See all properties

Cloud Hotel & Suites

4.0 star property
Hotel connected to a shopping center in Nairobi with free parking

Choose dates to view prices

Photo gallery for Cloud Hotel & Suites

Breakfast, lunch served; local and international cuisine, pool views
Business center
Bar (on property)
Premium bedding, in-room safe, desk, soundproofing
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Air conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
Corner of 4th Parklands and Masari Road, Nairobi, 00100
  • Place, The Aga Khan University Hospital
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪4 min drive‬
  • Place, United Nations Office at Nairobi
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, soundproofing

Suite

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Poolside bar

Sarova Panafric Hotel

Kilimani
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 435 reviews
$126 nightly
The price is $147
Oct 17 - Oct 18
Total with taxes and fees
Sarova Panafric Hotel

About the neighborhood

Nairobi

Located in Parklands, Cloud Hotel & Suites is adjacent to Diamond Plaza II and a short stroll from Aga Khan University Nairobi. This 4-star hotel has 39 rooms and welcomes guests with a restaurant, an outdoor pool, and an indoor pool. Located centrally in Nairobi, it's connected to a shopping center and also close to United Nations Office at Nairobi and The Aga Khan University Hospital.

What's nearby

  • The Aga Khan University Hospital - 8 min walk - 0.5 miles
  • University of Nairobi - 3 min drive - 1.4 miles
  • Sarit Centre - 4 min drive - 1.4 miles
  • United Nations Office at Nairobi - 5 min drive - 2.1 miles
  • Village Market - 5 min drive - 2.6 miles

Getting around

  • Syokimau Station - 33 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 35 min drive

Restaurants

  • ‪Java House - Aga Khan University Hospital - ‬11 min walk
  • ‪Red Ginger - ‬7 min walk
  • ‪Hashmi’s Bbq - ‬1 min walk
  • ‪Mugg & Bean - ‬15 min walk
  • ‪Parklands 2nd Avenue - ‬8 min walk

About this property

Cloud Hotel & Suites

Hotel connected to a shopping center in Nairobi with free parking
Guests of Cloud Hotel & Suites have access to an indoor pool, an outdoor pool, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, refrigerators, and coffee makers.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Terrace/patio

Holiday Inn Nairobi Two Rivers Mall by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 102 reviews
$67 nightly
The price is $78
Oct 4 - Oct 5
Total with taxes and fees
Holiday Inn Nairobi Two Rivers Mall by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 9 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: noon—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Cloud Hotel Nairobi
Cloud Nairobi
Cloud Hotel & Suites Hotel
Cloud Hotel & Suites Nairobi
Cloud Hotel & Suites Hotel Nairobi

Frequently asked questions

Are free cancellation options available at Cloud Hotel & Suites?

Cloud Hotel & Suites offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Cloud Hotel & Suites?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Cloud Hotel & Suites on Oct 16, 2025 start from $47.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Cloud Hotel & Suites?

This hotel is situated in Parklands, just steps from Diamond Plaza II. You'll also find Sarit Centre and Nairobi National Museum within a short drive.

Will I be able to park at Cloud Hotel & Suites?

Yes, self parking is offered for free at the hotel.

Is a spa located at Cloud Hotel & Suites?

Spa services at the hotel include deep-tissue massages and aromatherapy.

Does Cloud Hotel & Suites have a casino?

No, Cloud Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Cloud Hotel & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Cloud Hotel & Suites?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Cloud Hotel & Suites?

Yes, guests can enjoy a spa tub at this hotel.

Does Cloud Hotel & Suites have a restaurant with a breakfast menu?

Yes, Cloud Hotel & Suites serves buffet breakfast each morning for a surcharge from its restaurant.

Will Cloud Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cloud Hotel & Suites.

Does Cloud Hotel & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Cloud Hotel & Suites?

The closest major airport to Cloud Hotel & Suites is Nairobi (WIL-Wilson), which is 5.1 mi away (22 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.5 mi away (35-minute drive).

Can I book a room with a balcony at Cloud Hotel & Suites?

No, you won't find guestrooms with balconies at Cloud Hotel & Suites.

Does Cloud Hotel & Suites have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Cloud Hotel & Suites.

