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Mercure Nairobi Upper Hill

4.0 star property
Art Deco hotel with a 24-hour front desk and a restaurant

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Photo gallery for Mercure Nairobi Upper Hill

Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; pool views
Breakfast, lunch, dinner served; pool views
Breakfast, lunch, dinner served; pool views
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
Longhorn Road Off Kilimanjaro Avenue, Upperhill, Nairobi, 00000
  • Place, Uhuru Park
    ‪12 min walk‬
  • Place, Nairobi Hospital
    ‪20 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Classic Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Nairobi

Located in Upper Hill, Mercure Nairobi Upper Hill is within a mile (2 km) of sights such as Uhuru Park and Kenya Railway Golf Club. This 44-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Uhuru Park - 12 min walk - 0.6 miles
  • Strathmore University - 15 min walk - 0.8 miles
  • Nyayo National Stadium - 15 min walk - 0.8 miles
  • Nairobi Hospital - 20 min walk - 1.1 miles
  • Kenyatta International Convention Centre - 3 min drive - 1.6 miles

Getting around

  • Syokimau Station - 23 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 25 min drive

Restaurants

  • ‪friends bar and restaurant - ‬16 min walk
  • ‪Java KMA - ‬12 min walk
  • ‪Art Caffe - Britam Tower - ‬6 min walk
  • ‪Ronalo K'osewe - ‬3 min walk
  • ‪Bonds Garden Restaurant - ‬8 min walk

About this property

Mercure Nairobi Upper Hill

Art Deco hotel with a 24-hour front desk and a restaurant
Mercure Nairobi Upper Hill features free WiFi in public areas, meeting rooms, and conference space. There's free parking, and an airport shuttle (available 24 hours) for USD 35 per person one-way. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include laundry facilities, a gift shop, and a hair salon.
42-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 2.50 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A restaurant

Restaurants on site

  • Kahawa restaurant

Things to do

  • Pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,813 square feet of conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (47 inch wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 3740 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 per person
  • Fee for wired internet in public areas: USD 2.5 per day (rates may vary)
  • Airport shuttle fee: USD 35 per person (one-way)
  • Rollaway bed fee: USD 3740 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property is also known as

Crowne Plaza Hotel Nairobi
Crowne Plaza Nairobi
Nairobi Crowne Plaza Hotel

Frequently asked questions

Is free cancellation available at Mercure Nairobi Upper Hill?

Mercure Nairobi Upper Hill provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Mercure Nairobi Upper Hill?

This hotel is situated in Upper Hill within a short 17-minute walk of Uhuru Park and also 19 minutes on foot from Kenya Railway Golf Club. You'll also find Yaya Centre and Nairobi National Museum within a short drive.

Is parking available on site at Mercure Nairobi Upper Hill?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure Nairobi Upper Hill have a casino on the premises?

No, Mercure Nairobi Upper Hill doesn't have a casino.

Will I find an indoor pool at Mercure Nairobi Upper Hill?

No, there is no indoor pool at this hotel.

Is Mercure Nairobi Upper Hill a good place to stay for couples?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring bay views.

Does Mercure Nairobi Upper Hill have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Nairobi Upper Hill have a restaurant that serves breakfast?

Yes, Mercure Nairobi Upper Hill serves buffet breakfast for a surcharge each morning at Kahawa restaurant.

Does Mercure Nairobi Upper Hill allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Nairobi Upper Hill.

Does Mercure Nairobi Upper Hill have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Nairobi Upper Hill?

The closest major airport to Mercure Nairobi Upper Hill is Nairobi (WIL-Wilson), which is 2.4 mi away (10 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 10.2 mi away (25-minute drive).

Are there rooms with balconies that I can book at Mercure Nairobi Upper Hill?

No, there aren't any guestrooms with balconies at Mercure Nairobi Upper Hill.