stayed 1 night in Oct 2025

8/10 Good

Anh, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located a five-minute walk from the central station and a 15-minute walk from the old town.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald, Pacifica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.
Stayed 1 night in Oct 2025

6/10 Okay

Sally

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service.
View from our bedroom
View from the rooftop terrace
Stayed 5 nights in Sep 2025

10/10 Excellent

Guylène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Cattleya

Traveled with group
Liked: Staff & service
The hotel itself is good, a bit pricey around the neighborhood. Outside the hotel, we can see garbage everywhere. Not the hotel fault, but the government needs to do something so that foreign tourists like us feel comfortable and safe walking around (especially at night).
Stayed 1 night in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia, Roatan

Stayed 1 night in Aug 2025

8/10 Good

Marci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. Nothing over the top. The staff was nice a very helpful. Decent location being near the train station and walking distance to lots of dining options. The breakfast buffet was really good. For a night or two great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian, Sun City West

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Win Sum

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!
Stayed 4 nights in Jun 2025

10/10 Excellent

Monica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the breakfast was excellent.
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing, far from 4 star. Rooms are basic, walk in shower was a very small cubical and air con was in effective and noisy.
Stayed 1 night in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Stayed 1 night in Jun 2025

6/10 Okay

Cathy

Traveled with partner
Disliked: Amenities
Hotel rooms are small and dark. Hotel was in an ok location
Stayed 1 night in Jun 2025

6/10 Okay

Carolyn

Traveled with group
Liked: Staff & service
Disliked: Amenities
The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Stayed 3 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station but area around hotel is quite rough, run down and dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre un peu petite mais très bien. Nous avons prit une chambre supérieur, elle était moderne. Petit déjeuné très bon et varié. Espace salon/bar très bien. Nous avons aimé notre séjour!
Stayed 3 nights in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only here for a stopover after a late flight. Hotel is in a great central location, welcoming and clean. Ideal for us
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

igor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad servicr
Stayed 5 nights in Apr 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples was good

Loved it and great location
Stayed 2 nights in Apr 2025

10/10 Excellent

olufemi

Stayed 2 nights in Mar 2025