SureStay Plus Hotel by Best Western Mountain View

Suburban hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

1 bedroom, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Gym
Pet friendly
Housekeeping
24/7 front desk

Explore the area

Mountain View, CA

Googleplex
‪5 min drive‬
Stanford University
‪8 min drive‬
Stanford University Medical Center
‪12 min drive‬
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
‪16 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

Good

400.00 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

Very good

400.00 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Very good

391 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Exceptional

391 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Mountain View

Located in North Los Altos, SureStay Plus Hotel by Best Western Mountain View is 2.5 mi (4.1 km) from Palo Alto VA Hospital and within a 10-minute drive of other popular attractions like Shoreline Amphitheatre. This 71-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Googleplex - 5 min drive - 2.7 miles
Shoreline Amphitheatre - 6 min drive - 2.7 miles
Palo Alto VA Hospital - 6 min drive - 2.7 miles
Stanford University - 8 min drive - 4.0 miles
Stanford University Medical Center - 12 min drive - 5.5 miles

Getting around

Whisman Station - 6 min drive
San Antonio Station - 16 min walk
Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive

Restaurants

‪McDonald's - ‬15 min walk
‪Boba Bliss - ‬11 min walk
‪Starbucks - ‬11 min walk
‪Chili's Grill & Bar - ‬9 min walk
‪Gen Korean BBQ House - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

Suburban hotel with a fitness center and a seasonal outdoor pool

At SureStay Plus Hotel by Best Western Mountain View, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include fireplaces, coffee makers, and free newspapers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Breakfast included
Parking included
Free WiFi
Restaurant

$95 nightly

Jul 4 - Jul 5

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Self-serve breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

Gym
Hot tub
Outdoor pool
TV in common areas

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

2 buildings
3 floors
Fireplace in lobby
Smoke-free property

Room amenities

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium channels

Food and drink

Coffee/tea maker

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Fireplace
Free daily newspapers
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 8 2025 to June 15 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 30 per accommodation, per day
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 30 per accommodation, per day
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

The seasonal pool is open from May 01 to October 31.
Pool access available from 7:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Best Western Inn Mountain View

Best Western Mountain View

Best Western Mountain View Inn

Best Western Plus Mountain View

Best Western Plus Mountain View Inn

Mountain View Best Western

Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

What's there to see within easy reach of SureStay Plus Hotel by Best Western Mountain View?

This hotel is situated in North Los Altos, just steps from San Andreas Fault Trail. You'll also find Shoreline Amphitheatre and Computer History Museum within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Mountain View?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Mountain View on Jul 6, 2025 start from $95.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus Hotel by Best Western Mountain View?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Plus Hotel by Best Western Mountain View feature a casino?

No, SureStay Plus Hotel by Best Western Mountain View doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Mountain View?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool will be open from May 01 until October 31. Note though that pool facilities will be unavailable from May 8 2025 until June 15 2025 (subject to change).

What do couples enjoy most about SureStay Plus Hotel by Best Western Mountain View?

Couples staying at this hotel will appreciate amenities like a fireplace as well as an outdoor pool and concierge services.

Are there hot tubs at SureStay Plus Hotel by Best Western Mountain View?

Yes, this hotel has a spa tub.

Does SureStay Plus Hotel by Best Western Mountain View feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Mountain View offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Will SureStay Plus Hotel by Best Western Mountain View allow pets to stay for free?

Although they can't stay for free, pets are welcome at SureStay Plus Hotel by Best Western Mountain View for a fee of USD 30 per accommodation, per day.

Are there connecting rooms at SureStay Plus Hotel by Best Western Mountain View?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SureStay Plus Hotel by Best Western Mountain View?

The closest major airport to SureStay Plus Hotel by Best Western Mountain View is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 13.1 mi away (25 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 13.8 mi away (25-minute drive).

Can I book a room with a balcony at SureStay Plus Hotel by Best Western Mountain View?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Mountain View.

SureStay Plus Hotel by Best Western Mountain View Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Michael

May 21, 2025

Good value

Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family

Mar 18, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Strong smell of "substance" in the hallways as we walk to the room, which we believe were guest related and not related to the hotel, and there were fleas in the bed/mattress where my spouse was bitten around her ankle. Location and service were good.

Stayed 3 nights in Mar 2025

6/10 Okay

amparo

Traveled with group, Business traveler

Mar 17, 2025

Disliked: Cleanliness

The tub in the bathroom was very dirty. The sides and non stick dots were very dirty.

Stayed 1 night in Mar 2025

10/10 Excellent

Tao

Business traveler

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super convenient, safe and quiet neighborhood, nice walking around

Stayed 3 nights in Feb 2025

10/10 Excellent

chris

Feb 22, 2025

Liked: Staff & service, amenities, property conditions & facilities

Natalie was a great host. She was very nice and helpful. It was a very good experience.

Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Feb 18, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Feb 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

Katherine

Traveled with family

Feb 10, 2025

Liked: Staff & service, room comfort

Comfortable

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.

Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas, Winnipeg

Business traveler

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.

Stayed 2 nights in Jan 2025

8/10 Good

Pamela

Dec 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Unfortunately the microwave in our room was dirty. A little disappointed when I had to eat on paper plates and plastic utensils

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Dec 23, 2024

Stayed 1 night in Oct 2024

8/10 Good

Dawn

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was very convenient and reasonable while mu son was in the hospital.

Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Dec 3, 2024

Stayed 7 nights in Nov 2024

8/10 Good

Wagner

Business traveler

Nov 20, 2024

Liked: Staff & service, amenities, property conditions & facilities

I serves the purpose very well if you are travelling alone for work or just want a place to sleep. Parking, breakfast, gym room are very good. The room are clean and functional.

Stayed 5 nights in Nov 2024

2/10 Terrible

Norma

Traveled with family

Nov 14, 2024

Disliked: Amenities, property conditions & facilities

Has no elevators for wheel chair access

Stayed 1 night in Nov 2024

8/10 Good

christopher

Oct 30, 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Business traveler

Oct 5, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Bad motel

Poor motel with no air-conditioning. My room was over 80° at night, extremely uncomfortable.

Stayed 1 night in Oct 2024

4/10 Poor

Abigail

Traveled with family

Sep 28, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The stay was ok. Just a few things. Cobb webs near the window. Like it has not be cleaned in years. Shower curtain had mold, same as well, like it had not been changed in years. The lock for the door was broken.

Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Sep 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Sep 13, 2024

Liked: Property conditions & facilities, room comfort

It was okay

The bed was super comfortable and the pillows were great. Good water pressure too. The not so good was the fact that we started out with not even a quarter roll of toilet paper and quickly ran out and waited hours for more to arrive. Finally I had to swipe some off a cleaning cart. They didn’t clean our room every other day as requested. The cleaning woman walked into our room while we were there, didn’t knock…good thing we were clothed. And the breakfast was rough. Dried out hot food and tasteless everything else. The parking at night is also a joke.

Stayed 5 nights in Sep 2024

10/10 Excellent

Megan

Traveled with group

Aug 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Aug 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My only quibble is breakfast: Management needs to work on breakfast to create more options. It's also dry. And they need to add a waffle maker with real syrup. Now if you're reading this: Remember this is an old hotel in Mountain View that has been restored and updated. It's not the Mandarin in San Francisco with breathtaking views of the bay. I stayed 2 weeks for family business reasons, and I really appreciate the staff's friendliness and the cleanliness of the facility.

Stayed 7 nights in Aug 2024