Aparthotel

Universal Aparthotel Elisa

4.0 star property
Family-friendly aparthotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Universal Aparthotel Elisa

1 bedroom, in-room safe, desk, free cribs/infant beds
1 bedroom, in-room safe, desk, free cribs/infant beds
Exterior
Daily buffet breakfast (EUR 17 per person)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Laundry

Explore the area

Map
C/ Circuit del Llac, 1, Playa de Muro, Muro, Mallorca, 7480
  • Playa de Muro
    ‪8 min walk‬
  • Alcúdia Beach
    ‪4 min drive‬
  • Alcúdia Port
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪46 min drive‬

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Room options

Premier Studio, Terrace (2 adults)

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Bedroom, Balcony (2 adults)

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

Studio (2 adults)

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Balcony (2 Adults + 2 Children)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

Premier Studio, Terrace (2 Adults + 1 Child)

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Balcony (3 adults)

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premier Studio, Terrace

  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Twin Bed

Studio, Balcony (2 Adults + 1 Child)

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Muro

Playa de Muro is a short stroll from Universal Aparthotel Elisa, and other popular attractions like Alcúdia Beach are within a couple of miles (3 km). This 71-room, 4-star aparthotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Playa de Muro - 8 min walk - 0.5 miles
  • Alcúdia Beach - 4 min drive - 1.6 miles
  • Hidropark - 6 min drive - 3.1 miles
  • Alcúdia Port - 7 min drive - 3.1 miles
  • Roman Remains of Pollentia - 8 min drive - 5.0 miles

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 48 min drive

Restaurants

  • ‪Bellevue - ‬4 min drive
  • ‪L’Épicerie Alcudia - ‬15 min walk
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

Universal Aparthotel Elisa

Family-friendly aparthotel with a 24-hour front desk and an outdoor pool
Guests staying at Universal Aparthotel Elisa enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 18.40 per person roundtrip. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly aparthotel include a meeting room, an arcade/game room, and a terrace.
Each apartment is air-conditioned and features a kitchenette and a balcony, and there's space to spread out with a separate bedroom. Guests can expect to find free WiFi and a 22-inch LCD TV with satellite channels. The bathroom offers a rainfall showerhead, hair dryers, and designer toiletries. Other standard amenities include a coffee maker, a safe, and a phone. Housekeeping is not available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Catalan, English, French, German, Italian, Spanish

Similar properties

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children's pool
  • Free crib
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • No housekeeping service
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • On a lake

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 71 units
  • Bicycle rentals
  • Double-glazed windows
  • Garden
  • No plastic water bottles
  • Water dispenser

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 23 and April 5.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Airport shuttle fee: EUR 18.40 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Aparthotel Elisa Muro
Universal Aparthotel Elisa Muro
Elisa Muro
Aparthotel Elisa Hotel Playa De Muro
Aparthotel Elisa Playa De Muro, Majorca
Universal Aparthotel Elisa
Universal Elisa Muro
Universal Elisa
Universal Aparthotel Elisa Playa De Muro Majorca
Aparthotel Elisa Playa De Muro
Aparthotel Elisa
Universal Elisa Muro
Universal Aparthotel Elisa Muro
Universal Aparthotel Elisa Aparthotel
Universal Aparthotel Elisa Aparthotel Muro

Frequently asked questions

Is a free cancellation option available at Universal Aparthotel Elisa?

Universal Aparthotel Elisa offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Universal Aparthotel Elisa?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Universal Aparthotel Elisa on Aug 15, 2025 start from $337.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Universal Aparthotel Elisa?

This aparthotel is located in Muro, a short 7-minute walk from Playa de Muro and also 10 minutes on foot from Platja dels Francesos. You'll also find Alcúdia Beach and Alcúdia Port within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does Universal Aparthotel Elisa feature a casino at the property?

No, Universal Aparthotel Elisa doesn't have a casino.

