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The County Hotel

5.0 star property
Edwardian hotel in Napier with a restaurant

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Photo gallery for The County Hotel

Front of property
Library
Interior
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Dinner served, international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
12 Browning Street, Napier, 4001
  • Place, Marine Parade
    ‪2 min walk‬
  • Place, Art Deco Trust
    ‪2 min walk‬
  • Place, War Memorial Conference Center
    ‪2 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double or Twin Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Living area | 32-inch flat-screen TV with digital channels, TV, books

Luxury Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Napier

Located in Napier South, The County Hotel is next to popular attractions like Marine Parade and Art Deco Trust. Each of the 18 rooms at this 5-star hotel includes a minibar, a coffee maker, and a flat-screen TV.

What's nearby

  • Marine Parade - 2 min walk - 0.1 miles
  • Napier Beach - 2 min walk - 0.1 miles
  • Art Deco Trust - 2 min walk - 0.1 miles
  • War Memorial Conference Center - 2 min walk - 0.1 miles
  • National Aquarium of New Zealand - 19 min walk - 1.1 miles

Getting around

  • Napier (NPE-Hawke's Bay) - 13 min drive

Restaurants

  • ‪Rogue Hop - ‬3 min walk
  • ‪Art Deco Masonic Hotel - ‬2 min walk
  • ‪Cappadonna Cafe - ‬5 min walk
  • ‪The Bach - ‬3 min walk
  • ‪The Rose - ‬2 min walk

About this property

The County Hotel

Edwardian hotel in Napier with a restaurant
Renovated in 2022, The County Hotel offers free WiFi in public areas, meeting rooms, and a library. Self parking is available for NZD 15.00 per day. A multilingual staff is on hand to assist with tours/tickets and luggage storage. Other amenities at this luxury hotel include express check-out, laundry facilities, and wedding services.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Memory foam beds are dressed in Egyptian cotton sheets and bathrooms offer jetted tubs, hydromassage showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and ceiling fans. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Suite, 1 King Bed, Ocean View | Balcony view
Art Deco Masonic Hotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,000 reviews
$132 nightly
The price is $154
Jan 14 - Jan 15, 2026
Total with taxes and fees
Art Deco Masonic Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (NZD 15 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • High-pile carpet in room
  • No elevator
  • Thin carpet in public areas

More

  • 2 floors
  • Built in 1908
  • Edwardian architecture
  • Reception hall
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: NZD 65.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 55.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in fee: NZD 65.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

Frequently asked questions

What's there to see near The County Hotel?

This hotel is situated in Napier South, just steps from Marine Parade and War Memorial Conference Center, and within a short walk of Napier Beach. You'll also find Napier Prison and Bluff Hill Domain Lookout less than a mile away.

Will I be able to park at The County Hotel?

Yes, secured parking is offered for NZD 15.00 per day with in/out privileges. You'll find a max of 1 space per unit.

Does The County Hotel have a casino?

No, The County Hotel doesn't have a casino.

Is there an indoor pool at The County Hotel?

No, there is no indoor pool at this hotel.

Is The County Hotel good for couples?

There are many amenities for couples at this hotel, including a restaurant and private dining plus some guestrooms feature fireplaces.

Are there hot tubs at The County Hotel?

No, but all guestrooms at this hotel have jetted bathtubs.

Does The County Hotel have a restaurant with a breakfast menu?

No, The County Hotel doesn't have a restaurant that serves breakfast.

Does The County Hotel allow pets to stay free of charge?

No, pets aren't allowed at The County Hotel.

Are there connecting rooms at The County Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The County Hotel?

The closest major airport to The County Hotel is Napier (NPE-Hawke's Bay), which is 5.1 mi away (13 minutes by car).

Can I book a room with a balcony at The County Hotel?

Yes, some guestrooms at The County Hotel offer a balcony and may feature city views.

Does The County Hotel offer wedding services?

There are wedding services available at The County Hotel if that's in your vacation plans.

The County Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 511 out of 711 reviews
Rating 8 - Good. 153 out of 711 reviews
Rating 6 - Okay. 34 out of 711 reviews
Rating 4 - Poor. 8 out of 711 reviews
Rating 2 - Terrible. 5 out of 711 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Hayden

Liked: Staff & service
The room was nice and clean but the bathroom is fully tiled with no heat so it was freezing. This would be fine in summer but definitely not in winter
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great original building, so close to town. Fantastic service.
Stayed 2 nights in Jul 2025

8/10 Good

Tim, Auckland

Traveled with partner
Liked: Cleanliness, property conditions & facilities
One of our top 5 favourite New Zealand properties. Feels like home when we return to stay. The management and staff are always friendly and efficient - the most important part of any hotel are those people. A little disappointing that they don’t serve breakfast any more - but we understand the reasons and there are lots of eateries 2-3 minutes walk away. One of the highlights was eating in that lovely breakfast room. My only real criticism is the lack of access to sport on the in room tv. We stayed on a big sports weekend so had to find a bar where we could watch it. Plan B had been to watch it on our iPad - but the internet speed was very slow and just wouldn’t handle it. A 4G hot spot on our phone was way faster. Maybe fibre hasn’t come to the Hawkes Bay yet? However, eating out and watching 2 big games with the locals was fun. But the hotel sadly missed out on our dining dollars.
Stayed 2 nights in Jun 2025

10/10 Excellent

M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel qith old fashion decor thatvwas well appointed.
Stayed 1 night in May 2024

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at the County 8 - 9 times since 2009. Lovely art deco style hotel. Outstanding meals (try the lamb rump). Staff are just great. Angela is just the most welcoming and friendly hotel owner you will ever meet. Hotel is in the heart of the Napier CBD and across the road from the Marine Parade. Great secure parking across the street. Unbeatable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent preservation of historic bank turned into hotel. Kept the charming Victorian elements in this Art Deco city. Excellent restaurant (Curchill) with very good wine list.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Darrel

Stayed 1 night in Sep 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a centrally located hotel, with lovely elegant rooms that are warm and welcoming. Unfortunately, the hotel cafe was closed for renovations whilst I was trying. But there are plenty of alternatives within a block or two walking distance.
Stayed 2 nights in Aug 2023

8/10 Good

John

Stayed 2 nights in Feb 2023

10/10 Excellent

Euan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the cleaning staff were all super friendly and helpful. Excellent location smack bang in the main part of Napier. Parking just across the road. Tciked lots of boxes.
Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

James J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great older hotel - a bit tired in some regards, but a friendly, professional staff clearly makes it work.

10/10 Excellent

Delwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the old world charm of this hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful old hotel

Beautiful hotel in centre of Napier, stayed twice before always wonderful..especially having a balcony to just relax on and the library with complimentary port.
Stayed 3 nights in Aug 2022

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it was an old heritage building with original decor. It was in a perfect location with plenty of options for walking around the city. The staff were outstanding. The food in the restaurant was outstanding.
Stayed 3 nights in Mar 2022

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, room comfort

Happy couple

Great location freindly staff good old fashion service very convienant location we will be going back
Stayed 1 night in Apr 2022

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