Best Western Mystic Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Mystic Hotel

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Free daily continental breakfast
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Gym

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪11 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪16 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 261 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Mystic

Best Western Mystic Hotel places you within a 15-minute stroll of popular sights such as Olde Mistick Village and Mystic Aquarium and Institute for Exploration. This 120-room hotel welcomes guests with conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Olde Mistick Village - 11 min walk - 0.6 miles
  • Mystic Aquarium and Institute for Exploration - 16 min walk - 0.9 miles
  • Charles W. Morgan at Mystic Seaport - 2 min drive - 1.8 miles
  • Mystic Seaport - 3 min drive - 2.0 miles
  • Foxwoods Resort Casino - 16 min drive - 9.6 miles

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪B.F. Clyde's Cider Mill - ‬4 min drive
  • ‪The Mystic Diner & Restaurant - ‬9 min walk
  • ‪Somewhere In Time - ‬2 min drive
  • ‪Mango's Wood Fired Pizza Co. - ‬13 min walk

About this property

Best Western Mystic Hotel

Renovated in 2023, Best Western Mystic Hotel offers a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find WiFi and 50-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs only
  • 2 total (51 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Frequently asked questions

What's there to do close to Best Western Mystic Hotel?

This hotel is located in Mystic, a short 15-minute walk from Mystic Aquarium and Institute for Exploration and also 13 minutes on foot from Olde Mistick Village. You'll also find Mystic Seaport and Mystic Seaport - The Museum of America and the Sea within a short drive.

How much does it cost to stay at Best Western Mystic Hotel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Best Western Mystic Hotel on May 17, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Mystic Hotel?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Best Western Mystic Hotel feature a casino at the property?

No, Best Western Mystic Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Mystic Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 8 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at Best Western Mystic Hotel?

Couples staying at this hotel will appreciate amenities like Netflix as well as a seasonal outdoor pool and a free daily breakfast.

Are there hot tubs at Best Western Mystic Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Mystic Hotel feature a restaurant that includes a breakfast menu?

Best Western Mystic Hotel offers free continental breakfast each morning though there is no restaurant.

Will Best Western Mystic Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Mystic Hotel for a fee of USD 40 per pet, per night.

Are there connecting rooms at Best Western Mystic Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Mystic Hotel?

The closest major airport to Best Western Mystic Hotel is New London, CT (GON-Groton - New London), which is 7.2 mi away (14 minutes by car). Another top airport is Westerly, RI (WST-Westerly State), which is located 10.3 mi away (15-minute drive).

Are there rooms with balconies that I can book at Best Western Mystic Hotel?

No, you won't find guestrooms with balconies at Best Western Mystic Hotel.

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 532 reviews
Rating 8 - Good. 151 out of 532 reviews
Rating 6 - Okay. 65 out of 532 reviews
Rating 4 - Poor. 16 out of 532 reviews
Rating 2 - Terrible. 13 out of 532 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Malanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all Mystic activities and great room for a family of 5.
Stayed 2 nights in Mar 2026

8/10 Good

Kayla

Stayed 2 nights in Feb 2026

8/10 Good

Charesse

Stayed 2 nights in Feb 2026

8/10 Good

Joyce

Stayed 1 night in Jan 2026

10/10 Excellent

Noemi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well maintained. The staff was excellent especially Jay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Stayed 3 nights in Jan 2026

4/10 Poor

Kaitlyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Issues with card when calling to check in. They were putting in the expiration date wrong. Then again they tried charging the second night back to back to that obviously declined because it looked like a duplicate charge. Very stressful. Beds are rock hard and cheap. The breakfast is disgusting. Only bacon and eggs. No usually sausage, potatoes, pancakes and everything else you usually find at breakfasts in hotels. The walls are paper thin and you could hear people running around past 11p at night upstairs and in the hallways on first floor where we were. Never will be back. The only reason it’s 2 stars in staff was nice and housekeeping did a great job of keeping everything clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Fritz

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, the gym their willingness to help
Stayed 4 nights in Jan 2026

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff, seemless check-in, clean, comfortable room and overall accomadations.
Stayed 1 night in Jan 2026

10/10 Excellent

jeffrey

Liked: Cleanliness
check in was a breeze.
Stayed 1 night in Jan 2026

8/10 Good

Kayla

Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Beautiful

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Katia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, quiet and comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Igor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service!!!
Stayed 1 night in Dec 2025

6/10 Okay

Charito

Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff was very friendly
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t get room warm. We switched rooms and everything was fine
Stayed 1 night in Dec 2025

4/10 Poor

Venie, Oxford

Traveled with partner
Disliked: Amenities
Thermostat was difficult to regulate. Very warm in the room. Bath tub was very slippery, should have had a non slip mat We went to breakfast came back before 10:30 and we were locked out. (Mind you check out was 11am.) Went to the front desk and she didn't see surprise at all. The gap around the door was very large not really sure how secure the door t was.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean establishment, courteous staff
Stayed 2 nights in Nov 2025