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Citizen Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Citizen Hotel

Dinner served, ocean views
Lobby
Dinner served, ocean views
Terrace/patio
Business center

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049
  • Place, Juhu Beach
    ‪1 min walk‬
  • Place, Linking Road
    ‪9 min drive‬
  • Place, ISKCON Temple
    ‪11 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sea view
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Mumbai

Located in Juhu, Citizen Hotel is adjacent to Juhu Beach and within a mile (2 km) of ISKCON Temple. This 3-star hotel has 45 rooms and welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Juhu Beach - 1 min walk - 0.1 miles
  • Linking Road - 9 min drive - 1.3 miles
  • NMIMS Mumbai - 9 min drive - 1.5 miles
  • Ashtavinayak Temple - 10 min drive - 1.5 miles
  • ISKCON Temple - 11 min drive - 1.5 miles

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • D.N. Nagar Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 26 min drive

Restaurants

  • ‪Aroma - The Food Place - ‬6 min walk
  • ‪Juhu Chowpatty - ‬2 min walk
  • ‪Soho House - ‬4 min walk
  • ‪Melting Pot - ‬7 min walk
  • ‪Sesame - ‬7 min walk

About this property

Citizen Hotel

Citizen Hotel features free WiFi in public areas, a conference center, and a business center. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for INR 1568 per vehicle. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only hotel include free newspapers, laundry facilities, and a reception hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Refrigerators, minibars, and coffee makers are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 885 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bay View
  • Sea Side Patio

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1982
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for INR 2000 per night
  • This is an adults-only property

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 885 per person
  • Airport shuttle fee: INR 1568 per vehicle (maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Frequently asked questions

What can I see near Citizen Hotel?

This hotel is situated in Juhu, just steps from Juhu Beach. You'll also find Linking Road and ISKCON Temple within a short drive.

How much does it cost to stay at Citizen Hotel?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Citizen Hotel on Apr 21, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Citizen Hotel?

Yes, valet and self parking are offered for free at the hotel.

Does Citizen Hotel feature a casino on the premises?

No, Citizen Hotel doesn't have a casino.

Is there an indoor pool at Citizen Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Citizen Hotel?

This adults-only hotel offers plenty of amenities for couples including a beach, an ocean-view restaurant, and a bar/lounge.

Does Citizen Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citizen Hotel have a restaurant with a breakfast menu?

Yes, Citizen Hotel serves buffet breakfast for a surcharge each morning at Bay View.

Does Citizen Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Citizen Hotel.

Does Citizen Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Citizen Hotel?

The closest major airport to Citizen Hotel is Chhatrapati Shivaji International Airport (BOM), which is 6.3 mi away (26 minutes by car). Another top airport is Navi Mumbai Intl. Airport (NMI), which is located 23.6 mi away (75-minute drive).

Can I book a room with a balcony at Citizen Hotel?

No, there aren't any guestrooms at Citizen Hotel that offer a balcony.

Citizen Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 60 out of 245 reviews
Rating 8 - Good. 81 out of 245 reviews
Rating 6 - Okay. 47 out of 245 reviews
Rating 4 - Poor. 33 out of 245 reviews
Rating 2 - Terrible. 24 out of 245 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Dippa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very outdated Room was not cleaned properly 2 star coz view from room was good.
Stayed 1 night in Jan 2026

2/10 Terrible

Tzaddi

Liked: Cleanliness, property conditions & facilities
Very very disappointed because I booked and paid for a room with breakfast included and after we ate breakfast we have been hassled to pay even though I have shown the manager my booking receipts and it says buffet breakfast. He will not honour it.
Stayed 1 night in Jan 2026

4/10 Poor

Narendra

Business traveler, Traveled with partner
Disliked: Amenities
Room was very small and bathroom was very poor. Full of mosquitoes. Half a cup milk was Rs. 270/- We were recommended this hotel very highly by a friend but were put off.
Stayed 2 nights in Nov 2025

8/10 Good

Prayaag

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid choice when in Mumbai, great location and good value. Exceptional service by the staff.
Stayed 3 nights in Oct 2025

2/10 Terrible

Hitesh

Stayed 2 nights in Oct 2025

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏
Stayed 2 nights in Oct 2025

10/10 Excellent

Renan Augusto Lopes

Stayed 9 nights in Sep 2025

2/10 Terrible

BHAVINKUMAR

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all not worth it for price
Stayed 1 night in Sep 2025

6/10 Okay

GULSHANKUMAR

Traveled with family and small children
Disliked: Staff & service
Ok hotel not worth the price you pay
Stayed 1 night in Sep 2025

10/10 Excellent

Kavin, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. And kind. Much appreciated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay well woth the money No negative comments
Stayed 4 nights in Jul 2025

8/10 Good

Alastair

Stayed 2 nights in May 2025

4/10 Poor

Shailendra

Disliked: Staff & service, amenities, property conditions & facilities
Room was small but decent. The location is good. Room service was was quite lacking.
Stayed 1 night in May 2025

10/10 Excellent

Jitendar, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

MOHIT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the cost..Staff try to help their best, it's because of them it is manageable to stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jiten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citizen Hotel Juhu

Have been here 3 times now. Beachfront location excellent.
Stayed 1 night in Apr 2025

8/10 Good

Ashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Prashant

Stayed 1 night in Apr 2025

10/10 Excellent

Yvette, Manvel

Liked: Staff & service, amenities, property conditions & facilities
The beach and the restaurant was nice and the staff was really nice. The room was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

jaanam prem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Keshu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on Juhu beach. Very helpful staff. No issues
Stayed 2 nights in Feb 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Natasha Aziz

Liked: Cleanliness
Disliked: Staff & service
The best thing about Citizen Hotel is its location—right by Juhu Beach, with easy access to transport and walks along the shore. The rooms are dated but very clean, with air conditioning and fans. However, the furniture feels old-school. Breakfast was overpriced with limited options, and the staff inside weren’t friendly or helpful—mostly indifferent and rarely smiled. On the other hand, the outside staff, including security, were lovely and always greeted guests warmly. The hotel wasn’t very accommodating, refusing to store bags and hesitating to reheat food since there are no microwaves in the rooms. Overall, decent for location but lacking in service and hospitality.
Stayed 5 nights in Feb 2025

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