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Best Western Nairobi Upper Hill

3.5 star property
VIP Access

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Photo gallery for Best Western Nairobi Upper Hill

Lobby
Property grounds
Exterior
Restaurant
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
2nd Ngong Avenue, Nairobi
  • Place, Uhuru Park
    ‪8 min walk‬
  • Place, Central Park
    ‪12 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | In-room safe, desk, free cribs/infant beds, free WiFi

Family Room, Multiple Beds, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Cozy Room)

Standard Room, 1 Twin Bed (Cozy Room) | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Twin Bed (Cozy Room)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Suite Garden View

Terrace/patio

One Bedroom Suite Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Kitchenette (View)

Suite, 1 King Bed, Kitchenette (View) | In-room safe, desk, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Kitchenette (View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Kitchenette (View)

Premium Suite, 1 King Bed, Kitchenette (View) | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Suite, 1 King Bed, Kitchenette (View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Nairobi

Located in Kilimani, Best Western Nairobi Upper Hill is a leisurely stroll from sights such as Uhuru Park and Nairobi Hospital. This 84-room, 3.5-star hotel welcomes guests with 4 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Uhuru Park - 8 min walk - 0.5 miles
  • Central Park - 12 min walk - 0.6 miles
  • University of Nairobi - 20 min walk - 1.1 miles
  • Kenyatta International Convention Centre - 2 min drive - 1.2 miles
  • City Market - 2 min drive - 1.2 miles

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Bricklayers Arms - ‬18 min walk
  • ‪Alan Bobbes Bistro - ‬1 min walk
  • ‪Java Upper Hill - ‬10 min walk
  • ‪Java KMA - ‬11 min walk
  • ‪Newlife Vegetarian Dishes - ‬7 min walk

About this property

Best Western Nairobi Upper Hill

At Best Western Nairobi Upper Hill, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 25 per vehicle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, express check-out, and a terrace.
Guests can expect free WiFi and 55-inch TVs with satellite channels. Coffee makers, ceiling fans, and safes are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Front of property
Best Western Plus Meridian Hotel
Nairobi Central
  • Pool
  • Spa
  • Parking included
  • Restaurant
8.8 out of 10, Excellent, 1,002 reviews
$56 nightly
The price is $67
May 25 - May 26
Total with taxes and fees
Best Western Plus Meridian Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 for adults and USD 8 to 12 for children
  • 4 restaurants
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 624 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: noon
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

What is there to do within easy reach of Best Western Nairobi Upper Hill?

This hotel is situated in Kilimani within a short 11-minute walk of Uhuru Park and also 19 minutes on foot from Central Park. You'll also find City Market and Yaya Centre within a short drive.

How much does it cost to stay at Best Western Nairobi Upper Hill?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Best Western Nairobi Upper Hill on May 13, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Nairobi Upper Hill?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Nairobi Upper Hill include a casino at the property?

No, Best Western Nairobi Upper Hill doesn't have a casino.

Is there an indoor pool at Best Western Nairobi Upper Hill?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Nairobi Upper Hill?

Couples staying at this hotel will appreciate amenities like 4 restaurants plus some guestrooms include a garden view and free WiFi.

Are there hot tubs at Best Western Nairobi Upper Hill?

No, this hotel doesn't have a spa tub.

Does Best Western Nairobi Upper Hill have a restaurant with a breakfast menu?

Yes, Best Western Nairobi Upper Hill has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Best Western Nairobi Upper Hill allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Nairobi Upper Hill.

Are there connecting rooms at Best Western Nairobi Upper Hill?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Nairobi Upper Hill?

The closest major airport to Best Western Nairobi Upper Hill is Nairobi (WIL-Wilson), which is 3.3 mi away (11 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 10.7 mi away (26-minute drive).

Can I book a room with a balcony at Best Western Nairobi Upper Hill?

No, there aren't any guestrooms with balconies at Best Western Nairobi Upper Hill.

Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 289 reviews
Rating 8 - Good. 71 out of 289 reviews
Rating 6 - Okay. 16 out of 289 reviews
Rating 4 - Poor. 3 out of 289 reviews
Rating 2 - Terrible. 5 out of 289 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was very clean and the staff very nice
Stayed 1 night in Feb 2026

2/10 Terrible

Fredrick jose

Stayed 1 night in Feb 2026

10/10 Excellent

ROBERT, San Jose

Stayed 1 night in Jan 2026

8/10 Good

Habte

Stayed 3 nights in Jan 2026

10/10 Excellent

Dean, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and connection to the Fairview Hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful. Security was good. Nice clean place.
Stayed 3 nights in Jan 2026

6/10 Okay

George William

Business traveler
Disliked: Amenities
was okay, expensive food though
Stayed 2 nights in Jan 2026

10/10 Excellent

Dean, Raleigh

Stayed 1 night in Jan 2026

6/10 Okay

eric d

Liked: Cleanliness, amenities, property conditions & facilities
Room was hot as hell and the breakfast wasn’t that great and they charge you if you have a significant other.
Stayed 7 nights in Jan 2026

10/10 Excellent

Dean, Raleigh

Stayed 1 night in Jan 2026

10/10 Excellent

Cherylee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

obai

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very clean
Stayed 6 nights in Jan 2026

10/10 Excellent

Satoshi, Taito

Stayed 4 nights in Jan 2026

10/10 Excellent

Dean, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Dativa, Hampton

Liked: Cleanliness, amenities, property conditions & facilities
Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Stayed 8 nights in Jan 2026

6/10 Okay

Kim

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy Kisakye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Stayed 1 night in Jan 2026

10/10 Excellent

Calvin

Liked: Cleanliness, amenities, property conditions & facilities
great hospitality. friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nawal

Traveled with partner
Liked: Cleanliness, amenities
The room was too small and the bathroom flush did not work properly.
Stayed 3 nights in Jan 2026

8/10 Good

Ruchith

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room and good staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Grace

Stayed 1 night in Dec 2025

4/10 Poor

VARKEY

Business traveler
Disliked: Amenities, property conditions & facilities
The room didn't have minimum amenities like A/c, a small refrigerator, an electric iron. Not even a wash cloth provided. I got a room on the third floor, with no elevator. And had to climb the stairs 3 to 4 times a day. I booked the Hoel on Expedia which clearly showed that breakfast was included in the price. When I when for breakfast next morning I was told I have to pay for breakfast. First day and till evening 2nd day there was no hot water in the bath room.Altogether a very bad experience.
Stayed 6 nights in Dec 2025

10/10 Excellent

AMISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean and cozy.
Stayed 1 night in Dec 2025

10/10 Excellent

ROSEMARY

Liked: Cleanliness, amenities, property conditions & facilities
All round Excellent
Stayed 4 nights in Nov 2025

6/10 Okay

SAKI

Stayed 3 nights in Nov 2025

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