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Hakuba Alps Hotel

3.0 star property
Mountain ski retreat with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Hakuba Alps Hotel

Sit by the serene water feature surrounded by lush greenery.
Experience the sleek, modern architecture of this hotel, featuring a flat roof and expansive windows.
Enjoy a peaceful retreat with a view of the surrounding green landscape from the large window.
Enjoy a serene view of rolling hills from the large window in this stylish room, featuring a bar area and small refrigerator for a convenient breakfast option.
Relax by the pool surrounded by expansive views of the surrounding landscape.

Popular amenities

  • Hot Tub
  • Spa
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
12851 Chikuniotsu, Kitaazumi-gun, Otari, Nagano
  • Hakuba Norikura Onsen Ski Resort
    ‪1 min walk‬
  • Tsugaike Ski Resort
    ‪2 min drive‬
  • Hakuba Koruchina Ski Area
    ‪2 min drive‬

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Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, bed sheets

Superior Twin Room, 2 Twin Beds

  • 409 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Room, 1 Bedroom, Pets Allowed

Japanese-style Room, 1 Bedroom, Pets Allowed | 1 bedroom, bed sheets

Japanese-style Room, 1 Bedroom, Pets Allowed

  • 592 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Family Studio

Family Studio | 1 bedroom, bed sheets

Family Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Standard Suite, 1 Bedroom, Pets Allowed

Standard Suite, 1 Bedroom, Pets Allowed | 1 bedroom, bed sheets

Standard Suite, 1 Bedroom, Pets Allowed

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, bed sheets

Standard Twin Room, 2 Twin Beds

  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, bed sheets

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Junior Suite

Junior Suite | 1 bedroom, bed sheets

Junior Suite

  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, bed sheets

Superior Room

  • 409 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese-style Room

Japanese-style Room | 1 bedroom, bed sheets

Japanese-style Room

  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, bed sheets

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, bed sheets

Luxury Suite

  • 1076 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Otari

Hakuba Alps Hotel places you adjacent to Hakuba Valley Ski Area. This 121-room, 3-star hotel has 3 restaurants, a full-service spa, and free self parking.

What's nearby

  • Hakuba Norikura Onsen Ski Resort - 1 min walk - 0.0 miles
  • Hakuba Valley Ski Area - 1 min walk - 0.0 miles
  • Tsugaike Ski Resort - 2 min drive - 1.1 miles
  • Hakuba Koruchina Ski Area - 2 min drive - 0.9 miles
  • Hakuba Happo-One Ski Area - 15 min drive - 7.3 miles

Getting around

  • Chikuni Station - 5 min drive

Restaurants

  • ‪岩岳スカイアーク Iwatake Sky Arc - ‬16 min drive
  • ‪キッチン栂の森 - ‬29 min drive
  • ‪レストラン アルプス - ‬5 min drive
  • ‪Hakuba Mountain Harbor - ‬16 min drive
  • ‪THE CITY BAKERY - ‬16 min drive

About this property

Hakuba Alps Hotel

Mountain ski retreat with 3 restaurants and full-service spa
A full-service spa, a sauna, and free WiFi in public areas are featured at Hakuba Alps Hotel. Free parking is included with your stay. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Other amenities at this ski hotel include a hot tub, meeting rooms, and a seasonal outdoor pool.
For entertainment, guests can enjoy flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets.
Hot springs and complimentary bicycles are featured at the hotel. A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, HakubaNorikuraOnsen. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

Languages

English, Japanese

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  • Laundry
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8.4 out of 10, Very Good, 218 reviews
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The price is $126
Jul 29 - Jul 30
All taxes and fees included in total
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • 3 restaurants

Things to do

  • Arcade/game room
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Hot tub
  • Natural pool
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 100.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 2200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 16
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakuba Alps Hotel Otari
Hakuba Alps Otari
Hakuba Alps
Hakuba Alps Hotel Hotel
Hakuba Alps Hotel Otari
Hakuba Alps Hotel Hotel Otari

Frequently asked questions

What's there to do around Hakuba Alps Hotel?

This hotel is located in Otari and just steps from Hakuba Valley Ski Area and Hakuba Norikura Onsen Ski Resort. You'll also find Tsugaike Ski Resort and Hakuba Koruchina Ski Area within a short drive.

Will I be able to park at Hakuba Alps Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hakuba Alps Hotel?

HakubaNorikuraOnsen is the hotel's full-service spa and services include hot springs.

