The place was very nice. However, we had a problem with the sliding door. I reported it to the management company and they said they couldn't have maintenance come out on the weekend. I was told that they could send someone out with some oil. That person never showed up and we went for a walk on the beach. long story shorter, when I spoke with epic again I was told someone had come out, but we were not there (no one called us or set up a time). Finally, I was told that someone would come out on Monday and that they had never had a complaint. We felt unsafe without a safe exit in case of fire and so we checked out and got another place. The last communication I received was "no one else complained, have a great day". I think Epic could have handled the situation better. I did request to speak with Epic's owner but my email was apparently ignored.