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Hotel Urashima

3.0 star property

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Hot springs
Public bath
Traditional Room, Non Smoking (Sanjokan Executive Suite) | In-room safe
Traditional Room, Non Smoking (Sanjokan Executive Suite) | In-room safe
Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western) | In-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1165-2 Katsuura, Nachikatsuura, Wakayama, 649-5334
  • Place, Yoshino-Kumano National Park
    ‪1 min walk‬
  • Place, Ashiyu Takinoyu
    ‪11 min walk‬
  • Place, Nachi Waterfall
    ‪25 min drive‬

Room options

View all photos for Nagisakan Or Nisshokan Japanese Style (Unable Choose Room)

Hair dryer, slippers, towels, shampoo

Nagisakan Or Nisshokan Japanese Style (Unable Choose Room)

  • Sleeps 5

View all photos for Main Building Japanese Style Room（Non-smoking）

Bathroom | Hair dryer, slippers, towels, shampoo

Main Building Japanese Style Room（Non-smoking）

  • Sleeps 5

View all photos for Twin Room, Non Smoking (Main Building)

Twin Room, Non Smoking (Main Building) | In-room safe

Twin Room, Non Smoking (Main Building)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Japanese, Main Building)

Traditional Room, Non Smoking (Japanese, Main Building) | In-room safe

Traditional Room, Non Smoking (Japanese, Main Building)

8.8 out of 10
Excellent
(19 reviews)
  • Harbor view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, Non Smoking, Nissho Wing

Japanese Style Room, Non Smoking, Nissho Wing | In-room safe

Japanese Style Room, Non Smoking, Nissho Wing

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese, Nissho Wing)

In-room safe

Traditional Room, Non Smoking (Japanese, Nissho Wing)

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Smoking (Japanese, Nissho Wing)

In-room safe

Traditional Room, Smoking (Japanese, Nissho Wing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Japanese Style)

Traditional Room, Non Smoking (Sanjokan Japanese Style) | In-room safe

Traditional Room, Non Smoking (Sanjokan Japanese Style)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western) | In-room safe

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

  • 1 bedroom
  • Sleeps 6
  • 5 Twin Futons and 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western) | In-room safe

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons and 2 Twin Beds

View all photos for Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Traditional Twin Room, Non Smoking (Sanjokan Standard Western) | In-room safe

Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Suite)

In-room safe

Traditional Room, Non Smoking (Sanjokan Corner Suite)

  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Suite Room)

In-room safe

Traditional Room, Non Smoking (Sanjokan Suite Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Executive Suite)

Traditional Room, Non Smoking (Sanjokan Executive Suite) | In-room safe

Traditional Room, Non Smoking (Sanjokan Executive Suite)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 7 Twin Futons

View all photos for Room, Non Smoking (Run of House)

Room, Non Smoking (Run of House) | In-room safe

Room, Non Smoking (Run of House)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath) | In-room safe

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

  • Sleeps 7
  • 7 Twin Futons

View all photos for Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style)

Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style) | In-room safe

Traditional Room, Non Smoking, Harbor View (Sanjokan Japanese Style)

8.0 out of 10
Very good
(1 review)
  • Sleeps 7
  • 7 Twin Futons

View all photos for Twin Room, Non Smoking (Sanjokan, No View)

Twin Room, Non Smoking (Sanjokan, No View) | In-room safe

Twin Room, Non Smoking (Sanjokan, No View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non Smoking] Sanjokan Japanese Style Room with Ocean View

[Non Smoking] Sanjokan Japanese Style Room with Ocean View | In-room safe

[Non Smoking] Sanjokan Japanese Style Room with Ocean View

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Nisshokan Japanese-style room (non-smoking, Pacific side)

Hair dryer, slippers, towels, shampoo

Nisshokan Japanese-style room (non-smoking, Pacific side)

  • Sleeps 4

View all photos for Nagisakan Japanese Style Room

Bathroom | Hair dryer, slippers, towels, shampoo

Nagisakan Japanese Style Room

  • Sleeps 5

View all photos for Sanjokan Japanese-Western style room (Pacific side/non-smoking)

In-room safe

Sanjokan Japanese-Western style room (Pacific side/non-smoking)

  • Sleeps 4

View all photos for Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

In-room safe

Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

  • Sleeps 5

View all photos for Sanjokan Corner Japanese-Western room(non-smoking)

In-room safe

Sanjokan Corner Japanese-Western room(non-smoking)

  • Sleeps 5

View all photos for Sanjokan corner suite(smoking)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan corner suite(smoking)

  • Sleeps 7

View all photos for Sanjokan suite room with open-air bath (Pacific side)

Dining

Sanjokan suite room with open-air bath (Pacific side)

  • Sleeps 7

View all photos for Sanjokan VIP room(non-smoking)

In-room safe

Sanjokan VIP room(non-smoking)

  • Sleeps 7

View all photos for Nisshokan Special Room

In-room safe

Nisshokan Special Room

  • Sleeps 7

View all photos for Nisshokan VIP room

In-room safe

Nisshokan VIP room

  • Sleeps 7

View all photos for Main building Western-style room (non-smoking)

