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Gem Forest Hotel Nairobi - MGallery Collection

5.0 star property

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Photo gallery for Gem Forest Hotel Nairobi - MGallery Collection

Exterior
Exterior
Lobby sitting area
Exterior
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Limuru Road, Nairobi, 621
  • Place, Banana Hill Art Gallery
    ‪3 min walk‬
  • Place, Village Market
    ‪8 min walk‬
  • Place, United Nations Office at Nairobi
    ‪15 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪28 min drive‬

Room options

View all photos for Gem Suite, 1 King Bed, Karura Forest View

Gem Suite, 1 King Bed, Karura Forest View | Hypo-allergenic bedding, minibar, in-room safe, desk

Gem Suite, 1 King Bed, Karura Forest View

  • Garden view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, two bedside lamps, a round table, and a view of the outdoors.

Superior Room, 2 Twin Beds

  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Karura Forest View)

Junior Suite, 1 King Bed (Karura Forest View) | View from room

Junior Suite, 1 King Bed (Karura Forest View)

  • Garden view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony

A modern living room with a large TV, comfortable seating, and a view of a green landscape.

Suite, 1 King Bed, Balcony

  • Garden view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Forest View)

Superior Room, 1 King Bed (Forest View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Forest View)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Nairobi

Located in Gigiri, Gem Forest Hotel Nairobi - MGallery Collection is a leisurely stroll from popular sights such as Village Market and United Nations Office at Nairobi. This 5-star hotel has 105 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Banana Hill Art Gallery - 3 min walk - 0.2 miles
  • Village Market - 8 min walk - 0.5 miles
  • Embassy of Sweden - 12 min walk - 0.7 miles
  • United Nations Office at Nairobi - 15 min walk - 0.8 miles
  • Karura Forest - 20 min walk - 1.1 miles

Getting around

  • Syokimau Station - 44 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 45 min drive

Restaurants

  • ‪Hero Bar - ‬9 min walk
  • ‪Harvest - ‬10 min walk
  • ‪Karel T Lounge - ‬10 min walk
  • ‪Artcaffe - ‬11 min walk
  • ‪BangBang - ‬10 min walk

About this property

Gem Forest Hotel Nairobi - MGallery Collection

Built in 2024, the brand new Gem Forest Hotel Nairobi - MGallery Collection features a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for KES 7764 per vehicle one-way. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and laptop-compatible safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shanta Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KES 4,800 for adults and KES 2,400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Enchante Bistro
  • Kahani
  • La Mer
  • Troy Roof Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • High chair
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,744 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2024
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KES 4800 for adults and KES 2400 for children
  • Airport shuttle fee: KES 7764 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: KES 7764

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and M-Pesa
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay and M-Pesa.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Gem Forest Hotel Nairobi - Mgallery Collection Hotel
Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi

Frequently asked questions

Is free cancellation available at Gem Forest Hotel Nairobi - MGallery Collection?

Gem Forest Hotel Nairobi - MGallery Collection offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Gem Forest Hotel Nairobi - MGallery Collection?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Gem Forest Hotel Nairobi - MGallery Collection on Jun 27, 2026 start from $213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Gem Forest Hotel Nairobi - MGallery Collection?

This hotel is situated in Gigiri within a 10-minute walk of Village Market and Banana Hill Art Gallery. You'll also find Karura Forest and Two Rivers Mall within a short drive.

Will I be able to park at Gem Forest Hotel Nairobi - MGallery Collection?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Gem Forest Hotel Nairobi - MGallery Collection?

Shanta Spa is the hotel's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does Gem Forest Hotel Nairobi - MGallery Collection have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and a full-service spa at this hotel.

Does Gem Forest Hotel Nairobi - MGallery Collection feature a casino on the premises?

No, Gem Forest Hotel Nairobi - MGallery Collection doesn't have a casino.

Will I find an indoor pool at Gem Forest Hotel Nairobi - MGallery Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 8:00 PM.

Is Gem Forest Hotel Nairobi - MGallery Collection good for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an outdoor pool, and couples/private dining.

