The loft itself was nice, much as pictured on the website, and the staff were very helpful. Several things were not working when we arrived, so the first impression wasn’t great, but they were quickly fixed. The bed was much too soft, way beyond the normal range for hotel mattresses, which made it uncomfortable and we slept poorly. If you prefer a firmer mattress, avoid this location. Finally, be aware that the Old Port area is very lively and touristy: lots of cheap souvenirs and partying, and the streets can get very crowded. Not the hotel/loft’s fault, but it’s really in a party zone and the restaurant beneath the lofts was loud (including a lot of furniture-moving) into the night. The lofts looked nice and the staff were excellent when we needed them, but we did not have a relaxing break.