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Best Western Mystic Hotel

2.5 star property
Hotel with free breakfast, near Olde Mistick Village

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Photo gallery for Best Western Mystic Hotel

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Free daily continental breakfast
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪8 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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Exterior

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About the neighborhood

Mystic

Best Western Mystic Hotel places you within a 15-minute stroll of popular sights such as Olde Mistick Village and Mystic Aquarium and Institute for Exploration. This 120-room hotel welcomes guests with conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Olde Mistick Village - 8 min walk - 0.5 miles
  • Mystic Aquarium and Institute for Exploration - 13 min walk - 0.7 miles
  • Hartford Healthcare Mystic Health Center - 13 min walk - 0.7 miles
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive - 2.2 miles
  • Mystic Seaport - 3 min drive - 1.8 miles

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪B.F. Clyde's Cider Mill - ‬4 min drive
  • ‪The Mystic Diner & Restaurant - ‬9 min walk
  • ‪Mango's Wood Fired Pizza Co. - ‬13 min walk
  • ‪Alice - ‬14 min walk

About this property

Best Western Mystic Hotel

Hotel with free breakfast, near Olde Mistick Village
Renovated in 2023, Best Western Mystic Hotel offers a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find WiFi and 50-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs only
  • 2 total (51 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Frequently asked questions

What's there to do close to Best Western Mystic Hotel?

This hotel is located in Mystic, a short 15-minute walk from Mystic Aquarium and Institute for Exploration and also 13 minutes on foot from Olde Mistick Village. You'll also find Mystic Seaport and Mystic Seaport - The Museum of America and the Sea within a short drive.

Will I be able to park at Best Western Mystic Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Best Western Mystic Hotel feature a casino at the property?

No, Best Western Mystic Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Mystic Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 8 PM and the seasonal pool is normally open from May until September.

Is Best Western Mystic Hotel good for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a seasonal outdoor pool and free breakfast.

Does Best Western Mystic Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Mystic Hotel feature a restaurant that includes a breakfast menu?

Best Western Mystic Hotel offers free continental breakfast each morning though there is no restaurant.

Will Best Western Mystic Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Mystic Hotel for a fee of USD 40 per pet, per night.

Does Best Western Mystic Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Mystic Hotel?

The closest major airport to Best Western Mystic Hotel is New London, CT (GON-Groton - New London), which is 7.2 mi away (14 minutes by car). Another top airport is Westerly, RI (WST-Westerly State), which is located 10.3 mi away (15-minute drive).

Can I book a room with a balcony at Best Western Mystic Hotel?

No, at Best Western Mystic Hotel, there aren't any guestrooms that list a balcony.

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 456 reviews
Rating 8 - Good. 129 out of 456 reviews
Rating 6 - Okay. 62 out of 456 reviews
Rating 4 - Poor. 12 out of 456 reviews
Rating 2 - Terrible. 12 out of 456 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ramonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Mini Vacay

The room was very clean and smelled good. Breakfast was good. Room has nice floor, no more rugs. Olde Mystic Village, restaurants are nearby. Didn’t give them 5 stars because the hallway rugs were dirty and seriously, they need to be cleaned to match the nice decor.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Very clean and comfortable for my dog and me.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent prices for a short stay trip…
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place. Very convenient location. Polite, helpful staff. Quiet and safe.
Stayed 2 nights in Sep 2025

8/10 Good

Editha

Traveled with partner
Liked: Cleanliness, staff & service
It was a bit pricy comparable to other hotels.
Stayed 4 nights in Aug 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. For Supper we walked to Gino's...they have everything plus Pizza. You could also walk to Mystic Diner. This Hotel also had a very good Breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Our stay was excellent. Room was great, clean and well appointed. Highly recommend this property.
Stayed 2 nights in Sep 2025

8/10 Good

siep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, knowledgeable, and efficient workers.
Stayed 3 nights in Sep 2025

8/10 Good

Debra

Traveled with partner
Liked: Amenities
The hotel was very clean and staff extremely helpful, especially Jay at the front desk.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heidi, North Chelmsford

Stayed 1 night in Sep 2025

10/10 Excellent

Channing

Stayed 1 night in Sep 2025

6/10 Okay

Fabio

Stayed 1 night in Aug 2025

8/10 Good

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A no frills place, but nicely located in close proximity to the downtow
Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort

Suite was ok.

Room was clean, but be warned: our suite only had one bathroom. Sleeping arrangements were fine, but eating and using the bathroom were nightmare situations. The continental breakfast was decent, but was a repeat of the same few items every morning. Overall, the stay was fine.
Stayed 3 nights in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and building were very well kept and clean. It was easy off the highway and easy to get to nearby shops, food, and attractions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay! Exceptional!

This was the nicest Best Western that we ever stayed in. Very clean. No smell what so ever in the whole place. Even the towels had no detergent smell. And my sister is very sensitive to smells and use to staying in high end places. Best of all: great mattresses and pillows. Good breakfast selections. Pleasant employees. Great place to stay and close to everything in Mystic.
Stayed 1 night in Sep 2025

8/10 Good

Anna Karoleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are a bit thin, but overall it was a great stay for my family. Good for kids, the free breakfast was disappointing.
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Front desk staff was great!
Stayed 1 night in Aug 2025

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