Will I find an indoor pool at Universal Aparthotel Elisa?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Universal Aparthotel Elisa?

This lakeside aparthotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Universal Aparthotel Elisa have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Universal Aparthotel Elisa have a restaurant that serves breakfast?

Yes, Universal Aparthotel Elisa serves buffet breakfast each morning for a surcharge from its restaurant.

Will Universal Aparthotel Elisa allow pets to stay for free?

No, pets aren't allowed at Universal Aparthotel Elisa.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Universal Aparthotel Elisa?

The closest major airport to Universal Aparthotel Elisa is Palma de Mallorca Airport (PMI), which is about 27.3 mi away.

Are there rooms with balconies that I can book at Universal Aparthotel Elisa?

Yes, every apartment at Universal Aparthotel Elisa comes with a balcony with some featuring garden views.

Universal Aparthotel Elisa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 149 reviews
Rating 8 - Good. 65 out of 149 reviews
Rating 6 - Okay. 14 out of 149 reviews
Rating 4 - Poor. 4 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James, Edmonton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Anke the property manager allowed us to switch our room to one with a poolside view. The apartment was setup fine for a short stay and appears to have renovated lately.
Stayed 5 nights in Apr 2024

8/10 Good

Veronica

Stayed 9 nights in Aug 2023

8/10 Good

Benjamin Daniel

Stayed 7 nights in Aug 2023

10/10 Excellent

Vinit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great all around.
Stayed 9 nights in Apr 2023

10/10 Excellent

Keiron

Traveled with partner
Liked: Amenities, property conditions & facilities
Highly recommend!
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation staff are polite and helpful excellent value for accommodation and surroundings are beautiful make it a relaxing holiday
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean apartments, excellent pool with pool bar and very friendly bar staff, quiet area within 5 minutes of shops and beach.
Stayed 9 nights in Aug 2019

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

8/10 Good

F, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size apartment with everything we needed, basic but comfortable. Reception staff were very helpful and contacted them a couple of times before staying. Lovely size pool and supermarket very close. Genuine 5 minute walk to the beach and restaurants. We had the buffet breakfast one morning which was a bit disappointing so catered for ourselves for the rest of the week. All in all would recommend and stay again.
Stayed 7 nights in Sep 2018

10/10 Excellent

paul, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and close to the beach

absolutely fantastic , clean excellent staff and the food was great.
Stayed 7 nights in Aug 2018

8/10 Good

sanjeev, UK

Liked: Staff & service, room comfort

Close to the beach and shops

Excellent stay the pool was lovely not too busy and the beach is 2 mins walk, Their is supermarket across the road which we used. They only have basic kitchin. We love our stay here.
Stayed 4 nights in Jul 2018

10/10 Excellent

Newtons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a week in a 1 bedroom apartment, with balcony overlooking the pool , half board, it was lovely. Plenty of chairs and umbrellas round the pool. Small kiddies pool, more suitable for under 5 rather than older kids, not much for older children to do. Although there was a free table tennis table and a pool table 1 euro a game. Evening meals were large portions and excellent. Breakfasts were buffet. The only problem I had was the waitress who took exception to me taking 2 oranges, cutting and squeezing them to make my own Orange Juice. She wanted me to use the machine drinks. It was annoying. The hotel was in a quiet area and had a Spar supermarket just a few steps away. A short walk further on were more shops and a Burger King if you wanted a quick burger. The beach was also a short walk further past Burger King. Staff were super friendly at this hotel and we had a very relaxing holiday which we really enjoyed. Maria and Mike June 2018
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay but my kids had the best time ever. Staff and food was great along with the price for food. Everything was walking distance and opened late. There's a restaurant opposite the compound that is a must try. Over all im very pleased and loved my apartment, it was perfect.
Stayed 3 nights in Jun 2018

10/10 Excellent

Karen, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

We stayed a couple of nights in the half term Staff were all very helpful Room and facilities were spotless, only comment would be that the bed was a little hard for me Peaceful street just moments from the beach My son loved it!
Stayed 2 nights in Oct 2017

