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Best Western Nairobi Upper Hill

3.5 star property
Colonial hotel with 4 restaurants and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Best Western Nairobi Upper Hill

Reception
Property grounds
Exterior
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
2nd Ngong Avenue, Nairobi
  • Place, Uhuru Park
    ‪8 min walk‬
  • Place, Nairobi Hospital
    ‪8 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪20 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | In-room safe, desk, free WiFi, bed sheets

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 Twin Bed (Cozy Room)

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed (Cozy Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible, Patio (Walk-in Shower)

Suite, 1 King Bed, Accessible, Patio (Walk-in Shower) | In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Patio (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette (View)

Suite, 1 King Bed, Kitchenette (View) | In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Kitchenette (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Kitchenette (View)

Premium Suite, 1 King Bed, Kitchenette (View) | In-room safe, desk, free WiFi, bed sheets

Premium Suite, 1 King Bed, Kitchenette (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Room

In-room safe, desk, free WiFi, bed sheets

Cozy Room

  • Sleeps 1

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

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About the neighborhood

Nairobi

Located in Kilimani, Best Western Nairobi Upper Hill is a leisurely stroll from sights such as Uhuru Park and Nairobi Hospital. This 84-room, 3.5-star hotel welcomes guests with 4 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Uhuru Park - 8 min walk - 0.5 miles
  • Nairobi Hospital - 8 min walk - 0.5 miles
  • Central Park - 13 min walk - 0.7 miles
  • Kenyatta International Convention Centre - 20 min walk - 1.1 miles
  • University of Nairobi - 2 min drive - 0.9 miles

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Bricklayers Arms - ‬18 min walk
  • ‪Alan Bobbes Bistro - ‬1 min walk
  • ‪Java KMA - ‬11 min walk
  • ‪Java Upper Hill - ‬10 min walk
  • ‪Newlife Vegetarian Dishes - ‬7 min walk

About this property

Best Western Nairobi Upper Hill

Colonial hotel with 4 restaurants and a fitness center
At Best Western Nairobi Upper Hill, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 25 per vehicle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and express check-out.
Guests can enjoy free WiFi and TVs. Coffee makers, ceiling fans, and safes are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Front of property
Best Western Plus Meridian Hotel
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
$65 nightly
The price is $77
Feb 8 - Feb 9
Total with taxes and fees
Best Western Plus Meridian Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 for adults and USD 8 to 12 for children
  • 4 restaurants
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (624 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: noon
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

What is there to do within easy reach of Best Western Nairobi Upper Hill?

This hotel is situated in Kilimani within a short 11-minute walk of Uhuru Park and also 20 minutes on foot from Nairobi Railway Museum. You'll also find Kenya Railway Golf Club and Central Park less than a mile away.

How much does it cost to stay at Best Western Nairobi Upper Hill?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at Best Western Nairobi Upper Hill on Feb 11, 2026 start from $41.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Nairobi Upper Hill?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Nairobi Upper Hill include a casino at the property?

No, Best Western Nairobi Upper Hill doesn't have a casino.

Is there an indoor pool at Best Western Nairobi Upper Hill?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Nairobi Upper Hill?

Couples staying at this hotel will appreciate amenities like 4 restaurants plus some guestrooms include garden views and a turndown service.

Are there hot tubs at Best Western Nairobi Upper Hill?

No, there isn't a spa tub at this hotel.

Does Best Western Nairobi Upper Hill have a restaurant with a breakfast menu?

Yes, Best Western Nairobi Upper Hill has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Best Western Nairobi Upper Hill allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Nairobi Upper Hill.

Does Best Western Nairobi Upper Hill have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Nairobi Upper Hill?

The closest major airport to Best Western Nairobi Upper Hill is Nairobi (WIL-Wilson), which is 3.3 mi away (11 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 10.7 mi away (26-minute drive).

Are there rooms with balconies at Best Western Nairobi Upper Hill?

No, you won't find guestrooms with balconies at Best Western Nairobi Upper Hill.

Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 255 reviews
Rating 8 - Good. 66 out of 255 reviews
Rating 6 - Okay. 14 out of 255 reviews
Rating 4 - Poor. 3 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

XINGXING

Stayed 3 nights in Nov 2025

8/10 Good

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff - they introduced me to masala tea and I have been hooked ever since.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, wonderful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Stayed 4 nights in Sep 2025

10/10 Excellent

Arie

Stayed 3 nights in Sep 2025

10/10 Excellent

Wienczyslawa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Justise

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gerbern, Montreal

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff, clean, close to everything.
Stayed 12 nights in May 2025

8/10 Good

Epiphane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good safety. Staffs were very friendly and helpful. Very good breakfast service
Stayed 3 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to hotel whenever I'm in Nairobi. I just love it - the location, price, condition of the facility, kindness and professionalism of the staff are unmatched. I only had one problem during this stay - internet problems that drove me to the hotel next door to use THEIR WiFi. Problem was resolved by the next day.
Stayed 3 nights in May 2025

10/10 Excellent

Elysee

Liked: Cleanliness, staff & service, property conditions & facilities
staff was wonderful . breakfast excellent ! lots of choices . and nice pool
Stayed 1 night in May 2025

6/10 Okay

Nathan

Liked: Staff & service, amenities
Small rooms. Did not ask what bed size i need. Breakfast, can do with a little more variety, not the greatest.
Stayed 2 nights in May 2025

10/10 Excellent

wencess k

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Property conditions & facilities

Great stay.

Great stay. Super helpful staff. Repaired our team's rooms with fresh fruit to welcome them after long flights from the US. Will definitely return.
Stayed 9 nights in Apr 2025

10/10 Excellent

FUKANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Soham

Stayed 2 nights in Mar 2025

8/10 Good

Idowu

Liked: Cleanliness
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Always super friendly, nice and helpful staff.
Stayed 9 nights in Feb 2025

10/10 Excellent

ellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and welcoming. It is a part of a high end hotel and share a large pool, beautiful grounds, and an outdoor bar and bar menu. Very safe neighborhood, walking during the day, and a very pleasant place to hang out in the evening.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jan 2025

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Friendly staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Ngingyu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and very polite staffs
Stayed 3 nights in Jan 2025

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