Are there hot tubs at Gem Forest Hotel Nairobi - MGallery Collection?

No, but guests can enjoy a steam room at this hotel.

Does Gem Forest Hotel Nairobi - MGallery Collection have a restaurant with a breakfast menu?

Yes, Gem Forest Hotel Nairobi - MGallery Collection has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Gem Forest Hotel Nairobi - MGallery Collection allow pets to stay free of charge?

No, pets aren't allowed at Gem Forest Hotel Nairobi - MGallery Collection though service animals are welcome.

Are there connecting rooms at Gem Forest Hotel Nairobi - MGallery Collection?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Gem Forest Hotel Nairobi - MGallery Collection?

The closest major airport to Gem Forest Hotel Nairobi - MGallery Collection is Nairobi (WIL-Wilson), which is 8.2 mi away (31 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 18.4 mi away (45-minute drive).

Can I book a room with a balcony at Gem Forest Hotel Nairobi - MGallery Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and pool views.

Gem Forest Hotel Nairobi - MGallery Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 51 reviews
Rating 8 - Good. 6 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Great rooms really friendly staff and loved the decor
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

callum

Liked: Cleanliness, staff & service, amenities
Great room, very friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hennan

Clean room, friendly staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Oghenevomerho

Liked: Property conditions & facilities
Brilliant and pleasant stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Åsta Ingvild

Liked: Cleanliness, staff & service, amenities
Great hotel, nice breakfast. Good restaurants. Rooms are super, including the decor. Gym is super. Convenient location for village market, UN and the forest
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and clean rooms. Friendly and helpful hotel staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff was excellent for my visit.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

christelle

Liked: Cleanliness, amenities, property conditions & facilities
the hotel was amazing and the people were so nice
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Nairobi. The staff are very friendly and professional.
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great stay!

Excellent hotel. Nice people and good service. Amazing spa. Very close from the village market and the forest.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic property and a real Gem! I’ve been to Nairobi many times and this hotel is really fantastic option to stay
Stayed 3 nights in Feb 2025
Verified

8/10 Good

gail

Liked: Cleanliness, staff & service
great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hebah Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a great hotel and we really enjoyed our stay. The breakfast was excellent, and the staff were all very friendly and welcoming. The only downside was the pool area, which had limited seating—just four loungers by the pool and a few extra chairs downstairs near the bar. Service could also be improved. When we had issues with our room (such as hot water and lighting problems), it took over an hour for someone to come, even after being told help was coming right away. Simple requests, like extra water bottles, also took longer than expected.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jitesh

Liked: Staff & service, property conditions & facilities
Our stay for 3 nights was amazing from the reception staff, cleaners, restaurant staff & the meals were lovely. The Troy Mediterranean restaurant was great as was the Kahani restaurant, Ezekie was a great host as was the chef Vivek. The Hotel is very close to Village Market , which you can walk to - well worth a visit and would recommend this Hotel. My wife had fallen ill and the reception staff were very helpful and comforting.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Amenities
Modern, elegant, sophisticated, clean. Amazing bars and restaurants.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Some nice staff
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an MGallery hotel, and it is absolutely beautiful. They take careful attention to details, such as robes, slippers, frankincense and aloe shampoos and body washes. Every detail is well thought out. There are three restaurants within the hotel, and they are all elegant and impressive. We look forward to our next visit.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. Amazing service, great food and cocktails.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Domenicop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt know about the airport shuttle and had to pay 100 us dollars to get there.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adam

Liked: Staff & service
Disliked: Cleanliness
Just opened, it's got some work to do on cleanliness and freshness of the breakfast
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Kellie

Disliked: Room comfort
Staff was nice and welcoming. Hotel looks nice but there were some major problems/inconveniences with my stay. Air conditioner in room was broke so it was burning up hot the first night and freezing cold the second night… the toilet ran all night (fixed the second night). The bathroom sink leaked (fixed the second night). There was foul smell in hallways and elevators. Wait times for room service was unreasonably long; I had to call down and remind them that an order was placed.
Stayed 2 nights in Sep 2025