10/10 Excellent

David, ws66bx

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Great little hotel close to beach bars and restaurants only problem was sitcom not very cold
Stayed 7 nights in Jul 2017

10/10 Excellent

Gno, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just lovely overall

Lovely staff, very helpful and accommodating and the pool was decent sized and not too busy. The little bar there made good food and cocktails and was reasonably priced. 5 minute walk to the beach and 10 to the strip of restaurants, however even the restaurant right outside the apartments was amazing. My apartment was facing the back and had a small garden to sit and drink/eat/smoke, very private too. Would recommend this to everyone, whether families or young adults and suits all.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great basic digs

This is a very nice little hotel one street back from the Main Street - so still within five minutes walk of the beach, but just a little bit quieter. Nice pool area with lots of flowers, restaurants and a shop just across the street. Easy to park the car in October, don't know what it would be like in August - Expedia lists it as having parking but it doesn't have a car park, it's on the road. Pleasant staff, well equipped studio apartment with fridge, microwave and hotplate.

10/10 Excellent

Nikolaos, Newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel

As described everything perfect. Well equipped kitchen and decorated apartment. Very good location 50 yards from main road and therefore not noisy. Excellent value for money.

8/10 Good

Richard, Nottingham

Liked: Room comfort

OK if thats what you want.

We were put in one of the older Apartments outside the main complex and very much left to our own devices. The Kitchen was sparsely equipped, it was a good job I brought my own sharp knife for slicing. As it was an older apartment it was showing some age and the Free WiFi was sporadic at best, but on the plus side it was more spacious than the main complex apartments and we were away from the hustle and bustle of the pool, which suited us fortunately. Overall we enjoyed our stay and would use this Aparthotel again, but only because it is cheap and happens to suit our purposes.

6/10 Okay

Verified traveler

Liked: Cleanliness

Hotel met needs on a basic budget

Very clean and tidy apartment - not a comfortable bed - quiet apartment at rear of hotel except if your neighbours were noisy - not a lot of soundproofing. Pleasant pool although small. Situated very near restaurants and shops. Sampled breakfast one morning but not very appetising!

8/10 Good

cathy, Powys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful week away

Pleasant aparthotel in quieter part of resort, well placed for short walk to strip. Good facilities in apartments, hot water on demand and lovely large balconies. Well maintained. Stayed end of season so pool bar/restaurant not always open. Good spar across the road. Overall good value.

10/10 Excellent

Michael, Gloucester England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, good value Hotel

We arrived early on monday morning and had a good value meal while we waited for the room to be completed. Our room was pleasant and well set out with a kitchenette and good bathroom. This hotel is well placed to visit the local area and is set in a pleasant area. Locally there is a selection of restaurants and bars but the hotel offers a good value restaurant with good food and reasonable prices. The bar prices are also extremely good value. The shops are 3 min walk and the beach 5 minutes. The beach is clean and has a lifeguard. All the staff were hard working and attentive, they also put up with my appalling attempts at spanish! overall a very enjoyable stay and we have recommended this hotel to family and friends.

4/10 Poor

Shane, UK

Disliked: Room comfort

Not what I hoped for

Booked 7 nights at the hotel based on reviews. Called ahead to discuss the room and gentlemen on the room was unhelpful and uncompromising (paid months ahead for a family of four). Given two single beds joint together to sleep, which was not even with three inches higher/lower than the other. On the third day the air-condition broke down and was still broken after check-out! Very uncomfortable and restless nights. Watch out for mosquitoes!

10/10 Excellent

steve, brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment complex

This apartment block had all we wanted and the restaurant on site served a wide range of good food at reasonable prices. The only slight downside and this was slight was that the sofa bed was really just two sofas pushed together and thus wasn't the mist comfortable to sleep on. Good location close to beach and many local restaurants.