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The Guest House Japan Hakuba

2.5 star property

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Photo gallery for The Guest House Japan Hakuba

Front of property
60-inch Smart TV with digital channels, Netflix, streaming services
Luxury Chalet | Premium bedding, down comforters, Select Comfort beds, in-room safe
Luxury Chalet | Living area | 60-inch Smart TV with digital channels, Netflix, streaming services
60-inch Smart TV with digital channels, Netflix, streaming services

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Kitchen

Explore the area

View in a map
4980-7 Hokujo, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪10 min walk‬
  • Place, Happo-one Adam Gondola
    ‪13 min walk‬
  • Place, Happo One Sakka Ski Lift
    ‪4 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Room amenity

Quadruple Room

  • Garden view
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Triple Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Triple Room

  • Garden view
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Shared Dormitory, Women only

Shared Dormitory, Women only | Room amenity

Shared Dormitory, Women only

  • Sleeps 2
  • 1 Twin Futon
  • Free WiFi

View all photos for Luxury Chalet

Luxury Chalet | Premium bedding, down comforters, Select Comfort beds, in-room safe

Luxury Chalet

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 161 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 6 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Comfort Cabin, Multiple Beds, Annex Building

Comfort Cabin, Multiple Beds, Annex Building | Floor plan

Comfort Cabin, Multiple Beds, Annex Building

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Double Bed
  • Free WiFi

About the neighborhood

Hakuba

The Guest House Japan Hakuba places you next to Hakuba Ski Jumping Stadium and within a 10-minute walk of Happo Information Center. This 6-room pension has conveniences like a bar/lounge, free in-room WiFi, and free self parking.
View more Pensions in HakubaOpens in a new window

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.1 miles
  • Hakuba Happo-One Ski Area - 10 min walk - 0.6 miles
  • Happo-one Adam Gondola - 13 min walk - 0.7 miles
  • Happo One Sakka Ski Lift - 4 min drive - 1.1 miles
  • Hakuba Iwatake Ski Resort - 4 min drive - 2.1 miles

Getting around

  • Hakuba Station - 8 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 90 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬13 min walk
  • ‪Cru Cafe - ‬8 min walk
  • ‪RAMEN BAR Marutama 55 - ‬8 min walk
  • ‪ライオンカフェ - ‬9 min walk
  • ‪アンクルスティーブンス Uncle Stevens - ‬11 min walk

About this property

The Guest House Japan Hakuba

Guests of The Guest House Japan Hakuba enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. There's free parking and a free ski shuttle. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets. Other amenities at this ski pension include a refrigerator in a common area, a library, and a terrace.
60-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Select Comfort beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and free toiletries. Other standard amenities include kitchens, balconies, and refrigerators. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Rice cooker
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: PayPay.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Guest House Japan Hakuba Motel
Guest House Japan Hakuba
Guest House Japan
The Japan Hakuba Hakuba
The Guest House Japan Hakuba Hakuba
The Guest House Japan Hakuba Pension
The Guest House Japan Hakuba Pension Hakuba

Frequently asked questions

What is there to do within easy reach of The Guest House Japan Hakuba?

This pension is located in Hakuba, a short 11-minute walk from Hakuba Happo-One Ski Area and also 13 minutes on foot from Happo-one Adam Gondola. You'll also find Hakuba Goryu Ski Resort and Tsugaike Ski Resort within a short drive.

Is parking available on site at The Guest House Japan Hakuba?

Yes, self parking is offered for free at the pension.

Does The Guest House Japan Hakuba include a casino?

No, The Guest House Japan Hakuba doesn't have a casino.

Is there an indoor pool at The Guest House Japan Hakuba?

No, there is no indoor pool at this pension.

What amenities will couples enjoy at The Guest House Japan Hakuba?

Amenities that appeal to couples at this pension include a deep soaking bathtub, premium bedding, and Netflix.

Are there hot tubs at The Guest House Japan Hakuba?

No, there isn't a spa tub at this pension.

Does The Guest House Japan Hakuba have a restaurant with a breakfast menu?

No, The Guest House Japan Hakuba doesn't have a restaurant that serves breakfast.

Will The Guest House Japan Hakuba allow pets to stay for free?

No, pets aren't allowed at The Guest House Japan Hakuba.

Are there connecting rooms at The Guest House Japan Hakuba?

No, this pension doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Guest House Japan Hakuba?

Yes, every accommodation at The Guest House Japan Hakuba comes with a balcony and some offer mountain and garden views.

The Guest House Japan Hakuba Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 13 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at the Chalet. The Hosts were so friendly and helpful, and the accommodation was beautiful and spotless. Highly recommend!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Koji and his team
Stayed 5 nights in Dec 2025

10/10 Excellent

Anurag

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2023

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Jon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time and friendly owners

We went there for a day. The owners were super friendly and generous. The room is cozy and simple and the lounge area is very traditional.
Stayed 1 night in Dec 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koji-sans guest house was incredible. The owners went out of their way to make our stay amazing. They drove us to the ski mountains, translated for us, had a piano concert for all the guests, cooked us an amazing lunch, and genuinely enjoyed just talking with us. The rooms were very comfortable, the breakfast was great, and we could not have picked a better place to stay. We will definitely be back next year!
Stayed 3 nights in Jan 2019

8/10 Good

Masataka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Aya

Stayed 6 nights in Dec 2019

10/10 Excellent

Chia-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

溫馨

旅館主人非常用心經營，非常舒服有回到家的感覺(*ﾟ∀ﾟ)早餐簡單好吃，語言溝通無礙，很棒的住宿經驗(^^♪
Stayed 4 nights in Feb 2019

10/10 Excellent

Eat, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese young owners and staff are very kind. They give absolutely outstanding services! Rooms were a bit small but very clean. Rooms were all private rooms. 2 private shower rooms in the first floor. No toilet in the guest room. We have been to Hakuba many times, and regret that we should have known here.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018