In-room safe

Main building Western-style room (non-smoking)

  • Sleeps 2

View all photos for Nisshokan Japanese-style room (smoking, Pacific side)

Interior

Nisshokan Japanese-style room (smoking, Pacific side)

  • Sleeps 4

View all photos for Sanjokan corner suite (non-smoking)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan corner suite (non-smoking)

  • Sleeps 7

View all photos for Sanjokan suite room with open-air bath (Katsuura Bay side)

Dining

Sanjokan suite room with open-air bath (Katsuura Bay side)

  • Sleeps 7

View all photos for Nagisakan Western-style room (non-smoking, Katsuura Bay side)

In-room safe

Nagisakan Western-style room (non-smoking, Katsuura Bay side)

  • Sleeps 2

View all photos for Sanjokan Western-style room with a view of Nano (non-smoking)

In-room safe

Sanjokan Western-style room with a view of Nano (non-smoking)

  • Sleeps 2

View all photos for Sanjokan Western Style Room (non-smoking)

In-room safe

Sanjokan Western Style Room (non-smoking)

  • Sleeps 2

View all photos for Sanjokan Suite Room (Smoking Room)

Dining

Sanjokan Suite Room (Smoking Room)

  • Sleeps 7

View all photos for Sanjokan Suite Room (Non-Smoking Room)

Dining

Sanjokan Suite Room (Non-Smoking Room)

  • Sleeps 7

View all photos for Non-smoking single room (no view)

Bathroom | Hair dryer, slippers, towels, shampoo

Non-smoking single room (no view)

  • Sleeps 1

View all photos for Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

Dining

Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

  • Sleeps 5

View all photos for Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

Dining

Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

  • Sleeps 5

View all photos for Suite, Japanese-Style With Bath

Dining

Suite, Japanese-Style With Bath

  • Sleeps 7

View all photos for Sanjokan Japanese Style Room (somking,Pacific Side)

Bathroom | Hair dryer, slippers, towels, shampoo

Sanjokan Japanese Style Room (somking,Pacific Side)

  • Sleeps 4

About the neighborhood

Nachikatsuura

Located in Katsuura, Hotel Urashima is adjacent to Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and within a 10-minute stroll of Benten Island. Each of the 393 rooms at this 3-star ryokan includes an electric kettle, a flat-screen TV, and free tea bags/instant coffee.

What's nearby

  • Yoshino-Kumano National Park - 1 min walk - 0.0 miles
  • Ashiyu Takinoyu - 11 min walk - 0.6 miles
  • Kumano Nachi Taisha Shrine - 18 min drive - 6.0 miles
  • Seigantoji Temple - 19 min drive - 6.2 miles
  • Nachi Waterfall - 25 min drive - 6.4 miles

Getting around

  • Kii-Katsuura Station - 13 min walk
  • Nanki - Shirahama Airport (SHM) - 108 min drive

Restaurants

  • ‪鮪の脇口　にぎわい市場店 - ‬17 min walk
  • ‪市場ごはん しげ - ‬17 min walk
  • ‪ハーバー食堂日の出丸 - ‬17 min walk
  • ‪まぐろ三昧那智 - ‬16 min walk
  • ‪竹原 - ‬17 min walk

About this property

Hotel Urashima

Hotel Urashima features free WiFi in public areas, meeting rooms, and spa services. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Other amenities at this hot springs ryokan include an arcade/game room, free newspapers, and a garden.
For entertainment, guests can expect to find flat-screen TVs. Bathrooms offer hair dryers and slippers. Other standard amenities include electric kettles, safes, and free tea bags/instant coffee.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Similar properties

Hot springs
KAMENOI HOTEL NACHI KATSUURA KUMANO KODO
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 228 reviews
$116 nightly
The price is $129
Apr 1 - Apr 2
KAMENOI HOTEL NACHI KATSUURA KUMANO KODO

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Free offsite parking within 1.2 miles from 9:00 AM to 7:00 PM
  • Free self parking on site

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.

Renovations and closures

The property will be renovating from December 27 2025 to March 20 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hot springs
  • Lobby
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Free WiFi in public areas has a 10-device limit.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Urashima Ryokan
Hotel Urashima Nachikatsuura
Hotel Urashima Ryokan Nachikatsuura

Frequently asked questions

Are free cancellation options available at Hotel Urashima?

Hotel Urashima provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Urashima?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Urashima on Apr 8, 2026 start from $184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Urashima?

This ryokan is situated in Katsuura within a short 17-minute walk of Katsuura Fishing Market and also 9 minutes on foot from Benten Island. You'll also find Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Ashiyu Takinoyu less than a mile away.

Is there parking available at Hotel Urashima?

Yes, self parking is offered for free at the ryokan.

Is there a spa available at Hotel Urashima?

Spa services at the ryokan include massages.

Does Hotel Urashima feature a casino at the property?

No, Hotel Urashima doesn't have a casino.

Will I find an indoor pool at Hotel Urashima?

No, there is no indoor pool at this ryokan.

