SureStay Plus Hotel by Best Western Mountain View

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Free breakfast
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Mountain View, CA
  • Place, Googleplex
    ‪5 min drive‬
  • Place, Stanford University
    ‪8 min drive‬
  • Place, Stanford University Medical Center
    ‪12 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mountain View

Located in North Los Altos, SureStay Plus Hotel by Best Western Mountain View is 2.5 mi (4.1 km) from Palo Alto VA Hospital and within a 10-minute drive of other popular attractions like Shoreline Amphitheatre. This 71-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Googleplex - 5 min drive - 2.7 miles
  • Shoreline Amphitheatre - 6 min drive - 2.7 miles
  • Palo Alto VA Hospital - 6 min drive - 2.7 miles
  • Stanford University - 8 min drive - 4.0 miles
  • Stanford University Medical Center - 12 min drive - 5.5 miles

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 16 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive

Restaurants

  • ‪Kunjip Tofu - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Gen Korean BBQ House - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

Suburban hotel with free breakfast and a fitness center
At SureStay Plus Hotel by Best Western Mountain View, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include fireplaces, coffee makers, and free newspapers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 31.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

What's there to see within easy reach of SureStay Plus Hotel by Best Western Mountain View?

This hotel is situated in North Los Altos, just steps from San Andreas Fault Trail. You'll also find Rengstorff Park and San Antonio Shopping Center less than a mile away.

How much does it cost to stay at SureStay Plus Hotel by Best Western Mountain View?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Mountain View on Oct 3, 2025 start from $104.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus Hotel by Best Western Mountain View?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Plus Hotel by Best Western Mountain View feature a casino?

No, SureStay Plus Hotel by Best Western Mountain View doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Mountain View?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool will be open from May 01 until October 31.

Is SureStay Plus Hotel by Best Western Mountain View a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a fireplace as well as an outdoor pool and free breakfast.

Are there hot tubs at SureStay Plus Hotel by Best Western Mountain View?

Yes, guests can enjoy a spa tub at this hotel.

Does SureStay Plus Hotel by Best Western Mountain View feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Mountain View offers free breakfast though there is no restaurant.

Will SureStay Plus Hotel by Best Western Mountain View allow pets to stay for free?

Although they can't stay for free, pets are welcome at SureStay Plus Hotel by Best Western Mountain View for a fee of USD 30 per accommodation, per day.

Are there connecting rooms at SureStay Plus Hotel by Best Western Mountain View?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SureStay Plus Hotel by Best Western Mountain View?

The closest major airport to SureStay Plus Hotel by Best Western Mountain View is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 13.1 mi away (25 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 13.8 mi away (25-minute drive).

Are there rooms with balconies that I can book at SureStay Plus Hotel by Best Western Mountain View?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Mountain View.

Reviews

SureStay Plus Hotel by Best Western Mountain View Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 225 out of 938 reviews
Rating 8 - Good. 322 out of 938 reviews
Rating 6 - Okay. 210 out of 938 reviews
Rating 4 - Poor. 112 out of 938 reviews
Rating 2 - Terrible. 69 out of 938 reviews

Reviews

4/10 Poor

Pamela

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Danni

Stayed 1 night in Jun 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Guadalupe

Stayed 2 nights in May 2025

10/10 Excellent

Judi

Traveled with group
Liked: Cleanliness, property conditions & facilities
All those at the front desk were excellent!
Stayed 1 night in May 2025

6/10 Okay

Michael

Good value
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

2/10 Terrible

Marian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SureStay by Best Western, Mountain View Ca

It wasn’t very clean, walking on the carpet my bare feet was dirty. Noise from air conditioning and fridge was loud. Could hear shower and toilet from above. Mega truck start the engine and rev at 6 am. Was scheduled to stay today but changed to Hampton Inn, much nicer and quiet. Take that dump off your listings!
Stayed 1 night in May 2025

4/10 Poor

Marian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was not clean, air conditioning too loud,
Stayed 3 nights in Apr 2025

8/10 Good

Ahammed

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is two story building and the front desk is available round the clock and helpful.
Stayed 4 nights in Apr 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Stayed 4 nights in Mar 2025

4/10 Poor

maicol

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Strong smell of "substance" in the hallways as we walk to the room, which we believe were guest related and not related to the hotel, and there were fleas in the bed/mattress where my spouse was bitten around her ankle. Location and service were good.
Stayed 3 nights in Mar 2025

6/10 Okay

amparo

Traveled with group, Business traveler
Disliked: Cleanliness
The tub in the bathroom was very dirty. The sides and non stick dots were very dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Tao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, safe and quiet neighborhood, nice walking around
Stayed 3 nights in Feb 2025

10/10 Excellent

chris

Liked: Staff & service, amenities, property conditions & facilities
Natalie was a great host. She was very nice and helpful. It was a very good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Katherine

Traveled with family
Liked: Staff & service, room comfort

Comfortable

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas, Winnipeg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.
Stayed 2 nights in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the microwave in our room was dirty. A little disappointed when I had to eat on paper plates and plastic utensils
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Stayed 1 night in Oct 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and reasonable while mu son was in the hospital.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Stayed 7 nights in Nov 2024