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La Maison Royale

4.0 star property
Family-friendly hotel with 2 restaurants connected to the convention center in Nairobi

Choose dates to view prices

Photo gallery for La Maison Royale

Free self parking
View from room
Lobby sitting area
Terrace/patio
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • Gym

Explore the area

Map
09, Mogotio Road, off. Muthithi Rd, Westlands, Nairobi, 00620
  • Sarit Centre
    ‪10 min walk‬
  • University of Nairobi
    ‪15 min walk‬
  • United Nations Office at Nairobi
    ‪8 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

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Room options

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Double or Twin Room, City View

  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite

42-inch flat-screen TV with cable channels, TV, iPod dock

Royal Suite

  • 520 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Queen Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Queen Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Nairobi

Located in Westlands, La Maison Royale is a leisurely stroll from sights such as Oshwal Religious Centre and Sarit Centre. This 28-room, 4-star hotel has 2 restaurants, a 24-hour gym, and free in-room WiFi. Located centrally in Nairobi, it's connected to the convention center and also close to United Nations Office at Nairobi and Westgate Shopping Mall.

What's nearby

  • Sarit Centre - 10 min walk - 0.6 miles
  • University of Nairobi - 15 min walk - 0.8 miles
  • Nairobi National Museum - 15 min walk - 0.8 miles
  • Kenyatta International Convention Centre - 4 min drive - 2.3 miles
  • United Nations Office at Nairobi - 8 min drive - 3.0 miles

Getting around

  • Nairobi Station - 20 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 20 min drive

Restaurants

  • ‪68 Library - ‬9 min walk
  • ‪Java Express - M.p Shah - ‬9 min walk
  • ‪Open House Restaurant - ‬6 min walk
  • ‪Capital Club - ‬6 min walk
  • ‪Ashiana - ‬8 min walk

About this property

La Maison Royale

Family-friendly hotel with 2 restaurants connected to the convention center in Nairobi
Guests of La Maison Royale enjoy a 24-hour gym, free WiFi in public areas, and a business center. There's free parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle roundtrip. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this family-friendly hotel include a kids' club, coffee/tea in a common area, and a meeting room.
Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, designer toiletries, and bidets. Other standard amenities include iPod docks, minibars, and coffee makers.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, French, German, Hindi, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Rendezvous

Things to do

  • 24-hour health club
  • Children's club
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Maison Royale Hotel Nairobi
Maison Royale Hotel
Maison Royale Nairobi
Maison Royale
La Maison Royale Hotel
La Maison Royale Nairobi
La Maison Royale Hotel Nairobi

Frequently asked questions

Is a free cancellation option available at La Maison Royale?

La Maison Royale provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at La Maison Royale?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at La Maison Royale on May 31, 2025 start from $54.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near La Maison Royale?

This hotel is situated in Westlands within a short 12-minute walk of Sarit Centre and also 17 minutes on foot from Westgate Shopping Mall. You'll also find Nairobi National Museum and Oshwal Religious Centre less than a mile away.

Is there parking available at La Maison Royale?

Yes, self parking is offered for free at the hotel.

Is a spa located at La Maison Royale?

Spa services at the hotel include sports massages, Swedish massages, and body wraps.

Does La Maison Royale have a casino on the premises?

No, La Maison Royale doesn't have a casino.

Is there an indoor pool at La Maison Royale?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at La Maison Royale?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a minibar.

Does La Maison Royale have a hot tub?

No, there isn't a spa tub at this hotel.

Does La Maison Royale have a restaurant with a breakfast menu?

Yes, La Maison Royale has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does La Maison Royale allow pets to stay for free?

No, pets aren't allowed at La Maison Royale.

Does La Maison Royale have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from La Maison Royale?

The closest major airport to La Maison Royale is Nairobi (WIL-Wilson), which is 4.7 mi away (19 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.5 mi away (20-minute drive).

Are there rooms with balconies at La Maison Royale?

No, there aren't any guestrooms with balconies at La Maison Royale.

