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InterContinental Nairobi, an IHG Hotel

Family-friendly hotel with 2 restaurants and a 24-hour fitness center

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Photo gallery for InterContinental Nairobi, an IHG Hotel

View from room
Daily full breakfast (KES 2800 per person)
Club Twin Room (Floor Intercontinental) | View from room
Combined shower/tub, free toiletries, hair dryer, bathrobes
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Air conditioning

Explore the area

Map
City Hall Way, P O Box 30353, Nairobi, Nairobi, 00200
  • Uhuru Park
    ‪2 min walk‬
  • Kenyatta International Convention Centre
    ‪5 min walk‬
  • University of Nairobi
    ‪12 min walk‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬

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Room options

Room, 1 Twin Bed (Club Floor Intercontinental)

  • Sleeps 2
  • 1 Twin Bed

Superior Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

Deluxe Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Superior Room, 1 Twin Bed

  • Sleeps 3
  • 1 Twin Bed

Superior Room

  • Sleeps 3
  • 1 Twin Bed

Club Room, 1 King Bed (IC)

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed

Superior Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Nairobi Central, InterContinental Nairobi, an IHG Hotel is adjacent to Kenyatta Mausoleum and within a 5-minute walk of Uhuru Park. This 326-room hotel welcomes guests with conveniences like 2 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Uhuru Park - 2 min walk - 0.1 miles
  • Kenyatta International Convention Centre - 5 min walk - 0.3 miles
  • City Market - 7 min walk - 0.4 miles
  • University of Nairobi - 12 min walk - 0.7 miles
  • Yaya Centre - 5 min drive - 2.8 miles

Getting around

  • Nairobi Station - 21 min drive
  • Nairobi (WIL-Wilson) - 10 min drive

Restaurants

  • ‪Cafe Safari - ‬4 min walk
  • ‪Chic & Pizza Master - ‬5 min walk
  • ‪Artcaffé Chester House - ‬6 min walk
  • ‪Pointzero Coffee - ‬5 min walk
  • ‪Big Square - 680 - ‬5 min walk

About this property

InterContinental Nairobi, an IHG Hotel

Family-friendly hotel with 2 restaurants and a 24-hour fitness center
At InterContinental Nairobi, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for KES 4000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Languages

Arabic, English, French, German, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: KES 2,800 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 13,596 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 1968
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for KES 3500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately KES 2800 per person
  • Airport shuttle fee: KES 4000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 3500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

InterContinental Hotel Nairobi
InterContinental Nairobi
Nairobi InterContinental
Intercontinental Nairobi Hotel Nairobi
InterContinental Nairobi Hotel
InterContinental Nairobi
InterContinental Nairobi an IHG Hotel
InterContinental Nairobi, an IHG Hotel Hotel
InterContinental Nairobi, an IHG Hotel Nairobi
InterContinental Nairobi, an IHG Hotel Hotel Nairobi

Frequently asked questions

Are free cancellation options available at InterContinental Nairobi, an IHG Hotel?

InterContinental Nairobi, an IHG Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do close to InterContinental Nairobi, an IHG Hotel?

This hotel is situated in Nairobi Central, just steps from Uhuru Park and Kenyatta Mausoleum, and within a short walk of City Market. You'll also find City Square and Kenya Railway Golf Club less than a mile away.

Is parking available on site at InterContinental Nairobi, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does InterContinental Nairobi, an IHG Hotel have a casino at the property?

No, InterContinental Nairobi, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at InterContinental Nairobi, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about InterContinental Nairobi, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does InterContinental Nairobi, an IHG Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does InterContinental Nairobi, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, InterContinental Nairobi, an IHG Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will InterContinental Nairobi, an IHG Hotel allow pets to stay for free?

No, pets aren't allowed at InterContinental Nairobi, an IHG Hotel though service animals are welcome.

Does InterContinental Nairobi, an IHG Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from InterContinental Nairobi, an IHG Hotel?

The closest major airport to InterContinental Nairobi, an IHG Hotel is Nairobi (WIL-Wilson), which is 2.7 mi away (10 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 10.2 mi away (23-minute drive).

Are there rooms with balconies at InterContinental Nairobi, an IHG Hotel?

No, at InterContinental Nairobi, an IHG Hotel, there aren't any guestrooms that list a balcony.

Does InterContinental Nairobi, an IHG Hotel have a wedding venue?

Take advantage of the wedding venue at InterContinental Nairobi, an IHG Hotel if you plan to say "I do" during your trip.

InterContinental Nairobi, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 109 out of 265 reviews
Rating 8 - Good. 105 out of 265 reviews
Rating 6 - Okay. 38 out of 265 reviews
Rating 4 - Poor. 9 out of 265 reviews
Rating 2 - Terrible. 4 out of 265 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

Dalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not really 5 star hotel

We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially booked in Hotels.com, we were running late for our flight so we just paid and left. Will never stay at any of their hotels again. Terrible experience
Stayed 1 night in Feb 2020

8/10 Good

Martina

Traveled with family
Liked: Cleanliness, staff & service

Great Staff but hotel needs renovations

The staff is helpful and friendly and really made our stay. The hotel needs a facelift though and really doesn’t live up to its five star rating. If it weren’t for the staff, we wouldn’t go back.
Stayed 1 night in Feb 2020

10/10 Excellent

Timothy, Maputo Mozambique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a classic and, as such, a bit dated but not in a bad way. Always clean. You can’t beat the location in CBD. The staff and service are absolutely the best. The high security at the front gate is a bit jarring, but necessary now a days.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was very friendly and helpful, the downside was the restaurant. The staff was incredibly slow and the food was sub par. Breakfast was fine, but the two times we ate there for dinner was awful. The waitstaff would 40 min to bring water and the food took even longer.
Stayed 1 night in Feb 2020

8/10 Good

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

SEONGWON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean and the staff are kind.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

prashant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff is attentive and kind, and I was consistently impressed by the size of the team. Between hotel staff and security, there were team members everywhere. The room was well appointed, and the WiFi was stable enough to have FaceTime audio calls that were not marred by technical problems. Higher bandwidth platforms with video were a little dicey, but still workable. The only aspect of the hotel that I would have liked to see improved is the physical plant. The hotel is showing its age a bit. One can see wear and tear with a bit more than a passing glance. Such items are not mission critical though. Did the condition of the physical lobby bar mean the staff couldn't serve drinks or food, not at all. However, if the hotel wishes to maintain its five star standing, a little attention to some of it structures would help. Overall, it's a very nice property, a good room, and great staff.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and service people in the hotel, all arrangements, business lounge, restaurants, etc
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 5 nights in Nov 2019

10/10 Excellent

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional and friendly staff!

Fantastic service from all staff, throughout the hotel. Genuinely welcoming - making the entire Nairobi experience positive. It feels very safe and secure. Rooms are large and well furnished and food offering is good. Could do more to reduce single use plastic in the bathrooms though!
Stayed 4 nights in Oct 2019

8/10 Good

Amos, Lagos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are fantastically set out and clean. Staffs are friendly and appealing.....
Stayed 7 nights in Oct 2019

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Staff was incredible. Club lounge was nice. Need new pillows.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,location was excellent.Staff is helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Kennedy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are very helpful and always smiling
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Great location, excellent staff. Pretty good breakfast. Property is old and needs upgrading. It shows in the poor quality and age of the fittings in the rooms.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Terence

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent international 5 stars hotel although it is 50years old. The management is top class. The breakfast is very delicious and many options! It is also close to the national park! Nice stay as a whole!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff. Short stay and mainly used In Room services which was excellent.
Stayed 2 nights in Aug 2019

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