What amenities will couples enjoy at Hotel Urashima?

Couples staying at this ryokan will appreciate amenities like slippers as well as massages and a garden.

Are there hot tubs at Hotel Urashima?

No, this ryokan doesn't have a spa tub.

Does Hotel Urashima have a restaurant that serves breakfast?

No, Hotel Urashima doesn't have a restaurant that serves breakfast.

Will Hotel Urashima allow pets to stay for free?

No, pets aren't allowed at Hotel Urashima.

Does Hotel Urashima have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Urashima?

Yes, some accommodations at Hotel Urashima offer a balcony and may feature harbor views.

Hotel Urashima Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 330 reviews
Rating 8 - Good. 129 out of 330 reviews
Rating 6 - Okay. 37 out of 330 reviews
Rating 4 - Poor. 6 out of 330 reviews
Rating 2 - Terrible. 9 out of 330 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Brian Wai Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property and nice onsen!
Stayed 1 night in Nov 2025

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel for after your hikes. The onsens were nice. The temperature was perfect for me. It is a dated hotel but i think the amenities were still good. You also get a free bath salt for completing 3 of the onsens. The staff were very nice and accommodating. You can leave your luggage even before check in and I was able to access the rooftop or mountain observatory. The buffet dinner and breakfast has a lot of variety so I think everyone has something for them there
Stayed 1 night in Nov 2025

10/10 Excellent

Chin Lip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staffs and Great Onsen
Stayed 1 night in Oct 2025

10/10 Excellent

philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional room, and fun Japan-style resort experience. The cave onsen is phenomenal! Also convenient that the Lawson’s is on site near the lobby. Only downside, I was hoping for a spa-like massage, but bypassed since it had the ambiance of a physical therapy or bone-setting clinic.
Stayed 2 nights in Oct 2025

6/10 Okay

Jean-Francois

Stayed 1 night in Jul 2025

10/10 Excellent

Liam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly beautiful place!

the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious! Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try. I recommend coming here at least once and staying two nights if you can.
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Sharen

Stayed 1 night in Apr 2025

10/10 Excellent

Gayle, Soquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first tried this hotel, I used the daily use onsen. I fee; in love with the cave onsen. We now stay at least two nights ove night to use the floor 33 onsen as well as the cave onsen. They have a nice breakfast and dinner buffet. We like the Western style room with western beds as well as a living room/dining room that you can have the Japanese futons.
Stayed 2 nights in Apr 2025

10/10 Excellent

Weiyun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff all very polite, will
Stayed 4 nights in Apr 2025

4/10 Poor

Joy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

An okay option among worse alternatives

There weren’t a lot of hotels to choose from in the area, and we went with Urashima because we didn’t want to spend $700/night at the other place. All of the hotel workers were incredibly friendly, nice, and helpful. However, the hotel itself is outdated and showing its age. Our hotel room, although it had a nice view, had a strong musty smell that was hard to get over. There were stains on the ceiling and floor. The hotel complex is massive but everywhere is just a little gross. The cave onsen is very cool though and worth a dip, but if you’re looking for western style breakfast options, I wouldn’t recommend the buffet. Kiikatsuura needs better hotel options overall.
Stayed 1 night in Apr 2025

8/10 Good

Manfred

Stayed 1 night in Apr 2025

2/10 Terrible

Shouhong

Liked: Cleanliness, property conditions & facilities
Nice onset.
Stayed 1 night in Apr 2025

8/10 Good

Isobel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the top viewpoints of the hotel. Turn-down service was excellent. A very large property so it can be a long walk navigating the property. Multiple onsens, the cave onsens are fantastic and amazing view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, will come back if I have the opportunity
Stayed 2 nights in Mar 2025

8/10 Good

Lee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Mar 2025

10/10 Excellent

Gongjin

Liked: Cleanliness, staff & service, room comfort
Nice view with amenities. The room and infrastructure is a bit outdated and feel the age
Stayed 1 night in Feb 2025

10/10 Excellent

Kaining

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The outdoor spa, especially the ones with ocean views are exceptional. The dining hall is huge. The breakfast and dinner buffets provide high quality and many varieties of food. Shuttle ferry / bus are convenient. The sunrise and sunset at the viewing platform are beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rowan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to visit and see the real Japan this is for you. An amazing experience not just a Hotel. The staff were fantastic.
Stayed 2 nights in Dec 2024

6/10 Okay

Warner

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you’re there to use the onsen than it’s great but besides that …….. I left a night early.
Stayed 2 nights in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Nice hotel, staff were helpful and very nice. Location is a little inconvenient, if you aren’t driving you need to take a ferry of shuttle back and forth. Overall a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

deng fu

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is so big that it is a hotel complex, it even has a connivence store. friendly staff, well managed, many hot spring to choose from, include two cave pools located next to the ponding waves. very special place, i like it. only downside is you have to take the free shuttle boat to the hotel (last boat is 7:30pm, after that you have to take taxi).
Stayed 1 night in Nov 2024

10/10 Excellent

Merlia

Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024