La Maison Royale Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 378 reviews
Rating 8 - Good. 161 out of 378 reviews
Rating 6 - Okay. 62 out of 378 reviews
Rating 4 - Poor. 31 out of 378 reviews
Rating 2 - Terrible. 13 out of 378 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

kelvin

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Johan

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Rafiullah

Liked: Cleanliness, staff & service, property conditions & facilities
The best place with great hospitality. The only issue is with limited open area
Stayed 3 nights in Jan 2025

8/10 Good

s

Stayed 1 night in Jan 2025

2/10 Terrible

George

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The worst customer service possible

I stay at this hotel about 20 nights a year. This will be the last time. I accidentally booked the wrong night. Any decent hotel would credit that night to the next stay. But not here. I have been told by the staff I stay here more than any other customer. No free breakfast EVER no aporeciation of any kind. So they kept my money and not only that but I needed a lays checkout snd they refused that as well. I calculate I spend over $2000 USD per year here. It is not the nicest hotel in Nairobi, but it is ok. The restaurant is really bad. Do not get the buffet breakfast. It is not good. I have stayed here a lot so it is clearly in my opinion a good price for the experience. Until you need someone in their hidden management group to take care of a problem. I give it the worst rating possible due to the extreamly poor management. Not due to the staff. They try hard and apologize for their idiot bosses. But those bosses are never willing to talk to a customer. And again I am their most frequent customer. So I’m sure if anything ever goes wrong with your trip they will not help you an any way. Also be sure to book here with Hotels.com if you come it is about 30% less than booking direct. Have a nice time in Kenya. But if you might want to try a different hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, room service was excellent, dining options convenient,open 24 hours. Great location, close to malls, easy to get transportation to get around. The size of the room was okay for the price. I did not like the fact that they did not have a smart tv in my room, the gym looked crammed , not enough space between the machines. Otherwise, I would recommend the property. Special thanks to all the staff who served me.
Stayed 11 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Hugh

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel tends to be priced attractively, although it is definitely quite worn around the edges. Last time I stayed there I had to change rooms because the AC wasn't working. This has happened to a colleague of mine who stayed there as well. My main issue is that I have found the booking policies of the hotel very frustrating. I stayed there semi-frequently until recently, when I needed to change a booking. I asked at check-in how to amend the booking and was told it was no problem and I should simply come back later to sort it out. I did that and got told I couldn't amend the booking unless I did it through orbitz. I went online to orbitz and it was clear the hotel had elected to not refund any bookings, so orbitz simply directed me to talk to the hotel. I brought this up with the staff who proceeded to give me the runaround and told me to talk to the manager (who seemed to never be around when I was around). It was apparently my responsibility to chase the manager and the manager was not able to get back to me on this issue. Finally, on the day I was checking out, one of the staff members wrote me a 'credit note' stating that I could use it the next time I stayed to the hotel. Next time I stayed at the hotel, I presented the credit note, and was told it meant nothing and that the hotel didn't provide refunds. The funny thing is, I stayed at the hotel very regularly and the hotel was making good money off me. Their refund policy is a massive own goal.
Stayed 3 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Stayed 1 night in Oct 2024

10/10 Excellent

REGINALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the price point which I paid. This is great value for the money. This is the second time I stayed at this hotel. Will stay there again. The stafg are pleasant and nice. Again, anyone that complains about this hotel needs to book a $250 night hotel which will meet their needs. You can expect to stay at a three-star hotel and get a five-star accommodation.
Stayed 1 night in Aug 2024

8/10 Good

Ikram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay 1 day the rooms were big and the bed was very comfy
Stayed 1 night in Apr 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Geffry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ezequiel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, we didn’t stay long enough to have a comprehensive experience, they would allow us to make a detail review. Which is stayed for one night, and everything about it was great and convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chukwuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooftop bar and restaurant, but I didn’t so much enjoy the Wi-Fi because of how slow it works.

8/10 Good

Judith Gilman

Stayed 3 nights in Apr 2024

10/10 Excellent

VINCENT

Stayed 3 nights in Apr 2024

2/10 Terrible

Shaheen

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I am giving a bad review for this hotel that I've stayed at multiple times in the past year. This time round I had a very clean and prepared room, with a used condom on the floor. I then got put into a room that had no water. Following that, I tried to reduce my stay due to a fluctuation in my itinerary and while the staff were great they had no ability from management whom I never saw once, and proceeded to charge me the full amount. Absolutely despicable management. Won't ever return.
Stayed 11 nights in Mar 2024

8/10 Good

Modi

Liked: Cleanliness, property conditions & facilities
I like the environment and the cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Congested
Stayed 3 nights in Mar 2024

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price

Very good hotel with an excellent breakfast. The area was fine but I would walk around at night. The restaurant was also good if you don't order the steak. The only complaint that I had was that there was no hot water. It was like warm.
Stayed 1 night in Mar 2024

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