Reviews

Cloud Hotel & Suites Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 103 reviews
Rating 8 - Good. 35 out of 103 reviews
Rating 6 - Okay. 13 out of 103 reviews
Rating 4 - Poor. 13 out of 103 reviews
Rating 2 - Terrible. 12 out of 103 reviews

Reviews

4/10 Poor

Pratik

Stayed 6 nights in Mar 2025

10/10 Excellent

Amandeep

Stayed 1 night in Nov 2024

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

CRYOLOGISTICS

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was full so we had to park in the food courts parking lot. It was fine but not ideal to leave our car with some bags.
Stayed 1 night in Oct 2024

4/10 Poor

Brendan

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the shared spaces was below par. The pool does not look like the pictures on the website, it is cloudy white, the sunroof has been mostly covered. The breakfast options were poor, with the food sometimes being cold and the amount and variation much less than similar hotels in Nairobi. Compared to other neighborhoods, I found there were more and more aggressive panhandlers in the area around the diamond plaza. If I were to return to Nairobi, I would highly consider staying elsewhere
Stayed 3 nights in Oct 2024

10/10 Excellent

Arvind

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cecil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice time and the staff were friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service personnel were political and welcoming
Stayed 1 night in Sep 2024

8/10 Good

Cecil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and courteous. Any issues were handled very promptly. The breakfast buffet was delicious. The two i ordered food from the restaurant it was absolutely delicious. I would definitely recommend Cloud Hotel & Suites
Stayed 3 nights in Aug 2024

8/10 Good

Claudina

Staff very professional and kind.
Stayed 1 night in Aug 2024

6/10 Okay

Phabeeo

Liked: Staff & service
Disliked: Property conditions & facilities
Personally, the place was bit hard to be found. The room is very old and need some updates. Staff were very good and professional.
Stayed 1 night in Jun 2024

8/10 Good

Epiphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is good. The staffs are very nice
Stayed 2 nights in May 2024

10/10 Excellent

Adeniran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Mar 2024

10/10 Excellent

Simone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Abdiyare

Disliked: Staff & service, property conditions & facilities
Very bad
Stayed 1 night in Feb 2024

8/10 Good

Kathryn

Stayed 2 nights in Jan 2024

4/10 Poor

Cassandra

Disliked: Staff & service, property conditions & facilities
I would not stay there again at that price
Stayed 1 night in Nov 2023

10/10 Excellent

Arifa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2023

2/10 Terrible

Taylor

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our hotel room was extremely small, and the beds felt like box springs. Not to mention their was a party going on upstairs in the banquet hall that went until 3 in the morning. So no sleep from all the noise and bad beds. The pool and jacuzzi was filthy. The hotel was also hard to find as it is inside a shopping mall on the top floor.

4/10 Poor

Michael

Stayed 2 nights in Jul 2023

10/10 Excellent

Rick

Stayed 6 nights in Feb 2023

2/10 Terrible

Joanne, conyers

Traveled with group
Disliked: Cleanliness, property conditions & facilities
It was inside a rundown plaza mall. Trash everywhere. The hotel was dated. The walls in the room were dirty, the towels were old and material raveling apart. The beds were very hard. The room was very tight. There was bugs. I checked in at 8:30 pm and checked out within an hour. I rebooked at the Hilton hotel. Could not take the smell and the area didn’t feel safe. The pictures on expedia doesn’t look the same as the hotel.
Stayed 4 nights in Jun 2023

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Sadrudin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, price and facilities. Did not like too many stairs and steep ramp going to the dinning area
Stayed 4 nights in Mar 2023

Hotels

The Westin New York Grand Central
Star Island Resort and Club
Barceló Bávaro Palace - All Inclusive
Hostels Spain
Cheap Hotels in North Conway
Rock House - Karen
Hotels with Balconies in Bukit Bintang
Hotels in Spata-Artemida
Exquisite 1st-Floor Panama City Beachfront, Low Density, Step from Deck to Sand
Luxury Hotels in Trenton
The Vendue
Hotels near Norfolk Scope
Nice Digital Hotel Mwea
Radisson Blu Sobieski Hotel
Stedmak Gardens And Recreation Centre
Ole Sereni

Flights

Flights from New York to Anaheim
Flights from Houston to Cromwell
Flights from Spokane to Lewiston
Flights from Savannah to Syracuse
Flights from Jacksonville to Miami
Flights from Hartford to Fort Lauderdale
Flights from Syracuse to Clearwater
watertown regional airport
Flights from Baltimore (BWI) to London (LHR)
Flights from Seattle to Ho Chi Minh City

Cars

Car rentals in Japan
Car rentals in Muskegon

Packages

Miami Lakes Vacations