Does Hakuba Alps Hotel have a casino on the premises?

No, Hakuba Alps Hotel doesn't have a casino.

Will I find an indoor pool at Hakuba Alps Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hakuba Alps Hotel good for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, a full-service spa, and a nature reserve.

Does Hakuba Alps Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hakuba Alps Hotel have a restaurant that serves breakfast?

Yes, Hakuba Alps Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hakuba Alps Hotel allow pets to stay free of charge?

No, pets aren't allowed at Hakuba Alps Hotel.

Are there connecting rooms at Hakuba Alps Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hakuba Alps Hotel?

No, there aren't any guestrooms with balconies at Hakuba Alps Hotel.

Hakuba Alps Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam Nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and onsen and 2 minute walk to lifts
Stayed 4 nights in Feb 2025

6/10 Okay

Raquel

Liked: Cleanliness, property conditions & facilities, room comfort

Good but do your research

My new hubby and I stayed here for a few nights for skiing. Overall had a good time the rooms were spacious, clean and tidy and right outside of the ski slope. However no where on the booking told us that there were no currency exchange options or ATM in the hotel. Luckily we had the exact amount of money otherwise we would’ve had to bus it back to a main area (20-40mins) to get cash to hire our ski gear. There’s minimal food options around the area however the hotel had a buffet Brekky/dinner option (no lunch but there is a cafe at the ski slope) which was great and allowed eftpos. Times for this were limited though Brekky only 7-8:30am and dinner 6-8pm. There’s not much in terms of snack food to buy in or around the hotel so be sure to bring some before you get there. While we were out skiing room service came and took our towels but didn’t replace them so we had to grab some from reception but otherwise had a good stay. The outdoor pool party area was awesome with outdoor hot tubs which was a highlight. The hotel had an eery haunted vibe to it but added some character so we didn’t mind.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clyner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained.
Stayed 3 nights in Jan 2025

8/10 Good

Lawrence

Stayed 1 night in Dec 2024

8/10 Good

はやと

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Yasuko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
セルフバーが楽しかった。利用者が少なくて貸し切りのように静かに飲めました。景色も良かった。温泉も広くてゆっくり入れました。朝のバイキングは酢飯やお刺身、ネギマグロなどがあり海鮮丼を自分流で作って朝からしっかりといただきました。
Stayed 1 night in Apr 2025

8/10 Good

俊樹

Liked: Cleanliness, staff & service
夫婦と小学生の子供1人で2泊３日、朝夕食付きで55000円。 朝夕食ともブッフェ形式でした。 スキーシーズン終わりに近かった事もあり、混み合う事なく、料理も特に不満有りませんでした。 建物はそれなりの年季の入り用を感じましたが、よく手入れされていて、清潔感がありました。
Stayed 2 nights in Apr 2025

10/10 Excellent

NAOKI

Stayed 2 nights in Mar 2025

8/10 Good

Hiroya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お酒も安く楽しめました
Stayed 1 night in Mar 2025

8/10 Good

Lok Man

Stayed 1 night in Feb 2025

10/10 Excellent

たつよし

Stayed 1 night in Feb 2025

10/10 Excellent

ki

Stayed 5 nights in Feb 2025

10/10 Excellent

Yoshizumi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゲレンデへのアクセスが良く、子連れのスキーでしたが楽しめることができました。
Stayed 1 night in Jan 2025

2/10 Terrible

Takashi

Traveled with family
Disliked: Cleanliness, staff & service
駐車場が少なくほとんど離れており、ホテルまで坂なので離れた場所は最悪です。駐車場の管理人態度が醜いです。客に命令口調であり得ないかなり頭にきました。 チェックインも15時が16時になり、スペアキーもなく、部屋のポット清掃もされておらず、部屋は新しいタイプで綺麗なのに正直終わってます。スタッフ外人だらけでここは全てが中途半端です。外観、内装、体験プランなどを東京の会社に依頼して良くはなったのかもしれませんが、従業員の教育不足でホスピタリティがない為かなり驚きが多いホテルでした。唯一はスキー場へのアクセスとリフト料金のサービス、雪の中の真冬のプール体験は最高でした。サービスを求めない方なら我慢できるかと思いますが、ホームページ写真に騙されると必ず後悔すると思います。
Stayed 1 night in Dec 2024

8/10 Good

miho

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
年末の為忙しそうだったけど、スタッフの対応がよかったです
Stayed 1 night in Dec 2024